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Manage incident follow-ups. Incidents can have follow-ups associated with them, which track work that should be done after an incident (e.g. improving some documentation, or upgrading a dependency). They can also be exported to external issue trackers. You can manage follow-ups in the incident Slack channel with /incident follow-ups, or on the incident homepage.

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The follow-up object

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created_at
string<date-time>
required

When the follow-up was created

Example:

"2021-08-17T13:28:57.801578Z"

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creator
object
required
Example:
{
  "alert": {
    "id": "01GW2G3V0S59R238FAHPDS1R66",
    "title": "*errors.withMessage: PG::Error failed to connect"
  },
  "api_key": {
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "My test API key"
  },
  "user": {
    "email": "lisa@incident.io",
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "Lisa Karlin Curtis",
    "role": "owner",
    "slack_user_id": "U02AYNF2XJM"
  },
  "workflow": {
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "My little workflow"
  }
}
​
id
string
required

Unique identifier for the follow-up

Example:

"01FCNDV6P870EA6S7TK1DSYDG0"

​
incident_id
string
required

Unique identifier of the incident the follow-up belongs to

Example:

"01FCNDV6P870EA6S7TK1DSYDG0"

​
labels
string[]
required

Labels associated with this follow-up

Example:
["bug", "urgent"]
​
status
enum<string>
required

Status of the follow-up

Available options:
outstanding,
completed,
deleted,
not_doing
Example:

"outstanding"

​
title
string
required

Title of the follow-up

Example:

"Cat is stuck in the tree"

​
updated_at
string<date-time>
required

When the follow-up was last updated

Example:

"2021-08-17T13:28:57.801578Z"

​
assignee
object
Example:
{
  "email": "lisa@incident.io",
  "id": "01FCNDV6P870EA6S7TK1DSYDG0",
  "name": "Lisa Karlin Curtis",
  "role": "owner",
  "slack_user_id": "U02AYNF2XJM"
}
​
completed_at
string<date-time>

When the follow-up was completed

Example:

"2021-08-17T13:28:57.801578Z"

​
description
string

Description of the follow-up

Example:

"Call the fire brigade"

​
external_issue_reference
object
Example:
{
  "issue_name": "INC-123",
  "issue_permalink": "https://linear.app/incident-io/issue/INC-1609/find-copywriter-to-write-up",
  "provider": "asana"
}
​
priority
object
Example:
{
  "description": "A follow-up that requires immediate attention.",
  "id": "01GNW4BAQ7XRMFF6FHKNXDFPRW",
  "name": "Urgent",
  "rank": 10
}