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Download our mobile appIf you’d like the best possible experience as a responder, download our mobile app here.

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Signing in

You can sign in to the mobile app in two ways:
  • Directly on the app: Open the mobile app and sign in with Slack, Microsoft Teams, or SAML
  • QR code from the dashboard: In the web dashboard, open the sidebar or use the command palette (Cmd+K / Ctrl+K) and select Sign in on mobile. Scan the QR code with your phone’s camera to open the app and sign in automatically
If your organization uses SAML, the QR code takes you through your identity provider — SAML enforcement is always respected.

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Platform setup

Once you’ve signed in, see the relevant instructions for your platform: Setting up notifications on iOS Setting up notifications on Android

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FAQs

If sign-in hangs after you are redirected to your identity provider (e.g., Okta), check Safari’s privacy settings on your iPhone:
  1. Open Settings → Apps → Safari → Advanced.
  2. Make sure Block All Cookies is off.
  3. Go back to Settings → Apps → Safari and make sure Prevent Cross-Site Tracking is off.
Close and reopen the incident.io mobile app, then try signing in again.