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GET
/
v2
/
escalations
/
{id}
Show
curl --request GET \
  --url https://api.incident.io/v2/escalations/{id} \
  --header 'Authorization: Bearer <token>'
{
  "escalation": {
    "created_at": "2021-08-17T13:28:57.801578Z",
    "creator": {
      "alert": {
        "id": "01GW2G3V0S59R238FAHPDS1R66",
        "title": "*errors.withMessage: PG::Error failed to connect"
      },
      "user": {
        "email": "lisa@incident.io",
        "id": "01FCNDV6P870EA6S7TK1DSYDG0",
        "name": "Lisa Karlin Curtis",
        "role": "viewer",
        "slack_user_id": "U02AYNF2XJM"
      },
      "workflow": {
        "id": "01FCNDV6P870EA6S7TK1DSYDG0",
        "name": "My little workflow"
      }
    },
    "escalation_path_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
    "events": [
      {
        "channels": [
          {
            "microsoft_teams_channel_id": "abc123",
            "microsoft_teams_team_id": "abc123",
            "slack_channel_id": "abc123",
            "slack_team_id": "abc123"
          }
        ],
        "event": "entered_grace_period",
        "id": "01G0J1EXE7AXZ2C93K61WBPYEH",
        "occurred_at": "2021-08-17T13:28:57.801578Z",
        "urgency": "high",
        "users": [
          {
            "email": "lisa@incident.io",
            "id": "01FCNDV6P870EA6S7TK1DSYDG0",
            "name": "Lisa Karlin Curtis",
            "role": "viewer",
            "slack_user_id": "U02AYNF2XJM"
          }
        ]
      }
    ],
    "id": "01G0J1EXE7AXZ2C93K61WBPYEH",
    "priority": {
      "name": "P1"
    },
    "related_alerts": [
      {
        "alert_source_id": "01GW2G3V0S59R238FAHPDS1R66",
        "created_at": "2021-08-17T13:28:57.801578Z",
        "deduplication_key": "4293868629",
        "description": "CPU on the payments service has exceeded 75 percent for 5 minutes",
        "id": "01GW2G3V0S59R238FAHPDS1R66",
        "resolved_at": "2021-08-17T14:28:57.801578Z",
        "source_url": "https://www.my-alerting-platform.com/alerts/my-alert-123",
        "status": "firing",
        "title": "*errors.withMessage: PG::Error failed to connect",
        "updated_at": "2021-08-17T13:28:57.801578Z"
      }
    ],
    "related_incidents": [
      {
        "external_id": 123,
        "id": "01FDAG4SAP5TYPT98WGR2N7W91",
        "name": "Our database is sad",
        "reference": "INC-123",
        "status_category": "triage",
        "summary": "Our database is really really sad, and we don't know why yet.",
        "visibility": "public"
      }
    ],
    "status": "pending",
    "title": "Database CPU is high",
    "updated_at": "2021-08-17T13:28:57.801578Z"
  }
}

Authorizations

Authorization
string
header
required

API key from your incident.io dashboard (Settings → API keys)

Path Parameters

id
string
required

Unique ID of the escalation

Example:

"01G0J1EXE7AXZ2C93K61WBPYEH"

Response

200 - application/json

OK response.

escalation
object
required
Example:
{
  "created_at": "2021-08-17T13:28:57.801578Z",
  "creator": {
    "alert": {
      "id": "01GW2G3V0S59R238FAHPDS1R66",
      "title": "*errors.withMessage: PG::Error failed to connect"
    },
    "user": {
      "email": "lisa@incident.io",
      "id": "01FCNDV6P870EA6S7TK1DSYDG0",
      "name": "Lisa Karlin Curtis",
      "role": "viewer",
      "slack_user_id": "U02AYNF2XJM"
    },
    "workflow": {
      "id": "01FCNDV6P870EA6S7TK1DSYDG0",
      "name": "My little workflow"
    }
  },
  "escalation_path_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
  "events": [
    {
      "channels": [
        {
          "microsoft_teams_channel_id": "abc123",
          "microsoft_teams_team_id": "abc123",
          "slack_channel_id": "abc123",
          "slack_team_id": "abc123"
        }
      ],
      "event": "entered_grace_period",
      "id": "01G0J1EXE7AXZ2C93K61WBPYEH",
      "occurred_at": "2021-08-17T13:28:57.801578Z",
      "urgency": "high",
      "users": [
        {
          "email": "lisa@incident.io",
          "id": "01FCNDV6P870EA6S7TK1DSYDG0",
          "name": "Lisa Karlin Curtis",
          "role": "viewer",
          "slack_user_id": "U02AYNF2XJM"
        }
      ]
    }
  ],
  "id": "01G0J1EXE7AXZ2C93K61WBPYEH",
  "priority": { "name": "P1" },
  "related_alerts": [
    {
      "alert_source_id": "01GW2G3V0S59R238FAHPDS1R66",
      "created_at": "2021-08-17T13:28:57.801578Z",
      "deduplication_key": "4293868629",
      "description": "CPU on the payments service has exceeded 75 percent for 5 minutes",
      "id": "01GW2G3V0S59R238FAHPDS1R66",
      "resolved_at": "2021-08-17T14:28:57.801578Z",
      "source_url": "https://www.my-alerting-platform.com/alerts/my-alert-123",
      "status": "firing",
      "title": "*errors.withMessage: PG::Error failed to connect",
      "updated_at": "2021-08-17T13:28:57.801578Z"
    }
  ],
  "related_incidents": [
    {
      "external_id": 123,
      "id": "01FDAG4SAP5TYPT98WGR2N7W91",
      "name": "Our database is sad",
      "reference": "INC-123",
      "status_category": "triage",
      "summary": "Our database is really really sad, and we don't know why yet.",
      "visibility": "public"
    }
  ],
  "status": "pending",
  "title": "Database CPU is high",
  "updated_at": "2021-08-17T13:28:57.801578Z"
}