> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Linear

Using Linear to track your team's tasks? Using Linear to *triage* your team's tasks?

This is how you can export [your incident to-dos](/incidents/task-tracking) to Linear to keep everything centralized, *and* automatically assign tasks according to your [incident schedules](/on-call/building-schedules).

***

## What we can do with Linear

### Assign triage tickets automatically

If you use [On-call](https://incident.io/on-call) with incident.io, you can combine this with [Linear's Triage functionality](https://linear.app/docs/triage) to automatically action triage tasks to who is currently on call on your incident.io schedules.

### → Exporting follow-ups

1. **Export** [your incident follow-ups](/post-incident/follow-ups) to Linear;

2. **Sync the status of your tasks between Linear and incident.io**, so you can work in Linear without worrying about updating statuses manually in incident.io!

<img src="https://mintcdn.com/incidentio-18bb4170/iopR3BNEfSUPs05k/images/help-centre/linear/screenshot-1.png?fit=max&auto=format&n=iopR3BNEfSUPs05k&q=85&s=dca10a827f737b57a69ab692c906c36f" alt="" width="1480" height="1131" data-path="images/help-centre/linear/screenshot-1.png" />

3. **Bulk Exports through the Follow-ups tab.**

<img src="https://mintcdn.com/incidentio-18bb4170/iopR3BNEfSUPs05k/images/help-centre/linear/screenshot-2.png?fit=max&auto=format&n=iopR3BNEfSUPs05k&q=85&s=94c063d1aa2c6a81206e6910b8225138" alt="" width="1486" height="1139" data-path="images/help-centre/linear/screenshot-2.png" />

4. **Export templates,** this enables you to pre-set values to fields that can be used when exporting follow-ups.

<img src="https://mintcdn.com/incidentio-18bb4170/iopR3BNEfSUPs05k/images/help-centre/linear/screenshot-3.png?fit=max&auto=format&n=iopR3BNEfSUPs05k&q=85&s=906d19dd6b07e41c48dba9158381cc04" alt="" width="1472" height="1138" data-path="images/help-centre/linear/screenshot-3.png" />

5. **Auto-exports to Linear,** you can automate the export process of follow-ups based on certain incident criteria, such as severity, and specific custom fields such as responsible teams

... [get in touch](http://incident.io/community) to give us your wishlist!

### Create incident tickets in Linear

You can create incident tickets in Linear, keeping a record of your incidents alongside your team's other work. Incident status can be synced to the Linear ticket using expressions in your template configuration.

***

## Setting Up

Adding Linear to incident.io is simple.

1. **Go to Settings >** [Integrations](https://app.incident.io/~/settings/integrations)

Hit `Connect` next to Linear.

<img src="https://mintcdn.com/incidentio-18bb4170/iopR3BNEfSUPs05k/images/help-centre/linear/screenshot-4.png?fit=max&auto=format&n=iopR3BNEfSUPs05k&q=85&s=b2b90113acc01df92fa222c66c937c76" alt="" width="1476" height="1133" data-path="images/help-centre/linear/screenshot-4.png" />

2. **Log into Linear**

*We currently only support one single Linear workspace*.

<img src="https://mintcdn.com/incidentio-18bb4170/iopR3BNEfSUPs05k/images/help-centre/linear/screenshot-5.png?fit=max&auto=format&n=iopR3BNEfSUPs05k&q=85&s=5513654f15252b35157a951b9267145d" alt="" width="1224" height="1146" data-path="images/help-centre/linear/screenshot-5.png" />

3. **Enable a Triage action for your team on Linear**

In `linear.app/settings/teams/your-team/triage`, select `Notify` or `Assign` as a Triage action and click **Use schedule** to pick which incident.io schedule you want to automatically use.

<img src="https://mintcdn.com/incidentio-18bb4170/iopR3BNEfSUPs05k/images/help-centre/linear/screenshot-6.png?fit=max&auto=format&n=iopR3BNEfSUPs05k&q=85&s=5f4768ebe626c526d50bd1c19974937b" alt="" width="1664" height="1612" data-path="images/help-centre/linear/screenshot-6.png" />

That's it!

## FAQs

<AccordionGroup>
  <Accordion title="What follow-up data is synced to and from Linear?">
    * Status, Title, Description, and Assignee will all go from Linear to incident.

    * The Title and Description fields will go from incident to Linear.
  </Accordion>

  <Accordion title="What schedule data is synced to Linear?">
    * Schedule name and times for the next 5 weeks will go from incident to Linear.
  </Accordion>

  <Accordion title="What if I have multiple rotas in incident.io, who will be assigned to the triage tickets in Linear?">
    * Linear will assign the person which comes from the first rota that is active
    * Example: If you have a rota 9am-5pm and a rota 5pm-12am, then we'll return whoever is on shift for each of those. But if you have a first rota that's 24/7, the person on that will always be assigned to the Linear triage tickets.
  </Accordion>
</AccordionGroup>
