| GENERAL | | |
/incident help | See information on how to get help | |
/incident workflow | Trigger a workflow from an incident channel | |
| CREATING/UPDATING INCIDENTS | | |
/incident /inc | Create an incident | |
/inc retro | Routes you to the dashboards to create a retrospective incident | |
/incident lead | Make someone the incident lead `/incident lead [me | @user]` to auto-fill the lead |
/incident resolve | Mark a live incident as resolved. Once you’ve done this, you can choose to close the incident or enter the post-incident flow. | |
/incident close | Skip the post-incident flow and close the incident | |
/incident cancel | Mark the incident as canceled. Use this if you’ve realised that the incident is not actually a problem. | |
/incident severity /incident sev | Upgrade and downgrade severities `/incident {severity | sev} [level]` to auto-fill the severity |
/incident roles /incident role | View, assign and unassign roles during the incident | |
/incident field /incident fields /incident customfield /incident customfields | Manage custom fields for this incident | |
/incident summary | Update the top level summary of the incident /incident summary [description] to auto-fill the summary | |
/incident overview | See a summary of the incident’s history so far | |
/incident action /incident actions | Create and manage Actions `/incident {action | actions} [description]` to auto-fill an action’s title |
/incident followup /incident followups /incident follow-up /incident follow-ups | Create an incident follow-up item. | |
/incident rename | Change the title of the incident /incident rename [name] to auto-fill | |
/incident status /incident state | Update the incident status `/incident {status | state} [level]` to auto-fill the status |
/incident accept | When an incident is in triage, it’ll open the ‘accept incident’ modal | |
/incident merge | When an incident is in triage, it’ll open a modal to help you merge the incident into another one | |
/incident decline | When an incident is in triage, it’ll open a modal to let you decline the incident and provide an update | |
/incident related | Link a related incident | |
/inc private | Find out how to make the incident private. | |
/inc handover | Hand over responsibilities in an incident to another user. | |
/inc decision | Browse/Trigger decision flows | |
/inc pause | Temporarily pause an ongoing incident | |
/inc stream | Create a stream under the current active incident | |
| COMMUNICATION | | |
/incident update | Provide an internal status update to your team about the incident /incident \{update\} [message] to auto-fill the update message | |
/incident request /incident request-update | Request an internal status update from the incident lead | |
/incident statuspage /incident sp | Create and update your public Statuspage | |
/incident escalate /incident page | Pull in other teammates for help. /incident page can be used outside of incidents! | |
/incident whoisoncall /incident oncall | See who is currently on-call for a given team or escalation path | |
/incident coverme /incident cover /incident cover me | Request on-call cover for an upcoming shift | |
/incident call | Set a call link /incident call [link] to auto-fill the link | |
/incident shoutout | Recognize your team for their work | |
/incident announce | Announce the incident in another channel | |
/incident revoke /inc revoke me /inc revoke @user | choose a user to remove from a private incident leave the channel and remove yourself from a private incident revoke a specified user passed as an argument from a private incident | |
| POSTMORTEM | | |
/incident doc /incident document | View and set postmortem docs `/incident {doc | document} [link]` to auto-fill the postmortem link |
/inc timestamp | View and update an incident’s timestamp values | |
/inc attachments | Opens a modal showing all the attachments for this incident | |
/inc attach [link] | Adds a link as an attachment to the incident (only works for links related to enabled integrations ) | |