In-app
If you’re already a customer but you’re not in one of our plans that provides a direct Slack/MS Teams channel with us, you can open your organisation selector, where you’ll find a “Contact support” button.
Getting started
Alerts
On-call
Incident response
Post-incident
Status pages
AI features
Catalog
Workflows
Insights
Integrations
Administration & security
Need more help?
Contact us
Unlike other companies who optimise for self-serve customer service (i.e. fix your own problems), we optimise for talking to as many of our users (you!) as possible.
Email
Our support team is available at help@incident.io.