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We rely on a GitLab Group Hook to enable:
  1. Syncing changes to follow-ups in GitLab back to incident.io
  2. Linking merge requests to incidents automatically when you mention the incident reference (e.g. INC-123 ) in a merge request.
  3. Posting updates to merge requests in the incident channel , for example when a linked MR is merged.

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Setting up

You’ll need a GitLab Group Owner to do this setup.

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1. Find your secret token

Under Settings → Integrations → GitLab , you’ll find a unique secret token. Copy this down - you’ll need it to successfully configure the hook.

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2. Create the hook

Within your top-level group, click Settings then Webhooks : Then ’ Add new webhook ’. For the URL use https://app.incident.io/webhooks/gitlab . For the Secret token , paste in the secret token from the incident.io dashboard. Under Trigger , select: Issues events Merge request events Everything else can be left as the default. Click Add webhook .

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3. Verify the connection

In Settings → Integrations → GitLab , you can see when the last webhook was received. Make a small change to an issue to trigger a webhook: You’re all set