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Manage custom fields. Custom fields are used to attach metadata to incidents, which you can use when searching for incidents in the dashboard, triggering workflows, building announcement rules or for your own data needs. Each field has a type:
  • Single-select, single value selected from a predefined list of options (e.g. Detection Method)
  • Multi-select, as above but you can pick more than one option (e.g. Affected Teams)
  • Text, freeform text field (e.g. Customer ID)
  • Link, link URL that is synced to Slack bookmarks on the incident channel (e.g. External Status Page)
  • Number, integer or fractional numbers (e.g. # Customers Affected)
We may add more custom field types in the future - we’d love to hear any other types you’d like to use!