Skip to main content
Yes - it’s very simple!
  • Go to the incident slack channel
  • Use the command /inc update
  • Update the incident status to the relevant “open” status
You can also do this within the dashboard. Just head to the incident’s homepage and click Share update. In the drawer that opens, pick Re-open: set to active to re-open the incident. The Share update drawer, with Re-open: set to active offered under What do you want to do?

​
If your incident channel has been archived:

  • Go to the slack channel
  • Go to settings
  • Unarchive the channel
  • Then complete the above steps!