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Insights date range filtering

When filtering for date range inside the insights page , you can choose to include data from the current Week/Month/Quarter by selecting the “Include this Week/Month/Quarter” configuration found under the custom relative range. You can also compare with the previous period by toggling it on.

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How often is Insights’ data refreshed?

Insight data is refreshed roughly every three hours, this means that recently created incidents will not show up in insights.