Incident Templates
API endpoints for incident templates
Manage incident templates: reusable sets of values applied to incidents created from alerts.
The incident template object
A reusable set of values applied to incidents created from alerts.
When this incident template was created
Example:
"2021-08-17T13:28:57.801578Z"
Unique identifier for this incident template
Example:
"01FCNDV6P870EA6S7TK1DSYDG0"
The name of this incident template, for the user's reference
Example:
"Payments incidents"
The values an incident template applies to the incidents it creates.
Show child attributes
Show child attributes
Example:
{
"custom_fields": [
{
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
},
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"merge_strategy": "first-wins"
}
],
"incident_mode": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"incident_type": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"name": {
"autogenerated": false,
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"severity": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
},
"merge_strategy": "first-wins"
},
"start_in_triage": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"summary": {
"autogenerated": false,
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"workspace": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
}
}
When this incident template was last updated
Example:
"2021-08-17T13:28:57.801578Z"
The expressions used by bindings in this template
Show child attributes
Show child attributes
Example:
[
{
"else_branch": {
"result": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"label": "Team Slack channel",
"operations": [
{
"branches": {
"branches": [
{
"condition_groups": [
{
"conditions": [
{
"operation": {
"label": "Lawrence Jones",
"value": "01FCQSP07Z74QMMYPDDGQB9FTG"
},
"param_bindings": [
{
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
],
"subject": {
"label": "Priority",
"reference": "alert.priority"
}
}
]
}
],
"result": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
}
],
"returns": { "array": true, "type": "IncidentStatus" }
},
"cast": {
"returns": { "array": true, "type": "IncidentStatus" }
},
"concatenate": {
"reference": "1235",
"reference_label": "Teams"
},
"filter": {
"condition_groups": [
{
"conditions": [
{
"operation": {
"label": "Lawrence Jones",
"value": "01FCQSP07Z74QMMYPDDGQB9FTG"
},
"param_bindings": [
{
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
],
"subject": {
"label": "Priority",
"reference": "alert.priority"
}
}
]
}
]
},
"navigate": {
"reference": "1235",
"reference_label": "Teams"
},
"operation_type": "navigate",
"parse": {
"returns": { "array": true, "type": "IncidentStatus" },
"source": "metadata.annotations[\"github.com/repo\"]"
},
"returns": { "array": true, "type": "IncidentStatus" }
}
],
"reference": "abc123",
"returns": { "array": true, "type": "IncidentStatus" },
"root_reference": "incident.status"
}
]
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{
"created_at": "2021-08-17T13:28:57.801578Z",
"id": "01FCNDV6P870EA6S7TK1DSYDG0",
"name": "Payments incidents",
"template": {
"custom_fields": [
{
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
},
"custom_field_id": "01FCNDV6P870EA6S7TK1DSYDG0",
"merge_strategy": "first-wins"
}
],
"incident_mode": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"incident_type": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"name": {
"autogenerated": false,
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"severity": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
},
"merge_strategy": "first-wins"
},
"start_in_triage": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"summary": {
"autogenerated": false,
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"workspace": {
"binding": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
}
},
"updated_at": "2021-08-17T13:28:57.801578Z",
"expressions": [
{
"else_branch": {
"result": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
},
"label": "Team Slack channel",
"operations": [
{
"branches": {
"branches": [
{
"condition_groups": [
{
"conditions": [
{
"operation": {
"label": "Lawrence Jones",
"value": "01FCQSP07Z74QMMYPDDGQB9FTG"
},
"param_bindings": [
{
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
],
"subject": {
"label": "Priority",
"reference": "alert.priority"
}
}
]
}
],
"result": {
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
}
],
"returns": {
"array": true,
"type": "IncidentStatus"
}
},
"cast": {
"returns": {
"array": true,
"type": "IncidentStatus"
}
},
"concatenate": {
"reference": "1235",
"reference_label": "Teams"
},
"filter": {
"condition_groups": [
{
"conditions": [
{
"operation": {
"label": "Lawrence Jones",
"value": "01FCQSP07Z74QMMYPDDGQB9FTG"
},
"param_bindings": [
{
"array_value": [
{
"literal": "SEV123",
"reference": "incident.severity"
}
],
"value": {
"literal": "SEV123",
"reference": "incident.severity"
}
}
],
"subject": {
"label": "Priority",
"reference": "alert.priority"
}
}
]
}
]
},
"navigate": {
"reference": "1235",
"reference_label": "Teams"
},
"operation_type": "navigate",
"parse": {
"returns": {
"array": true,
"type": "IncidentStatus"
},
"source": "metadata.annotations[\"github.com/repo\"]"
},
"returns": {
"array": true,
"type": "IncidentStatus"
}
}
],
"reference": "abc123",
"returns": {
"array": true,
"type": "IncidentStatus"
},
"root_reference": "incident.status"
}
]
}