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If you’re moving from Rootly to incident.io, you can bring your incident history with you rather than starting your reporting from a blank slate. Rootly models incidents with severities, roles, and a timeline, much like incident.io does, so most of what you’d want to bring over maps across cleanly. Contact support and we’ll help you plan the import. For the general approach to bringing incident history into incident.io, including what’s worth mapping over and how the API works, see importing historical incidents.