Acting on time off

Once you’ve set up some public holiday, calendar feed, or HRIS subscriptions, we’ll automatically surface relevant holidays alongside your On-call schedule shifts. From there, you can arrange cover yourself, or set up a policy to automatically flag any upcoming overlaps.

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Create an override

To arrange cover for a holiday, hover over it in the timeline and click Create override.

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Pause your notifications

To stop being paged while you’re off, pause your notifications and choose the holiday under For a holiday. Escalations skip you while you’re away, but your shifts stay yours, so arrange cover for them too.

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Detect on-call and vacation overlaps with a policy

Nobody wants to get paged on the beach. A vacation policy checks upcoming vacations against your On-call schedules and notifies you of any overlaps, so they’re spotted well before someone’s already off. Here’s how it works:

• We spot overlaps automatically. We check upcoming vacations against who’s scheduled to be on-call and surface any conflicts.
• We look 60 days ahead. We scan for overlaps in the next 60 days, so there’s time to arrange cover.
• We notify the person on vacation. When we spot an overlap, we let them know so they can sort cover before they’re off.

Vacation overlaps are configured as a policy. To turn this on, see Policies.