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Want to update specific incident details (e.g. severity, status, roles, summary etc.) without broadcasting a full-blown status update? You can do this from the incident’s Slack channel (#inc-...) at the speed of light, with just a few handy Slack commands ( there are more !)
The One Command to Rule Them All: /incident From the incident’s Slack channel (#inc-...), this will make a drop-down appear of everything you need to update an incident’s details. Easy peasy lemon squeezy
For the power users out there, you can also use the following quick shortcuts: Some (and soon all!) details are also editable from the web app on the incident’s Homepage.