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public_escalation.escalation_status_updated_v1
{
  "event_type": "public_escalation.escalation_status_updated_v1",
  "public_escalation.escalation_status_updated_v1": {
    "actor": {
      "alert": {
        "id": "01GW2G3V0S59R238FAHPDS1R66",
        "title": "*errors.withMessage: PG::Error failed to connect"
      },
      "api_key": {
        "id": "01FCNDV6P870EA6S7TK1DSYDG0",
        "name": "My test API key"
      },
      "user": {
        "email": "lisa@incident.io",
        "id": "01FCNDV6P870EA6S7TK1DSYDG0",
        "name": "Lisa Karlin Curtis",
        "role": "owner",
        "slack_user_id": "U02AYNF2XJM"
      },
      "workflow": {
        "id": "01FCNDV6P870EA6S7TK1DSYDG0",
        "name": "My little workflow"
      }
    },
    "escalation": {
      "created_at": "2021-08-17T13:28:57.801578Z",
      "creator": {
        "alert": {
          "id": "01GW2G3V0S59R238FAHPDS1R66",
          "title": "*errors.withMessage: PG::Error failed to connect"
        },
        "user": {
          "email": "lisa@incident.io",
          "id": "01FCNDV6P870EA6S7TK1DSYDG0",
          "name": "Lisa Karlin Curtis",
          "role": "owner",
          "slack_user_id": "U02AYNF2XJM"
        },
        "workflow": {
          "id": "01FCNDV6P870EA6S7TK1DSYDG0",
          "name": "My little workflow"
        }
      },
      "escalation_path_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
      "events": [
        {
          "channels": [
            {
              "microsoft_teams_channel_id": "abc123",
              "microsoft_teams_team_id": "abc123",
              "slack_channel_id": "abc123",
              "slack_team_id": "abc123"
            }
          ],
          "event": "entered_grace_period",
          "id": "01G0J1EXE7AXZ2C93K61WBPYEH",
          "occurred_at": "2021-08-17T13:28:57.801578Z",
          "urgency": "high",
          "users": [
            {
              "email": "lisa@incident.io",
              "id": "01FCNDV6P870EA6S7TK1DSYDG0",
              "name": "Lisa Karlin Curtis",
              "role": "owner",
              "slack_user_id": "U02AYNF2XJM"
            }
          ]
        }
      ],
      "id": "01G0J1EXE7AXZ2C93K61WBPYEH",
      "priority": {
        "name": "P1"
      },
      "related_alerts": [
        {
          "alert_source_id": "01GW2G3V0S59R238FAHPDS1R66",
          "created_at": "2021-08-17T13:28:57.801578Z",
          "deduplication_key": "4293868629",
          "description": "CPU on the payments service has exceeded 75 percent for 5 minutes",
          "id": "01GW2G3V0S59R238FAHPDS1R66",
          "resolved_at": "2021-08-17T14:28:57.801578Z",
          "source_url": "https://www.my-alerting-platform.com/alerts/my-alert-123",
          "status": "firing",
          "title": "*errors.withMessage: PG::Error failed to connect",
          "updated_at": "2021-08-17T13:28:57.801578Z"
        }
      ],
      "related_incidents": [
        {
          "external_id": 123,
          "id": "01FDAG4SAP5TYPT98WGR2N7W91",
          "name": "Our database is sad",
          "reference": "INC-123",
          "status_category": "triage",
          "summary": "Our database is really really sad, and we don't know why yet.",
          "visibility": "public"
        }
      ],
      "status": "pending",
      "title": "Database CPU is high",
      "updated_at": "2021-08-17T13:28:57.801578Z"
    },
    "new_status": "pending",
    "previous_status": "pending"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.incident.io/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

Authorization
string
header
required

API key from your incident.io dashboard (Settings → API keys)

Response

200 - application/json

OK response.

event_type
enum<string>
required

What type of event is this webhook for?

Available options:
public_incident.incident_created_v2,
private_incident.incident_created_v2,
public_incident.incident_updated_v2,
private_incident.incident_updated_v2,
public_incident.incident_status_updated_v2,
public_incident.follow_up_created_v1,
private_incident.follow_up_created_v1,
public_incident.follow_up_updated_v1,
private_incident.follow_up_updated_v1,
public_incident.follow_up_created_v2,
private_incident.follow_up_created_v2,
public_incident.follow_up_updated_v2,
private_incident.follow_up_updated_v2,
public_incident.action_created_v1,
private_incident.action_created_v1,
public_incident.action_updated_v1,
private_incident.action_updated_v1,
public_alert.alert_created_v1,
private_alert.alert_created_v1,
public_alert.alert_resolved_v1,
private_alert.alert_resolved_v1,
public_escalation.escalation_created_v1,
private_escalation.escalation_created_v1,
public_escalation.escalation_status_updated_v1,
private_escalation.escalation_status_updated_v1,
private_incident.membership_granted_v1,
private_incident.membership_revoked_v1,
public_incident.postmortem_document_status_updated_v1,
private_incident.postmortem_document_status_updated_v1,
schedule.shift_change_v1
Example:

"public_escalation.escalation_status_updated_v1"

public_escalation.escalation_status_updated_v1
object
required
Example:
{
"actor": {
"alert": {
"id": "01GW2G3V0S59R238FAHPDS1R66",
"title": "*errors.withMessage: PG::Error failed to connect"
},
"api_key": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My test API key"
},
"user": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"workflow": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My little workflow"
}
},
"escalation": {
"created_at": "2021-08-17T13:28:57.801578Z",
"creator": {
"alert": {
"id": "01GW2G3V0S59R238FAHPDS1R66",
"title": "*errors.withMessage: PG::Error failed to connect"
},
"user": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"workflow": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My little workflow"
}
},
"escalation_path_id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"events": [
{
"channels": [
{
"microsoft_teams_channel_id": "abc123",
"microsoft_teams_team_id": "abc123",
"slack_channel_id": "abc123",
"slack_team_id": "abc123"
}
],
"event": "entered_grace_period",
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"occurred_at": "2021-08-17T13:28:57.801578Z",
"urgency": "high",
"users": [
{
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
}
]
}
],
"id": "01G0J1EXE7AXZ2C93K61WBPYEH",
"priority": { "name": "P1" },
"related_alerts": [
{
"alert_source_id": "01GW2G3V0S59R238FAHPDS1R66",
"created_at": "2021-08-17T13:28:57.801578Z",
"deduplication_key": "4293868629",
"description": "CPU on the payments service has exceeded 75 percent for 5 minutes",
"id": "01GW2G3V0S59R238FAHPDS1R66",
"resolved_at": "2021-08-17T14:28:57.801578Z",
"source_url": "https://www.my-alerting-platform.com/alerts/my-alert-123",
"status": "firing",
"title": "*errors.withMessage: PG::Error failed to connect",
"updated_at": "2021-08-17T13:28:57.801578Z"
}
],
"related_incidents": [
{
"external_id": 123,
"id": "01FDAG4SAP5TYPT98WGR2N7W91",
"name": "Our database is sad",
"reference": "INC-123",
"status_category": "triage",
"summary": "Our database is really really sad, and we don't know why yet.",
"visibility": "public"
}
],
"status": "pending",
"title": "Database CPU is high",
"updated_at": "2021-08-17T13:28:57.801578Z"
},
"new_status": "pending",
"previous_status": "pending"
}