Absolutely! By default, we’ll announce new incidents and updates in theDocumentation Index
Fetch the complete documentation index at: https://docs.incident.io/llms.txt
Use this file to discover all available pages before exploring further.
#incidents channel.
However, if you have an existing channel you’d like to use (e.g. #engineers), or want to add some conditional announcements (e.g. announce critical incidents in #customer-support too), you can.
- Go to Settings > Announcements
- From there, you can re-direct all announcements to a different channel to
#incidents, and also create a new announcement rule for any specific incident types or severities that you’d like to call out in a separate channel
#engineers, #incidents or any other)!
If you already have an #incidents channel when you install our app, we’ll create a new default channel for you called #incident-io-incidents which you can then rename to whatever you’d like!