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Set a default timezone for your organization so timestamps are consistent across your incident management process — useful for distributed teams who want to standardize on a single timezone like UTC. To set your default timezone, go to Settings → Organization and select a timezone from the dropdown.

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What’s affected

The default timezone applies to most areas of incident.io, including incident timelines and timestamps in the dashboard. When enabled, users input timestamps in the organization’s default timezone rather than their local time. The following areas are not affected by this setting:
  • On-call schedules — use their own timezone configuration
  • Insights — display in the user’s local timezone
  • Status page emails — remain in UTC
If you don’t see the timezone setting in your organization settings, contact your Customer Success Manager to have the feature enabled.