> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Can we change where incidents get announced?

Absolutely.

By default, we'll announce new incidents and their updates in a single channel:

* **Slack**: your `#incidents` channel.
* **Microsoft Teams**: the General channel of your Incidents team.

But you can redirect all announcements to a different channel (e.g. `#engineers`), or add conditional rules to call out specific incidents in a separate channel (e.g. announcing critical incidents in `#customer-support` too).

You do this with **announcement rules**, configured in [Settings → Announcements](https://app.incident.io/~/settings/announcements). Rules work the same way on both Slack and Microsoft Teams. See [Announcements](/admin/announcements) for the full guide to setting up templates and rules.

<Note>
  Don't delete whichever channel you're using for default announcements. On Slack, if you already had an `#incidents`
  channel when you installed our app, we'll have created a channel called `#incident-io-incidents` instead, which you
  can rename to whatever you'd like.
</Note>