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Getting started

Getting started with incident.io almost couldn’t be easier. Pick your communications platform below and you’ll be up and running in minutes.
If your team uses Slack, follow our Slack installation guide and start declaring and managing incidents directly from Slack.
If your team uses Microsoft Teams, follow our Microsoft Teams installation guide to get up and running.

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Products

We have four core products that work together across the incident lifecycle:
Alert routing, on-call schedules, and smart escalation paths so the right people are notified when something needs attention. Integrates with your existing monitoring tools. Learn more
Declare and run incidents directly in Slack or Microsoft Teams. incident.io creates a channel, assigns roles, and tracks actions. AI handles the repetitive work: writing summaries, drafting status updates, and suggesting follow-ups. After the incident, generate postmortems, track follow-ups, and identify patterns to prevent recurrence. Learn more
Keep customers and stakeholders informed during incidents. Public, private, and internal status pages that update automatically as your incident progresses. Learn more
An AI teammate that investigates incidents alongside your engineers. AI SRE automatically finds problematic code changes, queries your observability tools, and suggests causes directly in your incident channel — so your team can resolve issues faster. Coming soon

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Migrating from another tool

Already using an on-call or incident management tool? We’ve got guides to help you move across.
Follow our PagerDuty migration guide to bring your schedules, escalation policies, and services across to incident.io.
Follow our Opsgenie migration guide to move your on-call configuration over to incident.io.