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We know that it’s often useful to be able to use images to help illustrate what has caused, or is contributing to an incident. You can easily add images to incidents, by adding an ‘Images’ field on your Declare, Update or Resolve forms in Settings -> Forms. Once your forms have an images field, you can post images through a Slack form, the app dashboard, or the Microsoft Teams incident tab. Once images have been added, we will then:
  • Post them as a reply to the incident declaration or update
  • Show them on the incident timeline
  • Make them available in the post-mortem editor (use /images).
You can add 8 images at once, and each image must be below 5MB. We support jpg and png. We also consume any images that are posted to the incident channel, and they are also available on the incident timeline and for use in post-mortems. We don’t support pasting images into incident summaries through the dashboard.

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FAQs

Images we post to Slack are available for 24 hours, but you can always view them any time on the incident timeline, in the post-mortem, or on the alert in the dashboard for graphs from alert sources that support it.We share each image with Slack through a link that’s valid for 24 hours. This keeps your images private to incident.io once the alert or update has been seen.