> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Shortcuts cheatsheet
There are quite a few handy shortcuts in incident.io....
***
## The One Command to Rule Them All
If you have to learn just one command, it's `/inc` **while in an incident's** `#inc-...` **Slack channel** - it will pop up a menu of all the actions you can run on that incident
`/inc` *in any other channel will pop up the incident creation form*
***
## Other super-commands
## Emojis
From an incident's `#inc-...` Slack channel, you can react to messages with:
| Emoji | Action |
| --------------------------------------------------- | ---------------------------------------------------------------------- |
| `:boom:` | Turns the message into an [Action](/incidents/task-tracking) |
| `:fast_forward:` | Turns the message into a [Follow-up](/incidents/task-tracking) |
| `:pushpin:` `:bookmark:` `:round_pushpin:` `:star:` | Pins the message to the incident's [timeline](/post-incident/timeline) |
| `:mega:` `:speech_balloon:` | Turns the message into an [Update](/incidents/status-updates) |
## Slack Commands
| Command | Description |
| --------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **GENERAL** | |
| `/incident help` | See information on how to get help |
| `/incident workflow` | Trigger a workflow from an incident channel |
| **CREATING/UPDATING INCIDENTS** | |
| `/incident` `/inc` | Create an incident |
| `/inc retro` | Create a retrospective incident directly from Slack |
| `/incident lead` | Make someone the incident lead. `/incident lead [me \| @user]` to auto-fill the lead |
| `/incident resolve` | Mark a live incident as resolved. Once you've done this, you can choose to close the incident or enter the post-incident flow. |
| `/incident close` | Skip the post-incident flow and close the incident |
| `/incident cancel` | Mark the incident as canceled. Use this if you've realised that the incident is not actually a problem. |
| `/incident severity` `/incident sev` | Upgrade and downgrade severities. `/incident {severity \| sev} [level]` to auto-fill the severity |
| `/incident roles` `/incident role` | View, assign and unassign roles during the incident |
| `/incident field` `/incident fields` `/incident customfield` `/incident customfields` | Manage custom fields for this incident |
| `/incident summary` | Update the top level summary of the incident. `/incident summary [description]` to auto-fill the summary |
| `/incident overview` | See a summary of the incident's history so far |
| `/incident action` `/incident actions` | Create and manage Actions. `/incident {action \| actions} [description]` to auto-fill an action's title |
| `/incident followup` `/incident followups` `/incident follow-up` `/incident follow-ups` | Create an incident follow-up item. |
| `/incident rename` | Change the title of the incident. `/incident rename [name]` to auto-fill |
| `/incident status` `/incident state` | Update the incident status. `/incident {status \| state} [level]` to auto-fill the status |
| `/incident accept` | When an incident is in triage, it'll open the 'accept incident' modal |
| `/incident merge` | When an incident is in triage, it'll open a modal to help you merge the incident into another one |
| `/incident decline` | When an incident is in triage, it'll open a modal to let you decline the incident and provide an update |
| `/incident related` | Link a related incident |
| `/inc alerts` | View all alerts related to this incident |
| `/inc private` | Find out how to make the incident private. |
| `/inc handover` | Hand over responsibilities in an incident to another user. |
| `/inc decision` | Browse/Trigger decision flows |
| `/inc pause` | Temporarily pause an ongoing incident |
| `/inc stream` | Create a stream under the current active incident |
| `/inc test` | Create a test incident to try out incident.io without affecting real data |
| **COMMUNICATION** | |
| `/incident update` | Provide an internal status update to your team about the incident. `/incident {update} [message]` to auto-fill the update message |
| `/incident request` `/incident request-update` | Request an internal status update from the incident lead |
| `/incident statuspage` `/incident sp` | Create and update your public [Statuspage](/integrations/statuspage) |
| `/incident escalate` `/incident page` | Pull in other teammates for help. `/incident page` can be used outside of incidents! |
| `/incident whoisoncall` `/incident oncall` | See who is currently on-call for a given team or escalation path |
| `/incident coverme` `/incident cover` `/incident cover me` | Request on-call cover for an upcoming shift |
| `/incident call` | Set a call link. `/incident call [link]` to auto-fill the link |
| `/incident shoutout` | Recognize your team for their work |
| `/incident announce` | Announce the incident in another channel |
| `/incident revoke` `/inc revoke me` `/inc revoke @user` | Choose a user to remove from a private incident, leave the channel and remove yourself from a private incident, or revoke a specified user passed as an argument from a private incident |
| **POST-MORTEM** | |
| `/incident doc` `/incident document` | View and set post-mortem docs. `/incident {doc \| document} [link]` to auto-fill the post-mortem link |
| `/inc timestamp` | View and update an incident's timestamp values |
| `/inc attachments` | Opens a modal showing all the attachments for this incident |
| `/inc attach [link]` | Adds a link as an attachment to the incident (only works for links related to enabled [integrations](https://app.incident.io/~/settings/integrations)) |
## FAQs
No, Slack does not allow applications to create custom slash commands as they require explicit approval and need to be consistent across all users of the application.