Create from link
Create a follow-up from the URL of an issue that already exists in an issue tracker.
The follow-up is created already connected to that issue, so it will not also be exported to a new one. Prefer this over creating a follow-up and then connecting it: that sequence races the automatic export, which can leave you with a duplicate issue or a connect call that fails because the export won.
The follow-up’s title, description and assignee are taken from the issue, and it is backdated to the issue’s creation time. Its priority is taken from the issue only if your organisation has priority sync enabled, and otherwise falls back to your default priority.
Issues that are already closed are accepted: the follow-up records the issue’s completion
time, though it is still created with an outstanding status until the next
sync from the issue tracker.
If your organisation requires a follow-up owner and the issue is unassigned, the incident lead is used instead. Where there is no incident lead either, this returns a validation error rather than creating an unowned follow-up.
POST
/
v3
/
follow_ups
/
actions
/
create_from_link
Create from link
curl --request POST \
--url https://api.incident.io/v3/follow_ups/actions/create_from_link \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"incident_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"url": "https://linear.app/incident/issue/INC-123"
}
'import requests
url = "https://api.incident.io/v3/follow_ups/actions/create_from_link"
payload = {
"incident_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"url": "https://linear.app/incident/issue/INC-123"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
incident_id: '01FCNDV6P870EA6S7TK1DSYD5H',
url: 'https://linear.app/incident/issue/INC-123'
})
};
fetch('https://api.incident.io/v3/follow_ups/actions/create_from_link', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.incident.io/v3/follow_ups/actions/create_from_link",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'incident_id' => '01FCNDV6P870EA6S7TK1DSYD5H',
'url' => 'https://linear.app/incident/issue/INC-123'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.incident.io/v3/follow_ups/actions/create_from_link"
payload := strings.NewReader("{\n \"incident_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"url\": \"https://linear.app/incident/issue/INC-123\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.incident.io/v3/follow_ups/actions/create_from_link")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"incident_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"url\": \"https://linear.app/incident/issue/INC-123\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.incident.io/v3/follow_ups/actions/create_from_link")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"incident_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"url\": \"https://linear.app/incident/issue/INC-123\"\n}"
response = http.request(request)
puts response.read_body{
"follow_up": {
"assignee": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"assignee_team": {
"id": "abc123",
"name": "abc123"
},
"category": {
"description": "Follow-ups related to infrastructure changes.",
"id": "01GNW4BAQ7XRMFF6FHKNXDFPRW",
"name": "Infrastructure",
"rank": 10
},
"completed_at": "2021-08-17T13:28:57.801578Z",
"created_at": "2021-08-17T13:28:57.801578Z",
"creator": {
"alert": {
"id": "01GW2G3V0S59R238FAHPDS1R66",
"title": "*errors.withMessage: PG::Error failed to connect"
},
"api_key": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My test API key"
},
"user": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"workflow": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My little workflow"
}
},
"description": "Call the fire brigade",
"external_issue_reference": {
"issue_name": "INC-123",
"issue_permalink": "https://linear.app/incident-io/issue/INC-1609/find-copywriter-to-write-up",
"provider": "asana"
},
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"labels": [
"bug",
"urgent"
],
"priority": {
"description": "A follow-up that requires immediate attention.",
"id": "01GNW4BAQ7XRMFF6FHKNXDFPRW",
"name": "Urgent",
"rank": 10
},
"status": "outstanding",
"title": "Cat is stuck in the tree",
"updated_at": "2021-08-17T13:28:57.801578Z"
}
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}🔑 Requires the
follow_ups.create_from_link scope.Authorizations
API key from your incident.io dashboard (Settings → API keys)
Body
application/json
Response
Created response.
Show child attributes
Show child attributes
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Create from link
curl --request POST \
--url https://api.incident.io/v3/follow_ups/actions/create_from_link \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"incident_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"url": "https://linear.app/incident/issue/INC-123"
}
'import requests
url = "https://api.incident.io/v3/follow_ups/actions/create_from_link"
payload = {
"incident_id": "01FCNDV6P870EA6S7TK1DSYD5H",
"url": "https://linear.app/incident/issue/INC-123"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
incident_id: '01FCNDV6P870EA6S7TK1DSYD5H',
url: 'https://linear.app/incident/issue/INC-123'
})
};
fetch('https://api.incident.io/v3/follow_ups/actions/create_from_link', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.incident.io/v3/follow_ups/actions/create_from_link",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'incident_id' => '01FCNDV6P870EA6S7TK1DSYD5H',
'url' => 'https://linear.app/incident/issue/INC-123'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.incident.io/v3/follow_ups/actions/create_from_link"
payload := strings.NewReader("{\n \"incident_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"url\": \"https://linear.app/incident/issue/INC-123\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.incident.io/v3/follow_ups/actions/create_from_link")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"incident_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"url\": \"https://linear.app/incident/issue/INC-123\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.incident.io/v3/follow_ups/actions/create_from_link")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"incident_id\": \"01FCNDV6P870EA6S7TK1DSYD5H\",\n \"url\": \"https://linear.app/incident/issue/INC-123\"\n}"
response = http.request(request)
puts response.read_body{
"follow_up": {
"assignee": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"assignee_team": {
"id": "abc123",
"name": "abc123"
},
"category": {
"description": "Follow-ups related to infrastructure changes.",
"id": "01GNW4BAQ7XRMFF6FHKNXDFPRW",
"name": "Infrastructure",
"rank": 10
},
"completed_at": "2021-08-17T13:28:57.801578Z",
"created_at": "2021-08-17T13:28:57.801578Z",
"creator": {
"alert": {
"id": "01GW2G3V0S59R238FAHPDS1R66",
"title": "*errors.withMessage: PG::Error failed to connect"
},
"api_key": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My test API key"
},
"user": {
"email": "lisa@incident.io",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Lisa Karlin Curtis",
"role": "owner",
"slack_user_id": "U02AYNF2XJM"
},
"workflow": {
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "My little workflow"
}
},
"description": "Call the fire brigade",
"external_issue_reference": {
"issue_name": "INC-123",
"issue_permalink": "https://linear.app/incident-io/issue/INC-1609/find-copywriter-to-write-up",
"provider": "asana"
},
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"incident_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"labels": [
"bug",
"urgent"
],
"priority": {
"description": "A follow-up that requires immediate attention.",
"id": "01GNW4BAQ7XRMFF6FHKNXDFPRW",
"name": "Urgent",
"rank": 10
},
"status": "outstanding",
"title": "Cat is stuck in the tree",
"updated_at": "2021-08-17T13:28:57.801578Z"
}
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
"retry_after": "2020-01-01T00:00:00Z"
},
"request_id": "2T1p0e3j",
"status": 408,
"type": "invalid_request_error"
}{
"debug": {
"message": "Something broke: and something else: and something else",
"stacktrace": [
"thing.go:123"
]
},
"errors": [
{
"code": "trial_expired",
"message": "Default incident call link must be a valid URL",
"metadata": {
"abc123": "abc123"
},
"source": {
"field": "default_call_url",
"pointer": "/settings/default_call_url"
}
}
],
"rate_limit": {
"limit": 100,
"name": "client_ip",
"remaining": 98,
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