> ## Documentation Index > Fetch the complete documentation index at: https://docs.incident.io/llms.txt > Use this file to discover all available pages before exploring further. # Why does incident.io need a Slack Owner account? If you've connected a Slack admin account for privileged Slack access, but you're seeing this message, here's how to resolve it: ## Why am I seeing this message? There are two reasons you might see this message: 1. **We need privileged Slack access to manage private incident channels.** To manage private incident channels, the connected Slack user must be a Workspace Owner. We'll never automatically invite Slack Admins to private incidents. 2. **Your workspace settings restrict actions to only Workspace Owners** If your workspace settings are set to "Workspace owners only", the connected admin account won't be able to take those actions. Check out our [guide to privileged Slack access](/getting-started/slack-privileged-access) for more information on these workspace settings.