Skip to main content
Unlike other companies who optimize for self-serve customer service (i.e. fix your own problems), we optimize for talking to as many of our users (you!) as possible.

​
Slack

Customers on our Pro or Enterprise plan get a dedicated Slack channel with our support team. This is the fastest way to get help, just message us!

​
In-app

If you’re already a customer but you’re not in one of our plans that provides a direct Slack channel with us, you can open your organization selector, where you’ll find a “Contact support” button. The organization selector menu, with Contact support below Help center

​
Email

Our support team is available at help@incident.io.