> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting started with customer status pages

## What are customer pages and when do I need them?

Customer pages give you the ability to provide your customers with a dedicated, authenticated status page, managed centrally. Customer pages are managed like our [sub-pages](/status-pages/sub-pages), but add a layer of authentication onto each page to limit access to a specific customer.

You may want to use customer pages if only a subset of customers are impacted by an incident. For example, if you run dedicated infrastructure for customers, or maintain components for a small set of high-value customers, you can use customer pages to give those customers a dedicated space, that always shows them when *their* experience of your product is experiencing issues.

## How do I setup customer pages?

Like our sub-pages, customer pages are powered by Catalog. When setting up your customer pages, you can either use an existing catalog type, or create a new one. Creating a customer page works just like [creating sub-pages](/status-pages/sub-page-setup).

## Managing access to customer pages

Access to customer pages is controlled by email address, using a sign-in link. This means users must have a valid email address which can receive emails.

Access is checked by the email *domain*, so if you specify *example.com* on your allowlist, *anyone* with that email domain, such as [john@example.com](mailto:john@example.com), can access the customer status page.

<Warning>
  Since access is controlled via email, you should not add public email domains such as *gmail.com* to your allowlist. Doing so will result in anyone using that email provider being granted access to your customer page.
</Warning>

### Configuring the domain allowlist

Customer pages are access controlled by an email domain allowlist, controlled through the catalog.

For each sub-page, you can specify one or more email domains. Anyone with an email address matching that allowlist will be able to login to the page.

<img src="https://mintcdn.com/incidentio-18bb4170/8YOLrDxhRXqwWcel/images/help-centre/getting-started-with-customer-status-pages/screenshot-1.png?fit=max&auto=format&n=8YOLrDxhRXqwWcel&q=85&s=82056a1d9bbf392401e55dfff5088bdf" alt="" width="688" height="548" data-path="images/help-centre/getting-started-with-customer-status-pages/screenshot-1.png" />

We check against the allowlist every time a user is on the status page – if you remove a domain from the allowlist, users matching that domain will immediately lose access.

### Sharing the page with your customers

The URL to a customer page is not publicly visible anywhere. For your customer to access your page, send them a link to their status page.

You can see the URL of your page either by visiting the page, or by going to edit the page in your settings.

<img src="https://mintcdn.com/incidentio-18bb4170/8YOLrDxhRXqwWcel/images/help-centre/getting-started-with-customer-status-pages/screenshot-2.png?fit=max&auto=format&n=8YOLrDxhRXqwWcel&q=85&s=fdbd8166a5ba0beb07b7e38aed3c5aa8" alt="" width="547" height="460" data-path="images/help-centre/getting-started-with-customer-status-pages/screenshot-2.png" />
