Updates an escalation path.
We recommend you create escalation paths in the incident.io dashboard where our path builder makes it easy to use conditions and visualise the path.
Unique identifier for this escalation path.
"01FCNDV6P870EA6S7TK1DSYDG0"
The name of this escalation path, for the user's reference.
"Urgent Support"
The nodes that form the levels and branches of this escalation path.
[
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"if_else": {
"conditions": [
{
"operation": "one_of",
"param_bindings": [
{
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
],
"subject": "incident.severity"
}
],
"else_path": [{}],
"then_path": [{}]
},
"level": {
"ack_mode": "all",
"round_robin_config": {
"enabled": false,
"rotate_after_seconds": 120
},
"targets": [
{
"id": "lawrencejones",
"schedule_mode": "currently_on_call",
"type": "schedule",
"urgency": "high"
}
],
"time_to_ack_interval_condition": "active",
"time_to_ack_seconds": 1800,
"time_to_ack_weekday_interval_config_id": "01FCNDV6P870EA6S7TK1DSYDG0"
},
"notify_channel": {
"targets": [
{
"id": "lawrencejones",
"schedule_mode": "currently_on_call",
"type": "schedule",
"urgency": "high"
}
],
"time_to_ack_interval_condition": "active",
"time_to_ack_seconds": 1800,
"time_to_ack_weekday_interval_config_id": "01FCNDV6P870EA6S7TK1DSYDG0"
},
"repeat": {
"repeat_times": 3,
"to_node": "01FCNDV6P870EA6S7TK1DSYDG0"
},
"type": "if_else"
}
]IDs of the teams that own this escalation path. This will automatically sync escalation paths with the right teams in Catalog. If you have an escalation paths attribute on your Teams, this attribute is required.
["01JPQA75EPNEES4479P16P4XAB"]The working hours for this escalation path.
[
{
"id": "abc123",
"name": "abc123",
"timezone": "abc123",
"weekday_intervals": [
{
"end_time": "17:00",
"start_time": "09:00",
"weekday": "monday"
}
]
}
]OK response.
{
"current_responders": [
{
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "viewer",
"slack_user_id": "U02AYNF2XJM"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Urgent Support",
"path": [
{
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"if_else": {
"conditions": [
{
"operation": {
"label": "Lawrence Jones",
"value": "01FCQSP07Z74QMMYPDDGQB9FTG"
},
"param_bindings": [
{
"array_value": [
{
"label": "Lawrence Jones",
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"label": "Lawrence Jones",
"literal": "SEV123",
"reference": "incident.severity"
}
}
],
"subject": {
"label": "Incident Severity",
"reference": "incident.severity"
}
}
],
"else_path": [{}],
"then_path": [{}]
},
"level": {
"ack_mode": "all",
"round_robin_config": {
"enabled": false,
"rotate_after_seconds": 120
},
"targets": [
{
"id": "lawrencejones",
"schedule_mode": "currently_on_call",
"type": "schedule",
"urgency": "high"
}
],
"time_to_ack_interval_condition": "active",
"time_to_ack_seconds": 1800,
"time_to_ack_weekday_interval_config_id": "01FCNDV6P870EA6S7TK1DSYDG0"
},
"notify_channel": {
"targets": [
{
"id": "lawrencejones",
"schedule_mode": "currently_on_call",
"type": "schedule",
"urgency": "high"
}
],
"time_to_ack_interval_condition": "active",
"time_to_ack_seconds": 1800,
"time_to_ack_weekday_interval_config_id": "01FCNDV6P870EA6S7TK1DSYDG0"
},
"repeat": {
"repeat_times": 3,
"to_node": "01FCNDV6P870EA6S7TK1DSYDG0"
},
"type": "if_else"
}
],
"team_ids": ["01JPQA75EPNEES4479P16P4XAB"],
"working_hours": [
{
"id": "abc123",
"name": "abc123",
"timezone": "abc123",
"weekday_intervals": [
{
"end_time": "17:00",
"start_time": "09:00",
"weekday": "monday"
}
]
}
]
}