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Metrics let you display live performance charts on your public status page, backed by data from your monitoring provider. Alongside the status of each component, visitors see how your systems are actually performing: response times and uptime, over the last day, week, or month. You can display two kinds of metric:
  • Latency: the average response time of a check, in milliseconds
  • Uptime: the percentage of checks that succeeded
Metrics are currently powered by Pingdom, reach out to us if you’d like support for another provider.

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Before you start

You’ll need:
  • Permission to configure status pages
  • A plan that includes status page metrics

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Adding a metric

  1. Open your status page and go to its Metrics settings
  2. Click Add metric (or Connect to Pingdom if you haven’t connected it yet)
  3. Choose the time series to display: Latency or Uptime
  4. Give the metric a display name, which is what visitors will see on your status page
  5. Select the Pingdom check that should back the metric, and click Add
When you add a metric, we backfill the last 30 days of data from Pingdom, so charts are populated straight away. After that, we fetch new results automatically in line with the check’s own interval in Pingdom. Visitors to your status page can switch each chart between 1-day, 7-day, and 30-day views.

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Managing metrics

From the Metrics settings you can:
  • Reorder metrics by dragging them, which changes the order they appear on your status page
  • Edit a metric to rename it, switch between latency and uptime, or point it at a different check
  • Remove a metric to take it off your status page
Uninstalling the Pingdom integration removes all metrics from your status pages.

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FAQs

Currently Pingdom. If you’d like to see support for another provider, let us know at help@incident.io.
No, metrics are only available on public status pages.
We fetch new results as often as your check runs in Pingdom. For example, a check with a one-minute resolution updates roughly every minute.