> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# What's incident.io?

> The all-in-one platform for on-call, incident response, Investigations and status pages.

## Getting started

Getting started with incident.io almost couldn't be easier. Pick your communications platform below and you'll be up and running in minutes.

<AccordionGroup>
  <Accordion title="Getting Started with Slack" icon="slack" iconType="brands">
    If your team uses Slack, follow our [Slack installation guide](/getting-started/installing) and start declaring and
    managing incidents directly from Slack.
  </Accordion>

  <Accordion title="Getting Started with Microsoft Teams" icon="microsoft" iconType="brands">
    If your team uses Microsoft Teams, follow our [Microsoft Teams installation
    guide](/getting-started/installing-teams) to get up and running.
  </Accordion>
</AccordionGroup>

## Products

We have four core products that work together across the incident lifecycle:

<AccordionGroup>
  <Accordion title="On-call" icon="https://mintcdn.com/incidentio-18bb4170/TNFk0n6NLlGfiDcr/icons/on-call.svg?fit=max&auto=format&n=TNFk0n6NLlGfiDcr&q=85&s=914a1d3ba304bf4682634a893aac6142" width="20" height="20" data-path="icons/on-call.svg">
    Alert routing, on-call schedules, and smart escalation paths so the right people are notified when something needs
    attention. Integrates with your existing monitoring tools. [Learn more](/on-call/getting-started)
  </Accordion>

  <Accordion title="Response" icon="https://mintcdn.com/incidentio-18bb4170/dVs5B9vdcFcyrX2T/icons/incident.svg?fit=max&auto=format&n=dVs5B9vdcFcyrX2T&q=85&s=9dae65d29dffde40fed75ccbd53f7900" width="20" height="20" data-path="icons/incident.svg">
    Declare and run incidents directly in Slack or Microsoft Teams. incident.io creates a channel, assigns roles, and
    tracks actions. AI handles the repetitive work: writing summaries, drafting status updates, and suggesting
    follow-ups. After the incident, generate postmortems, track follow-ups, and identify patterns to prevent recurrence.
    [Learn more](/incidents/declaring)
  </Accordion>

  <Accordion title="Status pages" icon="https://mintcdn.com/incidentio-18bb4170/vjmjcPGrqrI2hRlN/icons/status-page.svg?fit=max&auto=format&n=vjmjcPGrqrI2hRlN&q=85&s=c8db49c87ae6d796466130117650fde4" width="20" height="20" data-path="icons/status-page.svg">
    Keep customers and stakeholders informed during incidents. Public, private, and internal status pages that update
    automatically as your incident progresses. [Learn more](/status-pages/overview)
  </Accordion>

  <Accordion title="Investigations" icon="https://mintcdn.com/incidentio-18bb4170/CMzKlCodQQCOljYC/icons/ai-sre.svg?fit=max&auto=format&n=CMzKlCodQQCOljYC&q=85&s=133b1891a8d34fda7eed5fea0066d6a5" width="20" height="20" data-path="icons/ai-sre.svg">
    An AI teammate that investigates incidents alongside your engineers. It automatically finds problematic code
    changes, queries your observability tools, and suggests causes directly in your incident channel — so your team can
    resolve issues faster. [Learn more](/investigations/overview)
  </Accordion>
</AccordionGroup>

## Platform

Underneath the products sits a shared platform that connects them, automates the busywork, and gives you control over
how incident.io works for your organization:

<AccordionGroup>
  <Accordion title="Nexus" icon="https://mintcdn.com/incidentio-18bb4170/gSUaRghMhExMekhu/icons/nexus.svg?fit=max&auto=format&n=gSUaRghMhExMekhu&q=85&s=bbed7d938d36422fae23d18a739d7470" width="18" height="18" data-path="icons/nexus.svg">
    incident.io's living model of your organization: how your systems are built, how your team operates, and how things
    break. Built from your catalog, past incidents, code, and telemetry, it powers the products you use across the
    platform. [Learn more](/nexus/overview)
  </Accordion>

  <Accordion title="Workflows" icon="https://mintcdn.com/incidentio-18bb4170/qVGkEAnhaV9orRKc/icons/workflows.svg?fit=max&auto=format&n=qVGkEAnhaV9orRKc&q=85&s=513ff2d8f352b773591b6c2584b48042" width="20" height="20" data-path="icons/workflows.svg">
    Automate actions based on what's happening in an incident. Invite the right people, post updates, create tickets,
    and run your process consistently every time, without anyone having to remember the steps. [Learn
    more](/workflows/getting-started)
  </Accordion>

  <Accordion title="Insights" icon="https://mintcdn.com/incidentio-18bb4170/vjmjcPGrqrI2hRlN/icons/square-chart-pen.svg?fit=max&auto=format&n=vjmjcPGrqrI2hRlN&q=85&s=4c5f89bc54ab963dcc7c1706b0ecb200" width="20" height="20" data-path="icons/square-chart-pen.svg">
    Dashboards and reports that show how your organization responds to incidents: where time is spent, how workload is
    shared, and where things are improving. [Learn more](/insights/overview)
  </Accordion>

  <Accordion title="Integrations" icon="https://mintcdn.com/incidentio-18bb4170/dVs5B9vdcFcyrX2T/icons/integration.svg?fit=max&auto=format&n=dVs5B9vdcFcyrX2T&q=85&s=ad1de87964248319ef9acee391f4d77f" width="20" height="20" data-path="icons/integration.svg">
    Connect incident.io to your monitoring, issue tracking, calendar, and collaboration tools, or build your own with
    the API, SDKs, and webhooks. [Learn more](/integrations/bot-account)
  </Accordion>

  <Accordion title="Administration" icon="https://mintcdn.com/incidentio-18bb4170/qVGkEAnhaV9orRKc/icons/users.svg?fit=max&auto=format&n=qVGkEAnhaV9orRKc&q=85&s=225068942e0cbe68f6ab2bcb3d2afd22" width="20" height="20" data-path="icons/users.svg">
    Configure incident forms and policies, manage users, permissions, and SSO, review audit logs, and look after billing
    and plans. [Learn more](/admin/incident-forms)
  </Accordion>
</AccordionGroup>

## Migrating from another tool

Already using an on-call or incident management tool? We've got guides to help you move across.

<AccordionGroup>
  <Accordion title="Migrating from PagerDuty" icon="https://mintcdn.com/incidentio-18bb4170/DH5ZgM9gtjvWKAzh/icons/integrations/pagerduty-mono.svg?fit=max&auto=format&n=DH5ZgM9gtjvWKAzh&q=85&s=23b4c426751d608a8da0b84cd6678f7f" width="20" height="20" data-path="icons/integrations/pagerduty-mono.svg">
    Follow our [PagerDuty migration guide](/getting-started/migrate-from-pagerduty) to bring your schedules, escalation
    policies, and services across to incident.io.
  </Accordion>

  <Accordion title="Migrating from Opsgenie" icon="https://mintcdn.com/incidentio-18bb4170/DH5ZgM9gtjvWKAzh/icons/integrations/opsgenie-mono.svg?fit=max&auto=format&n=DH5ZgM9gtjvWKAzh&q=85&s=5b570bcf7febc9fd6bc440b1c58f5704" width="20" height="20" data-path="icons/integrations/opsgenie-mono.svg">
    Follow our [Opsgenie migration guide](/getting-started/migrate-from-opsgenie) to move your on-call configuration
    over to incident.io.
  </Accordion>
</AccordionGroup>