> ## Documentation Index > Fetch the complete documentation index at: https://docs.incident.io/llms.txt > Use this file to discover all available pages before exploring further. # How does the 'Rate this incident' feedback feature work? ## Context The "Rate this incident" feature allows users to provide feedback after an incident is closed via a button that appears in the final Slack message. Understanding where this feedback data is stored and how it can be accessed is important for teams wanting to track incident feedback. ## Answer The "Rate this incident" feature currently has the following functionality: * A feedback button appears in Slack after an incident is closed * Team members can provide feedback through a modal in Slack * The feedback responses are included in exported post-mortems (to platforms like Google Docs, Notion, or Confluence), but only if the Feedback section is enabled in your post-mortem template. Important limitations to note: * The feedback data is not currently visible within the incident.io application interface * The Slack modal cannot be customized * There is no way to configure when the feedback button appears (it shows by default) * If you use incident.io as your post-mortem location rather than exporting, the feedback will not be visible To view incident feedback, make sure you have enabled the Feedback section in your post-mortem template before exporting to external platforms.