Skip to main content
When managing incidents and status pages, you may need to communicate with customers in different languages. This includes both the status page interface and incident notifications.

Answer

Currently, built-in multi-language support for status pages is not directly available. However, you can implement multi-language functionality through third-party translation services: To implement translation services:
  1. Sign up with either Unbabel or Localize
  2. Set up your translation preferences in their platform
  3. Send us the JavaScript widget for your status page at help@incident.io and we’ll do the rest (see Localize documentation for an example)
Important notes:
  • Email notifications for status page updates are currently only available in one language / cannot be translated
  • Status page updates themselves can only be in a single language, so consider writing translated versions of the message in the same single update.
  • Third-party translation services may incur additional costs