Context
When managing on-call schedules, you may need to remove team members from a rotation due to role changes, departures, or schedule adjustments. It’s important to understand how these changes affect the existing rotation and upcoming shifts.Answer
When removing someone from an on-call schedule, you have two options for managing the transition:Option 1: Defer Changes
If you want to avoid disrupting the current rotation:- Edit the schedule rotation
- Remove the team member from the rotation
- When prompted, select “Defer Changes”
- Choose when you want the changes to take effect
Important Notes
- After making changes, check the “This rotation has upcoming changes” section to review and edit any scheduled changes
- Verify the upcoming shifts to ensure the rotation order is as expected
- If you need to make adjustments to when the changes take effect, you can modify the “effective from” date
Option 2: Change handover time
If you want the changes to take effect now, you can change the handover time of the schedule. We use handover time for our rotation calculations.- Edit the schedule rotation
- Remove the team member from the rotation
- Change the handover time forward a week to compensate for the user being removed.
- Check the order is still the same, as you would expect.
Best Practice: Always review the upcoming schedule changes before finalizing them to ensure the rotation sequence meets your team’s needs.