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If you’re moving from FireHydrant to incident.io, you can bring your incident history with you rather than starting your reporting from a blank slate. FireHydrant models incidents with severities, incident types, and runbooks, tracked through to a retrospective, much like incident.io does. We have a tool that maps this across for you. If you’d like to get started, contact support and we’ll run the import with you. For the general approach to bringing incident history into incident.io, including what’s worth mapping over and how the API works, see importing historical incidents.