> ## Documentation Index > Fetch the complete documentation index at: https://docs.incident.io/llms.txt > Use this file to discover all available pages before exploring further. # Follow-ups We believe you create two types of actions during an incident – those that **need doing now** and those that should be followed up after an incident has been closed. Actions that **need doing now** might be: * Reboot that server * Send some comms to an affected customer While **follow-ups** could be: * Improve test coverage of a given codepath * Share the debrief document with all affected customers You can learn more about actions [here](/incidents/actions). ## How do I create follow-ups? There are three ways you can do this: 1. **React** with the `:fast_forward:` emoji to any Slack message within the incident channel You can then export the follow-up to an issue tracker, via the Incident Homepage (or directly in Slack for any connected issue tracker). 2. Use the command **/inc follow-up,** to create new follow-ups and post any open follow-ups within the channel 3. Create the follow-up directly in your issue tracker, and paste a link into the Slack channel 4. **Import** an existing ticket from your issue tracker as a follow-up, from the incident homepage in the dashboard ## What can I do with follow-ups? ## Editing follow-ups If a follow-up is exported to an external issue tracker like Jira, we'll listen for changes and keep the follow-up in line on our side. If it isn't, you can manage it via Slack (using `/inc follow-ups`) or via the incident homepage from the Follow-ups tab. You can also assign a **Priority** to a follow-up, to help drive Policies and communicate the difference between follow-ups. You can read more about [Follow-up Priorities](/post-incident/follow-up-priorities). You can assign follow-ups to a **Team** as well as an individual user, which is useful when you know which team owns the work but not yet who will do it. Follow-ups can also be tagged with **Labels**, which sync with your issue tracker and can be used for filtering. ## Tracking follow-ups You can track follow-ups from the [Follow-ups](https://app.incident.io/~/follow-ups) page in the web dashboard. This allows you to see the status of follow-ups across all your incidents, as well as take actions such as sending reminders and bulk-editing follow-ups.