Read and write the items on an incident’s timeline.The timeline is the curated narrative of an incident: the handful of moments that explain what
happened, rather than the activity log, which records everything that did. Items are either
promoted or custom. Promoted items are activity lifted onto the timeline - a pinned message,
an escalation, an incident update, an event added by a workflow - and carry the ID of the
activity log entry they came from. Custom items are written by hand, in the dashboard or
through this API, and have no activity_log_id.Use this to pull an incident’s narrative into your own systems - a retrospective template, a
report, a record you keep outside incident.io - and to put the things you know about back on
it, like a deploy, a config change or a load test you halted.
The timeline is the narrative of an incident, as opposed to the activity log, which records
everything that happened. Some of that activity - a pinned message, an escalation, an event a
workflow added - is promoted onto the timeline, and those items carry the ID of the activity
log entry they came from. The rest are custom, written by hand in the dashboard or through
the API, and have no activity_log_id.
ID of the incident this item belongs to. When the incident has streams, listing the parent also returns items belonging to its streams, and this is the stream's ID for those.