> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up notifications on iOS and Android

<Info>
  **Download our mobile app**

  If you'd like the best possible experience as a responder, download our mobile app [here](https://app.incident.io/qr).
</Info>

## Signing in

You can sign in to the mobile app in two ways:

* **Directly on the app**: Open the mobile app and sign in with Slack, Microsoft Teams, or SAML
* **QR code from the dashboard**: In the web dashboard, open the sidebar or use the command palette (`Cmd+K` / `Ctrl+K`) and select **Sign in on mobile**. Scan the QR code with your phone's camera to open the app and sign in automatically

<Tip>
  If your organization uses SAML, the QR code takes you through your identity provider — SAML enforcement is always respected.
</Tip>

## Platform setup

Once you've signed in, see the relevant instructions for your platform:

[Setting up notifications on iOS](/on-call/ios-notifications)

[Setting up notifications on Android](/on-call/android-notifications)

## FAQs

<AccordionGroup>
  <Accordion title="Mobile app login hangs on the SAML page on iPhone. How do I fix it?">
    If sign-in hangs after you are redirected to your identity provider (e.g., Okta), check Safari's privacy settings on
    your iPhone:

    1. Open **Settings → Apps → Safari → Advanced**.
    2. Make sure **Block All Cookies** is off.
    3. Go back to **Settings → Apps → Safari** and make sure **Prevent Cross-Site Tracking** is off.

    Close and reopen the incident.io mobile app, then try signing in again.
  </Accordion>
</AccordionGroup>