Create
Create a new incident.
Note that if the incident mode is set to “retrospective” then the new incident will not be announced in Slack.
POST
/
v2
/
incidents
Create
curl --request POST \
--url https://api.incident.io/v2/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data @- <<EOF
{
"custom_field_entries": [
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"values": [
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_catalog_entry_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_text": "This is my text field, I hope you like it",
"value_timestamp": ""
}
]
}
],
"idempotency_key": "alert-uuid",
"incident_role_assignments": [
{
"assignee": {
"email": "bob@example.com",
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"slack_user_id": "USER123"
},
"incident_role_id": "01FH5TZRWMNAFB0DZ23FD1TV96"
}
],
"incident_status_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"incident_timestamp_values": [
{
"incident_timestamp_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"value": "2021-08-17T13:28:57.801578Z"
}
],
"incident_type_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"mode": "standard",
"name": "Our database is sad",
"retrospective_incident_options": {
"external_id": 123,
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"slack_channel_id": "abc123"
},
"severity_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"slack_channel_name_override": "inc-123-database-down",
"slack_team_id": "T02A1FSLE8J",
"summary": "Our database is really really sad, and we don't know why yet.",
"visibility": "public"
}
EOFimport requests
url = "https://api.incident.io/v2/incidents"
payload = {
"custom_field_entries": [
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"values": [
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_catalog_entry_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_text": "This is my text field, I hope you like it",
"value_timestamp": ""
}
]
}
],
"idempotency_key": "alert-uuid",
"incident_role_assignments": [
{
"assignee": {
"email": "bob@example.com",
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"slack_user_id": "USER123"
},
"incident_role_id": "01FH5TZRWMNAFB0DZ23FD1TV96"
}
],
"incident_status_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"incident_timestamp_values": [
{
"incident_timestamp_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"value": "2021-08-17T13:28:57.801578Z"
}
],
"incident_type_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"mode": "standard",
"name": "Our database is sad",
"retrospective_incident_options": {
"external_id": 123,
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"slack_channel_id": "abc123"
},
"severity_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"slack_channel_name_override": "inc-123-database-down",
"slack_team_id": "T02A1FSLE8J",
"summary": "Our database is really really sad, and we don't know why yet.",
"visibility": "public"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
custom_field_entries: [
{
custom_field_id: '01FCNDV6P870EA6S7TK1DSYDG0',
values: [
{
id: '01FCNDV6P870EA6S7TK1DSYDG0',
value_catalog_entry_id: '01FCNDV6P870EA6S7TK1DSYDG0',
value_link: 'https://google.com/',
value_numeric: '123.456',
value_option_id: '01FCNDV6P870EA6S7TK1DSYDG0',
value_text: 'This is my text field, I hope you like it',
value_timestamp: ''
}
]
}
],
idempotency_key: 'alert-uuid',
incident_role_assignments: [
{
assignee: {
email: 'bob@example.com',
id: '01G0J1EXE7AXZ2C93K61WBPYEH',
slack_user_id: 'USER123'
},
incident_role_id: '01FH5TZRWMNAFB0DZ23FD1TV96'
}
],
incident_status_id: '01G0J1EXE7AXZ2C93K61WBPYEH',
incident_timestamp_values: [
{
incident_timestamp_id: '01FCNDV6P870EA6S7TK1DSYD5H',
value: '2021-08-17T13:28:57.801578Z'
}
],
incident_type_id: '01FH5TZRWMNAFB0DZ23FD1TV96',
mode: 'standard',
name: 'Our database is sad',
retrospective_incident_options: {
external_id: 123,
postmortem_document_url: 'https://docs.google.com/my_doc_id',
slack_channel_id: 'abc123'
},
severity_id: '01FH5TZRWMNAFB0DZ23FD1TV96',
slack_channel_name_override: 'inc-123-database-down',
slack_team_id: 'T02A1FSLE8J',
summary: 'Our database is really really sad, and we don\'t know why yet.',
visibility: 'public'
})
};
fetch('https://api.incident.io/v2/incidents', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.incident.io/v2/incidents",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'custom_field_entries' => [
[
'custom_field_id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'values' => [
[
'id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'value_catalog_entry_id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'value_link' => 'https://google.com/',
'value_numeric' => '123.456',
'value_option_id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'value_text' => 'This is my text field, I hope you like it',
'value_timestamp' => ''
]
]
]
],
'idempotency_key' => 'alert-uuid',
'incident_role_assignments' => [
[
'assignee' => [
'email' => 'bob@example.com',
'id' => '01G0J1EXE7AXZ2C93K61WBPYEH',
'slack_user_id' => 'USER123'
],
'incident_role_id' => '01FH5TZRWMNAFB0DZ23FD1TV96'
]
],
'incident_status_id' => '01G0J1EXE7AXZ2C93K61WBPYEH',
'incident_timestamp_values' => [
[
'incident_timestamp_id' => '01FCNDV6P870EA6S7TK1DSYD5H',
'value' => '2021-08-17T13:28:57.801578Z'
]
],
'incident_type_id' => '01FH5TZRWMNAFB0DZ23FD1TV96',
'mode' => 'standard',
'name' => 'Our database is sad',
'retrospective_incident_options' => [
'external_id' => 123,
'postmortem_document_url' => 'https://docs.google.com/my_doc_id',
'slack_channel_id' => 'abc123'
],
'severity_id' => '01FH5TZRWMNAFB0DZ23FD1TV96',
'slack_channel_name_override' => 'inc-123-database-down',
'slack_team_id' => 'T02A1FSLE8J',
'summary' => 'Our database is really really sad, and we don\'t know why yet.',
'visibility' => 'public'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.incident.io/v2/incidents"
payload := strings.NewReader("{\n \"custom_field_entries\": [\n {\n \"custom_field_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"values\": [\n {\n \"id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_catalog_entry_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_link\": \"https://google.com/\",\n \"value_numeric\": \"123.456\",\n \"value_option_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_text\": \"This is my text field, I hope you like it\",\n \"value_timestamp\": \"\"\n }\n ]\n }\n ],\n \"idempotency_key\": \"alert-uuid\",\n \"incident_role_assignments\": [\n {\n \"assignee\": {\n \"email\": \"bob@example.com\",\n \"id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"slack_user_id\": \"USER123\"\n },\n \"incident_role_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\"\n }\n ],\n \"incident_status_id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"incident_timestamp_values\": [\n {\n \"incident_timestamp_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"value\": \"2021-08-17T13:28:57.801578Z\"\n }\n ],\n \"incident_type_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"mode\": \"standard\",\n \"name\": \"Our database is sad\",\n \"retrospective_incident_options\": {\n \"external_id\": 123,\n \"postmortem_document_url\": \"https://docs.google.com/my_doc_id\",\n \"slack_channel_id\": \"abc123\"\n },\n \"severity_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"slack_channel_name_override\": \"inc-123-database-down\",\n \"slack_team_id\": \"T02A1FSLE8J\",\n \"summary\": \"Our database is really really sad, and we don't know why yet.\",\n \"visibility\": \"public\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.incident.io/v2/incidents")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"custom_field_entries\": [\n {\n \"custom_field_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"values\": [\n {\n \"id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_catalog_entry_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_link\": \"https://google.com/\",\n \"value_numeric\": \"123.456\",\n \"value_option_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_text\": \"This is my text field, I hope you like it\",\n \"value_timestamp\": \"\"\n }\n ]\n }\n ],\n \"idempotency_key\": \"alert-uuid\",\n \"incident_role_assignments\": [\n {\n \"assignee\": {\n \"email\": \"bob@example.com\",\n \"id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"slack_user_id\": \"USER123\"\n },\n \"incident_role_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\"\n }\n ],\n \"incident_status_id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"incident_timestamp_values\": [\n {\n \"incident_timestamp_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"value\": \"2021-08-17T13:28:57.801578Z\"\n }\n ],\n \"incident_type_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"mode\": \"standard\",\n \"name\": \"Our database is sad\",\n \"retrospective_incident_options\": {\n \"external_id\": 123,\n \"postmortem_document_url\": \"https://docs.google.com/my_doc_id\",\n \"slack_channel_id\": \"abc123\"\n },\n \"severity_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"slack_channel_name_override\": \"inc-123-database-down\",\n \"slack_team_id\": \"T02A1FSLE8J\",\n \"summary\": \"Our database is really really sad, and we don't know why yet.\",\n \"visibility\": \"public\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.incident.io/v2/incidents")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"custom_field_entries\": [\n {\n \"custom_field_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"values\": [\n {\n \"id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_catalog_entry_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_link\": \"https://google.com/\",\n \"value_numeric\": \"123.456\",\n \"value_option_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_text\": \"This is my text field, I hope you like it\",\n \"value_timestamp\": \"\"\n }\n ]\n }\n ],\n \"idempotency_key\": \"alert-uuid\",\n \"incident_role_assignments\": [\n {\n \"assignee\": {\n \"email\": \"bob@example.com\",\n \"id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"slack_user_id\": \"USER123\"\n },\n \"incident_role_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\"\n }\n ],\n \"incident_status_id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"incident_timestamp_values\": [\n {\n \"incident_timestamp_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"value\": \"2021-08-17T13:28:57.801578Z\"\n }\n ],\n \"incident_type_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"mode\": \"standard\",\n \"name\": \"Our database is sad\",\n \"retrospective_incident_options\": {\n \"external_id\": 123,\n \"postmortem_document_url\": \"https://docs.google.com/my_doc_id\",\n \"slack_channel_id\": \"abc123\"\n },\n \"severity_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"slack_channel_name_override\": \"inc-123-database-down\",\n \"slack_team_id\": \"T02A1FSLE8J\",\n \"summary\": \"Our database is really really sad, and we don't know why yet.\",\n \"visibility\": \"public\"\n}"
response = http.request(request)
puts response.read_body{
"incident": {
"call_url": "https://zoom.us/foo",
"created_at": "2021-08-17T13:28:57.801578Z",
"creator": {
"alert": {
"id": "01GW2G3V0S59R238FAHPDS1R66",
"title": "*errors.withMessage: PG::Error failed to connect"
},
"api_key": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My test API key"
},
"user": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"workflow": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My little workflow"
}
},
"custom_field_entries": [
{
"custom_field": {
"description": "Which team is impacted by this issue",
"field_type": "single_select",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Affected Team",
"options": [
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"sort_key": 10,
"value": "Product"
}
]
},
"values": [
{
"value_catalog_entry": {
"aliases": [
"lawrence@incident.io",
"lawrence"
],
"external_id": "761722cd-d1d7-477b-ac7e-90f9e079dc33",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Primary On-call"
},
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option": {
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"sort_key": 10,
"value": "Product"
},
"value_text": "This is my text field, I hope you like it"
}
]
}
],
"duration_metrics": [
{
"duration_metric": {
"id": "01FCNDV6P870EA6S7TK1DSYD5H",
"name": "Lasted"
},
"value_seconds": 10800
}
],
"external_issue_reference": {
"issue_name": "INC-123",
"issue_permalink": "https://linear.app/incident-io/issue/INC-1609/find-copywriter-to-write-up",
"provider": "asana"
},
"has_debrief": false,
"id": "01FDAG4SAP5TYPT98WGR2N7W91",
"incident_role_assignments": [
{
"assignee": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"role": {
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "The person currently coordinating the incident",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"instructions": "Take point on the incident; Make sure people are clear on responsibilities",
"name": "Incident Lead",
"required": false,
"role_type": "lead",
"shortform": "lead",
"updated_at": "2021-08-17T13:28:57.801578Z"
}
}
],
"incident_status": {
"category": "triage",
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
"id": "01FCNDV6P870EA6S7TK1DSYD5H",
"name": "Closed",
"rank": 4,
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"incident_timestamp_values": [
{
"incident_timestamp": {
"id": "01FCNDV6P870EA6S7TK1DSYD5H",
"name": "Impact started",
"rank": 1
},
"value": {
"value": "2021-08-17T13:28:57.801578Z"
}
}
],
"incident_type": {
"create_in_triage": "always",
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "Customer facing production outages",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"is_default": false,
"name": "Production Outage",
"private_incidents_only": false,
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"mode": "standard",
"name": "Our database is sad",
"permalink": "https://app.incident.io/incidents/123",
"postmortem_document_ids": [
"01FCNDV6P870EA6S7TK1DSYD5H"
],
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"reference": "INC-123",
"severity": {
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "Issues with **low impact**.",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Minor",
"rank": 1,
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"slack_channel_id": "C02AW36C1M5",
"slack_channel_name": "inc-165-green-parrot",
"slack_team_id": "T02A1FSLE8J",
"summary": "Our database is really really sad, and we don't know why yet.",
"updated_at": "2021-08-17T13:28:57.801578Z",
"visibility": "public",
"workload_minutes_late": 40.7,
"workload_minutes_sleeping": 0,
"workload_minutes_total": 60.7,
"workload_minutes_working": 20
}
}🔑 Requires the
incidents.create scope.Authorizations
API key from your incident.io dashboard (Settings → API keys)
Body
application/json
Unique string used to de-duplicate incident create requests
Example:
"alert-uuid"
Set the incident's custom fields to these values
Show child attributes
Show child attributes
Example:
[
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"values": [
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_catalog_entry_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_text": "This is my text field, I hope you like it",
"value_timestamp": ""
}
]
}
]
Assign incident roles to these people
Show child attributes
Show child attributes
Example:
[
{
"assignee": {
"email": "bob@example.com",
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"slack_user_id": "USER123"
},
"incident_role_id": "01FH5TZRWMNAFB0DZ23FD1TV96"
}
]
Incident status to assign to the incident
Example:
"01G0J1EXE7AXZ2C93K61WBPYEH"
Assign the incident's timestamps to these values
Show child attributes
Show child attributes
Example:
[
{
"incident_timestamp_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"value": "2021-08-17T13:28:57.801578Z"
}
]
Incident type to create this incident as
Example:
"01FH5TZRWMNAFB0DZ23FD1TV96"
Whether the incident is real, a test, a tutorial, or importing as a retrospective incident
Available options:
standard, retrospective, test, tutorial Example:
"standard"
Explanation of the incident
Example:
"Our database is sad"
Show child attributes
Show child attributes
Example:
{
"external_id": 123,
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"slack_channel_id": "abc123"
}
Severity to create incident as
Example:
"01FH5TZRWMNAFB0DZ23FD1TV96"
Name of the Slack channel to create for this incident
Example:
"inc-123-database-down"
Slack Team to create the incident in
Example:
"T02A1FSLE8J"
Detailed description of the incident
Example:
"Our database is really really sad, and we don't know why yet."
Response
200 - application/json
OK response.
Show child attributes
Show child attributes
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⌘I
Create
curl --request POST \
--url https://api.incident.io/v2/incidents \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data @- <<EOF
{
"custom_field_entries": [
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"values": [
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_catalog_entry_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_text": "This is my text field, I hope you like it",
"value_timestamp": ""
}
]
}
],
"idempotency_key": "alert-uuid",
"incident_role_assignments": [
{
"assignee": {
"email": "bob@example.com",
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"slack_user_id": "USER123"
},
"incident_role_id": "01FH5TZRWMNAFB0DZ23FD1TV96"
}
],
"incident_status_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"incident_timestamp_values": [
{
"incident_timestamp_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"value": "2021-08-17T13:28:57.801578Z"
}
],
"incident_type_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"mode": "standard",
"name": "Our database is sad",
"retrospective_incident_options": {
"external_id": 123,
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"slack_channel_id": "abc123"
},
"severity_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"slack_channel_name_override": "inc-123-database-down",
"slack_team_id": "T02A1FSLE8J",
"summary": "Our database is really really sad, and we don't know why yet.",
"visibility": "public"
}
EOFimport requests
url = "https://api.incident.io/v2/incidents"
payload = {
"custom_field_entries": [
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"values": [
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_catalog_entry_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"value_text": "This is my text field, I hope you like it",
"value_timestamp": ""
}
]
}
],
"idempotency_key": "alert-uuid",
"incident_role_assignments": [
{
"assignee": {
"email": "bob@example.com",
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"slack_user_id": "USER123"
},
"incident_role_id": "01FH5TZRWMNAFB0DZ23FD1TV96"
}
],
"incident_status_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"incident_timestamp_values": [
{
"incident_timestamp_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"value": "2021-08-17T13:28:57.801578Z"
}
],
"incident_type_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"mode": "standard",
"name": "Our database is sad",
"retrospective_incident_options": {
"external_id": 123,
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"slack_channel_id": "abc123"
},
"severity_id": "01FH5TZRWMNAFB0DZ23FD1TV96",
"slack_channel_name_override": "inc-123-database-down",
"slack_team_id": "T02A1FSLE8J",
"summary": "Our database is really really sad, and we don't know why yet.",
"visibility": "public"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
custom_field_entries: [
{
custom_field_id: '01FCNDV6P870EA6S7TK1DSYDG0',
values: [
{
id: '01FCNDV6P870EA6S7TK1DSYDG0',
value_catalog_entry_id: '01FCNDV6P870EA6S7TK1DSYDG0',
value_link: 'https://google.com/',
value_numeric: '123.456',
value_option_id: '01FCNDV6P870EA6S7TK1DSYDG0',
value_text: 'This is my text field, I hope you like it',
value_timestamp: ''
}
]
}
],
idempotency_key: 'alert-uuid',
incident_role_assignments: [
{
assignee: {
email: 'bob@example.com',
id: '01G0J1EXE7AXZ2C93K61WBPYEH',
slack_user_id: 'USER123'
},
incident_role_id: '01FH5TZRWMNAFB0DZ23FD1TV96'
}
],
incident_status_id: '01G0J1EXE7AXZ2C93K61WBPYEH',
incident_timestamp_values: [
{
incident_timestamp_id: '01FCNDV6P870EA6S7TK1DSYD5H',
value: '2021-08-17T13:28:57.801578Z'
}
],
incident_type_id: '01FH5TZRWMNAFB0DZ23FD1TV96',
mode: 'standard',
name: 'Our database is sad',
retrospective_incident_options: {
external_id: 123,
postmortem_document_url: 'https://docs.google.com/my_doc_id',
slack_channel_id: 'abc123'
},
severity_id: '01FH5TZRWMNAFB0DZ23FD1TV96',
slack_channel_name_override: 'inc-123-database-down',
slack_team_id: 'T02A1FSLE8J',
summary: 'Our database is really really sad, and we don\'t know why yet.',
visibility: 'public'
})
};
fetch('https://api.incident.io/v2/incidents', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.incident.io/v2/incidents",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'custom_field_entries' => [
[
'custom_field_id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'values' => [
[
'id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'value_catalog_entry_id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'value_link' => 'https://google.com/',
'value_numeric' => '123.456',
'value_option_id' => '01FCNDV6P870EA6S7TK1DSYDG0',
'value_text' => 'This is my text field, I hope you like it',
'value_timestamp' => ''
]
]
]
],
'idempotency_key' => 'alert-uuid',
'incident_role_assignments' => [
[
'assignee' => [
'email' => 'bob@example.com',
'id' => '01G0J1EXE7AXZ2C93K61WBPYEH',
'slack_user_id' => 'USER123'
],
'incident_role_id' => '01FH5TZRWMNAFB0DZ23FD1TV96'
]
],
'incident_status_id' => '01G0J1EXE7AXZ2C93K61WBPYEH',
'incident_timestamp_values' => [
[
'incident_timestamp_id' => '01FCNDV6P870EA6S7TK1DSYD5H',
'value' => '2021-08-17T13:28:57.801578Z'
]
],
'incident_type_id' => '01FH5TZRWMNAFB0DZ23FD1TV96',
'mode' => 'standard',
'name' => 'Our database is sad',
'retrospective_incident_options' => [
'external_id' => 123,
'postmortem_document_url' => 'https://docs.google.com/my_doc_id',
'slack_channel_id' => 'abc123'
],
'severity_id' => '01FH5TZRWMNAFB0DZ23FD1TV96',
'slack_channel_name_override' => 'inc-123-database-down',
'slack_team_id' => 'T02A1FSLE8J',
'summary' => 'Our database is really really sad, and we don\'t know why yet.',
'visibility' => 'public'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.incident.io/v2/incidents"
payload := strings.NewReader("{\n \"custom_field_entries\": [\n {\n \"custom_field_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"values\": [\n {\n \"id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_catalog_entry_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_link\": \"https://google.com/\",\n \"value_numeric\": \"123.456\",\n \"value_option_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_text\": \"This is my text field, I hope you like it\",\n \"value_timestamp\": \"\"\n }\n ]\n }\n ],\n \"idempotency_key\": \"alert-uuid\",\n \"incident_role_assignments\": [\n {\n \"assignee\": {\n \"email\": \"bob@example.com\",\n \"id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"slack_user_id\": \"USER123\"\n },\n \"incident_role_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\"\n }\n ],\n \"incident_status_id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"incident_timestamp_values\": [\n {\n \"incident_timestamp_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"value\": \"2021-08-17T13:28:57.801578Z\"\n }\n ],\n \"incident_type_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"mode\": \"standard\",\n \"name\": \"Our database is sad\",\n \"retrospective_incident_options\": {\n \"external_id\": 123,\n \"postmortem_document_url\": \"https://docs.google.com/my_doc_id\",\n \"slack_channel_id\": \"abc123\"\n },\n \"severity_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"slack_channel_name_override\": \"inc-123-database-down\",\n \"slack_team_id\": \"T02A1FSLE8J\",\n \"summary\": \"Our database is really really sad, and we don't know why yet.\",\n \"visibility\": \"public\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.incident.io/v2/incidents")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"custom_field_entries\": [\n {\n \"custom_field_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"values\": [\n {\n \"id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_catalog_entry_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_link\": \"https://google.com/\",\n \"value_numeric\": \"123.456\",\n \"value_option_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_text\": \"This is my text field, I hope you like it\",\n \"value_timestamp\": \"\"\n }\n ]\n }\n ],\n \"idempotency_key\": \"alert-uuid\",\n \"incident_role_assignments\": [\n {\n \"assignee\": {\n \"email\": \"bob@example.com\",\n \"id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"slack_user_id\": \"USER123\"\n },\n \"incident_role_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\"\n }\n ],\n \"incident_status_id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"incident_timestamp_values\": [\n {\n \"incident_timestamp_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"value\": \"2021-08-17T13:28:57.801578Z\"\n }\n ],\n \"incident_type_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"mode\": \"standard\",\n \"name\": \"Our database is sad\",\n \"retrospective_incident_options\": {\n \"external_id\": 123,\n \"postmortem_document_url\": \"https://docs.google.com/my_doc_id\",\n \"slack_channel_id\": \"abc123\"\n },\n \"severity_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"slack_channel_name_override\": \"inc-123-database-down\",\n \"slack_team_id\": \"T02A1FSLE8J\",\n \"summary\": \"Our database is really really sad, and we don't know why yet.\",\n \"visibility\": \"public\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.incident.io/v2/incidents")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"custom_field_entries\": [\n {\n \"custom_field_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"values\": [\n {\n \"id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_catalog_entry_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_link\": \"https://google.com/\",\n \"value_numeric\": \"123.456\",\n \"value_option_id\": \"01FCNDV6P870EA6S7TK1DSYDG0\",\n \"value_text\": \"This is my text field, I hope you like it\",\n \"value_timestamp\": \"\"\n }\n ]\n }\n ],\n \"idempotency_key\": \"alert-uuid\",\n \"incident_role_assignments\": [\n {\n \"assignee\": {\n \"email\": \"bob@example.com\",\n \"id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"slack_user_id\": \"USER123\"\n },\n \"incident_role_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\"\n }\n ],\n \"incident_status_id\": \"01G0J1EXE7AXZ2C93K61WBPYEH\",\n \"incident_timestamp_values\": [\n {\n \"incident_timestamp_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"value\": \"2021-08-17T13:28:57.801578Z\"\n }\n ],\n \"incident_type_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"mode\": \"standard\",\n \"name\": \"Our database is sad\",\n \"retrospective_incident_options\": {\n \"external_id\": 123,\n \"postmortem_document_url\": \"https://docs.google.com/my_doc_id\",\n \"slack_channel_id\": \"abc123\"\n },\n \"severity_id\": \"01FH5TZRWMNAFB0DZ23FD1TV96\",\n \"slack_channel_name_override\": \"inc-123-database-down\",\n \"slack_team_id\": \"T02A1FSLE8J\",\n \"summary\": \"Our database is really really sad, and we don't know why yet.\",\n \"visibility\": \"public\"\n}"
response = http.request(request)
puts response.read_body{
"incident": {
"call_url": "https://zoom.us/foo",
"created_at": "2021-08-17T13:28:57.801578Z",
"creator": {
"alert": {
"id": "01GW2G3V0S59R238FAHPDS1R66",
"title": "*errors.withMessage: PG::Error failed to connect"
},
"api_key": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My test API key"
},
"user": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"workflow": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My little workflow"
}
},
"custom_field_entries": [
{
"custom_field": {
"description": "Which team is impacted by this issue",
"field_type": "single_select",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Affected Team",
"options": [
{
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"sort_key": 10,
"value": "Product"
}
]
},
"values": [
{
"value_catalog_entry": {
"aliases": [
"lawrence@incident.io",
"lawrence"
],
"external_id": "761722cd-d1d7-477b-ac7e-90f9e079dc33",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Primary On-call"
},
"value_link": "https://google.com/",
"value_numeric": "123.456",
"value_option": {
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"sort_key": 10,
"value": "Product"
},
"value_text": "This is my text field, I hope you like it"
}
]
}
],
"duration_metrics": [
{
"duration_metric": {
"id": "01FCNDV6P870EA6S7TK1DSYD5H",
"name": "Lasted"
},
"value_seconds": 10800
}
],
"external_issue_reference": {
"issue_name": "INC-123",
"issue_permalink": "https://linear.app/incident-io/issue/INC-1609/find-copywriter-to-write-up",
"provider": "asana"
},
"has_debrief": false,
"id": "01FDAG4SAP5TYPT98WGR2N7W91",
"incident_role_assignments": [
{
"assignee": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"role": {
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "The person currently coordinating the incident",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"instructions": "Take point on the incident; Make sure people are clear on responsibilities",
"name": "Incident Lead",
"required": false,
"role_type": "lead",
"shortform": "lead",
"updated_at": "2021-08-17T13:28:57.801578Z"
}
}
],
"incident_status": {
"category": "triage",
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "Impact has been **fully mitigated**, and we're ready to learn from this incident.",
"id": "01FCNDV6P870EA6S7TK1DSYD5H",
"name": "Closed",
"rank": 4,
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"incident_timestamp_values": [
{
"incident_timestamp": {
"id": "01FCNDV6P870EA6S7TK1DSYD5H",
"name": "Impact started",
"rank": 1
},
"value": {
"value": "2021-08-17T13:28:57.801578Z"
}
}
],
"incident_type": {
"create_in_triage": "always",
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "Customer facing production outages",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"is_default": false,
"name": "Production Outage",
"private_incidents_only": false,
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"mode": "standard",
"name": "Our database is sad",
"permalink": "https://app.incident.io/incidents/123",
"postmortem_document_ids": [
"01FCNDV6P870EA6S7TK1DSYD5H"
],
"postmortem_document_url": "https://docs.google.com/my_doc_id",
"reference": "INC-123",
"severity": {
"created_at": "2021-08-17T13:28:57.801578Z",
"description": "Issues with **low impact**.",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Minor",
"rank": 1,
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"slack_channel_id": "C02AW36C1M5",
"slack_channel_name": "inc-165-green-parrot",
"slack_team_id": "T02A1FSLE8J",
"summary": "Our database is really really sad, and we don't know why yet.",
"updated_at": "2021-08-17T13:28:57.801578Z",
"visibility": "public",
"workload_minutes_late": 40.7,
"workload_minutes_sleeping": 0,
"workload_minutes_total": 60.7,
"workload_minutes_working": 20
}
}