Show Customer Page
Show one customer’s page on a customer status page: its current status, its components, and the incidents and maintenance windows that customer sees.
customer_id is the external_id of the catalog entry that defines the customer’s page. That entry belongs to the catalog type the status page is split by. You can’t use this endpoint for a customer whose catalog entry has no external_id.
This endpoint requires a valid API key but no specific scopes. Responses can be up to 30 seconds old.
GET
/
v2
/
status_pages
/
{status_page_id}
/
customers
/
{customer_id}
Show Customer Page
curl --request GET \
--url https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"customer_page": {
"components": [
{
"component": {
"component_id": "01FCNDV6P870EA6S7TK1DSYDG1",
"description": "The web dashboard",
"display_uptime": true,
"name": "App",
"status": "operational"
},
"group": {
"components": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG1",
"description": "The web dashboard",
"display_uptime": true,
"name": "App",
"status": "operational"
}
],
"description": "Services hosted in our EU data center",
"display_aggregated_uptime": true,
"id": "01FCNDV6P870EA6S7TK1DSYDG1",
"name": "EU Data center"
}
}
],
"customer_id": "acme-corp",
"maintenances": [
{
"automate_maintenance_status": true,
"component_maintenance_periods": [
{
"component_id": "01GW7P4ES31Q6V1ZQH321T0GJN",
"end_at": "2021-08-17T13:28:57.801578Z",
"start_at": "2021-08-17T13:28:57.801578Z"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"maintenance_status": "maintenance_scheduled",
"name": "Routine infrastructure upgrade",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"updates": [
{
"component_statuses": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG2",
"component_status": "operational"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"maintenance_status": "maintenance_scheduled",
"message": "abc123",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_maintenance_id": "01FCNDV6P870EA6S7TK1DSYDG1"
}
]
}
],
"name": "Acme Corp",
"ongoing_incidents": [
{
"component_impacts": [
{
"component_id": "01GW7P4ES31Q6V1ZQH321T0GJN",
"component_status": "degraded_performance",
"end_at": "2021-08-17T13:28:57.801578Z",
"start_at": "2021-08-17T13:28:57.801578Z"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"name": "Elevated API latency",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"updates": [
{
"component_statuses": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG2",
"component_status": "operational"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"message": "abc123",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_incident_id": "01FCNDV6P870EA6S7TK1DSYDG1"
}
]
}
],
"recent_incidents": [
{
"component_impacts": [
{
"component_id": "01GW7P4ES31Q6V1ZQH321T0GJN",
"component_status": "degraded_performance",
"end_at": "2021-08-17T13:28:57.801578Z",
"start_at": "2021-08-17T13:28:57.801578Z"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"name": "Elevated API latency",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"updates": [
{
"component_statuses": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG2",
"component_status": "operational"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"message": "abc123",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_incident_id": "01FCNDV6P870EA6S7TK1DSYDG1"
}
]
}
],
"status": "degraded_performance"
}
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}Authorizations
API key from your incident.io dashboard (Settings → API keys)
Path Parameters
ID of the customer status page. You can find this by calling the ListStatusPages endpoint.
Example:
"01FCNDV6P870EA6S7TK1DSYDG0"
The external_id of the customer's catalog entry
Example:
"acme-corp"
Response
OK response.
One customer's page on a customer status page: its status, components and incidents.
Show child attributes
Show child attributes
Example:
{
"components": [
{
"component": {
"component_id": "01FCNDV6P870EA6S7TK1DSYDG1",
"description": "The web dashboard",
"display_uptime": true,
"name": "App",
"status": "operational"
},
"group": {
"components": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG1",
"description": "The web dashboard",
"display_uptime": true,
"name": "App",
"status": "operational"
}
],
"description": "Services hosted in our EU data center",
"display_aggregated_uptime": true,
"id": "01FCNDV6P870EA6S7TK1DSYDG1",
"name": "EU Data center"
}
}
],
"customer_id": "acme-corp",
"maintenances": [
{
"automate_maintenance_status": true,
"component_maintenance_periods": [
{
"component_id": "01GW7P4ES31Q6V1ZQH321T0GJN",
"end_at": "2021-08-17T13:28:57.801578Z",
"start_at": "2021-08-17T13:28:57.801578Z"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"maintenance_status": "maintenance_scheduled",
"name": "Routine infrastructure upgrade",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"updates": [
{
"component_statuses": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG2",
"component_status": "operational"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"maintenance_status": "maintenance_scheduled",
"message": "abc123",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_maintenance_id": "01FCNDV6P870EA6S7TK1DSYDG1"
}
]
}
],
"name": "Acme Corp",
"ongoing_incidents": [
{
"component_impacts": [
{
"component_id": "01GW7P4ES31Q6V1ZQH321T0GJN",
"component_status": "degraded_performance",
"end_at": "2021-08-17T13:28:57.801578Z",
"start_at": "2021-08-17T13:28:57.801578Z"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"name": "Elevated API latency",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"updates": [
{
"component_statuses": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG2",
"component_status": "operational"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"message": "abc123",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_incident_id": "01FCNDV6P870EA6S7TK1DSYDG1"
}
]
}
],
"recent_incidents": [
{
"component_impacts": [
{
"component_id": "01GW7P4ES31Q6V1ZQH321T0GJN",
"component_status": "degraded_performance",
"end_at": "2021-08-17T13:28:57.801578Z",
"start_at": "2021-08-17T13:28:57.801578Z"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"name": "Elevated API latency",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"updates": [
{
"component_statuses": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG2",
"component_status": "operational"
}
],
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_status": "investigating",
"message": "abc123",
"published_at": "2021-08-17T13:28:57.801578Z",
"status_page_incident_id": "01FCNDV6P870EA6S7TK1DSYDG1"
}
]
}
],
"status": "degraded_performance"
}
Was this page helpful?
Show Customer Page
curl --request GET \
--url https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.incident.io/v2/status_pages/{status_page_id}/customers/{customer_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"customer_page": {
"components": [
{
"component": {
"component_id": "01FCNDV6P870EA6S7TK1DSYDG1",
"description": "The web dashboard",
"display_uptime": true,
"name": "App",
"status": "operational"
},
"group": {
"components": [
{
"component_id": "01FCNDV6P870EA6S7TK1DSYDG1",
"description": "The web dashboard",
"display_uptime": true,
"name": "App",
"status": "operational"
}
],
"description": "Services hosted in our EU data center",
"display_aggregated_uptime": true,
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