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Manage incident actions. Incident actions are used during an incident, to track work such as ‘restart the database’ or ‘contact the customer’. You can manage actions in the incident Slack channel with /incident actions, or on the incident homepage.

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The action object

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created_at
string<date-time>
required

When the action was created

Example:

"2021-08-17T13:28:57.801578Z"

​
creator
object
required
Example:
{
  "alert": {
    "id": "01GW2G3V0S59R238FAHPDS1R66",
    "title": "*errors.withMessage: PG::Error failed to connect"
  },
  "api_key": {
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "My test API key"
  },
  "user": {
    "email": "lisa@incident.io",
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "Lisa Karlin Curtis",
    "role": "owner",
    "slack_user_id": "U02AYNF2XJM"
  },
  "workflow": {
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "My little workflow"
  }
}
​
description
string
required

Description of the action

Example:

"Call the fire brigade"

​
id
string
required

Unique identifier for the action

Example:

"01FCNDV6P870EA6S7TK1DSYDG0"

​
incident_id
string
required

Unique identifier of the incident the action belongs to

Example:

"01FCNDV6P870EA6S7TK1DSYDG0"

​
status
enum<string>
required

Status of the action

Available options:
outstanding,
completed,
deleted,
not_doing
Example:

"outstanding"

​
updated_at
string<date-time>
required

When the action was last updated

Example:

"2021-08-17T13:28:57.801578Z"

​
assignee
object
Example:
{
  "email": "lisa@incident.io",
  "id": "01FCNDV6P870EA6S7TK1DSYDG0",
  "name": "Lisa Karlin Curtis",
  "role": "owner",
  "slack_user_id": "U02AYNF2XJM"
}
​
completed_at
string<date-time>

When the action was completed

Example:

"2021-08-17T13:28:57.801578Z"