Skip to main content
incident.io can alert you when your status page is getting far more views than normal. A spike in traffic usually means customers have noticed something before your monitoring has, so it’s a useful signal that an incident is already underway. Page view alerts run on the same path as the rest of your alerts. Traffic spikes arrive from a Status Page Views alert source, and an alert route decides what happens next: page an on-call responder, create an incident, or post to a Slack or Microsoft Teams channel.

​
When will you alert me?

incident.io sends an alert when your status page has had an average number of views three standard deviations higher than a normal 15 minute window. To be eligible for alerts, your page has to:
  • Have been live for more than four days
  • Have a custom domain attached
  • Have not had a status page incident updated in the last 15 minutes

​
Turn on page view alerts

Navigate to Status Pages → Settings → Page views and find Unusual status page view alerts.
  1. If the section says Page view alerts are off, select Create alert source to set up the Status Page Views source
  2. With the source in place, select Create alert route to choose what happens when a spike is detected
The route is an ordinary alert route: filter conditions, escalations, incident creation and channel notifications all work the same way as they do for any other source. See Alert routing for how to configure each stage. Once both exist, the Page views section shows the alert source and the route that applies to this status page. Follow View alert source to open the source itself.

​
Turn off page view alerts

Delete the route that handles the Status Page Views source, then delete the source itself. Both live under On-call → Alert routing, on the Routes and Sources tabs. The Page views section of your status page settings shows which ones apply to this page.