> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Show

> Show a single workflow run, including the full webhook delivery for any step that sent one.

A delivery is kept for 7 days. After that `webhook_delivery_state` becomes
`expired` and the delivery itself is absent: the step still ran and may well have
succeeded, so an expired delivery must not be read as a failure.

This may return a cancelled run, in which case `cancelled_at` is set.

🔑 Requires the `workflows.view` scope.


## OpenAPI

````yaml /openapi/tags/workflow-runs-v2.json get /v2/workflow_runs/{id}
openapi: 3.0.3
info:
  description: "This is the API reference for incident.io.\n\nIt documents available API endpoints, provides examples of how to use it, and\ninstructions around things like authentication and error handling.\n\nThe API is hosted at:\n\n- https://api.incident.io/\n\nAnd you will need to create an API key via your [incident.io\ndashboard](https://app.incident.io/settings/api-keys) to make requests.\n\n# Making requests\n\nHere are the key concepts required to make requests to the incident.io API.\n\n## Authentication\n\nFor all requests made to the incident.io API, you'll need an API key.\n\nTo create an API key, head to the incident dashboard and visit [API\nkeys](https://app.incident.io/settings/api-keys). When you create the key, you'll be able to choose what actions it\ncan take for your account: choose carefully, as those roles can only be set\nwhen you first create the key. We'll only show you the token once, so make sure\nyou store it somewhere safe.\n\nAPI keys are global to your incident.io account, and can be managed by anyone\nwho has the right permissions. We display the user that created the API key,\nand the API key will remain valid if that user becomes deactivated.\n\nOnce you have the key, you should make requests to the API that set the\n`Authorization` request header using a \"Bearer\" authentication scheme:\n\n```\nAuthorization: Bearer <YOUR_API_KEY>\n```\n\n## Rate Limits\n\nThe incident.io API enforces rate limits to ensure consistent performance for all users.\n\nThe default rate limit is 1200 requests/minute per API key. This limit applies to most endpoints across the API.\n\nLimits are token buckets that refill continuously rather than resetting on a fixed window boundary. The default\nbucket holds 1200 requests and refills at 20 per second, so you can burst up to the full bucket and then sustain\n20 requests/second indefinitely. There is no boundary at which your quota resets to full in one step.\n\nSome endpoints have lower rate limits, particularly those that interact with external third-party systems that impose\ntheir own limitations. These specific limits vary by endpoint.\n\n### Rate limit headers\n\nResponses to requests authenticated with an API key carry your current allowance, so you can pace yourself rather\nthan waiting to be throttled:\n\n```\nX-RateLimit-Limit: 60, 1200;window=60, 60;window=60\nX-RateLimit-Remaining: 59\nX-RateLimit-Used: 1\nX-RateLimit-Reset: 1785173199\n```\n\n| Header | Meaning |\n| --- | --- |\n| `X-RateLimit-Limit` | The quota that binds this request, followed by every limit that applied and the window it applies over |\n| `X-RateLimit-Remaining` | Requests you can make right now against the binding limit |\n| `X-RateLimit-Used` | Requests you have spent against it |\n| `X-RateLimit-Reset` | Unix timestamp (seconds) at which that limit will be back to full |\n\nMore than one limit can apply to a request: your API key's overall limit, and for some endpoints a lower limit of\ntheir own. `X-RateLimit-Limit` lists all of them, each with its window, so `1200;window=60` means 1200 requests per\nminute. Because our limits refill continuously rather than resetting on a boundary, that window is what tells you\nthe rate you can sustain: 1200 per 60 seconds is 20 requests/second indefinitely.\n\n`Remaining`, `Used` and `Reset` describe whichever limit has the least allowance left, since that is the one you\nwill hit first.\n\n`X-RateLimit-Remaining` may lag by a small number of requests under high concurrency, and can move by more than the\nrequests you made, because limits scoped to your whole organisation are shared with your other API keys.\n\nHeaders are omitted rather than guessed if we cannot determine your allowance for a request.\n\n### Exceeding a rate limit\n\nWhen you exceed a rate limit the API responds with `429 Too Many Requests` and a `Retry-After` header giving the\nnumber of seconds to wait:\n\n```\nX-RateLimit-Limit: 1200, 1200;window=60\nX-RateLimit-Remaining: 0\nX-RateLimit-Used: 1200\nX-RateLimit-Reset: 1785173199\nRetry-After: 1\n```\n\nPrefer `Retry-After` over `X-RateLimit-Reset` when deciding how long to back off. `Retry-After` is when a single\nrequest will succeed; `X-RateLimit-Reset` is the later point at which your whole allowance has returned. It is a\nduration rather than a timestamp, so it does not depend on your clock agreeing with ours.\n\nThe 429 also carries a JSON body with the same information:\n\n```json\n{\n    \"type\": \"too_many_requests\",\n    \"status\": 429,\n    \"request_id\": \"b839a403-7704-41c1-bf6a-39a2d68caefa\",\n    \"rate_limit\": {\n        \"name\": \"api_key_name\",\n        \"limit\": 1200,\n        \"remaining\": 0,\n        \"retry_after\": \"2025-04-17T11:17:18Z\"\n    },\n    \"errors\": [\n        {\n            \"code\": \"too_many_requests\",\n            \"message\": \"Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.\"\n        }\n    ]\n}\n```\n\nThe response includes:\n* The name of the API key (`name`)\n* The bucket limit (`limit`)\n* The number of requests remaining (`remaining`)\n* When you can retry requests (`retry_after`), as an RFC3339 timestamp\n\n## Errors\n\nWe use standard HTTP response codes to indicate the status or failure of API\nrequests.\n\nThe API response body will be JSON, and contain more detailed information on the\nnature of the error.\n\nAn example error when a request is made without an API key:\n\n```json\n{\n  \"type\": \"authentication_error\",\n  \"status\": 401,\n  \"request_id\": \"8e3cc412-b49d-4957-9073-2c19d2c61804\",\n  \"errors\": [\n    {\n      \"code\": \"missing_authorization_material\",\n      \"message\": \"No authorization material provided in request\"\n    }\n  ]\n}\n```\n\nNote that the error:\n\n- Contains the HTTP status (`401`)\n- References the type of error (`authentication_error`)\n- Includes a `request_id` that can be provided to incident.io support to help\n\tdebug questions with your API request\n- Provides a list of individual errors, which go into detail about why the error\n\toccurred\n\nThe most common error will be a 422 Validation Error, which is returned when the\nrequest was rejected due to failing validations.\n\nThese errors look like this:\n\n```json\n{\n  \"type\": \"validation_error\",\n  \"status\": 422,\n  \"request_id\": \"631766c4-4afd-4803-997c-cd700928fa4b\",\n  \"errors\": [\n    {\n      \"code\": \"is_required\",\n      \"message\": \"A severity is required to open an incident\",\n      \"source\": {\n        \"field\": \"severity_id\"\n      }\n    }\n  ]\n}\n```\n\nThis error is caused by not providing a severity identifier, which should be at\nthe `severity_id` field of the request payload. Errors like these can be mapped to\nforms, should you be integrating with the API from a user-interface.\n\n## Compatibility\n\nWe won't make breaking changes to existing API services or endpoints, but will\nexpect integrators to upgrade themselves to the latest API endpoints within 3\nmonths of us deprecating the old service.\n\nWe will make changes that are considered backwards compatible, which include:\n\n- Adding new API endpoints and services\n- Adding new properties to responses from existing API endpoints\n- Reordering properties returned from existing API endpoints\n- Adding optional request parameters to existing API endpoints\n- Altering the format or length of IDs\n- Adding new values to enums\n\nIt is important that clients are robust to these changes, to ensure reliable\nintegrations.\n\nAs an example, if you are generating a client using an openapi-generator, ensure\nthe generated client is configured to support unknown enum values, often\nconfigured via the `enumUnknownDefaultCase` parameter.\n\nWhen breaking changes are unavoidable, we'll create a new service version on a\nseparate path, and run them in parallel.\n\nFor example:\n\n- https://api.incident.io/v1/incidents\n- https://api.incident.io/v2/incidents\n\nFor any questions, email support@incident.io.\n"
  title: incident.io
  version: 1.0.0
servers:
  - url: https://api.incident.io
security:
  - BearerAuth: []
tags:
  - description: >-
      Read the history of your workflow runs.


      A workflow run is one execution of a workflow, carrying the progress of
      every step it ran. Where

      a step sent a webhook, that progress also carries the delivery: its
      outcome, the status code, and

      how long the request took. Fetch a single run to additionally see the
      request and response

      headers and bodies.


      Runs on private incidents are returned only to an API key with global
      incident access.
    name: Workflow Runs V2
paths:
  /v2/workflow_runs/{id}:
    get:
      tags:
        - Workflow Runs V2
      summary: Show
      description: >-
        Show a single workflow run, including the full webhook delivery for any
        step that sent one.


        A delivery is kept for 7 days. After that `webhook_delivery_state`
        becomes

        `expired` and the delivery itself is absent: the step still ran and may
        well have

        succeeded, so an expired delivery must not be read as a failure.


        This may return a cancelled run, in which case `cancelled_at` is set.
      operationId: WorkflowRuns V2_Show
      parameters:
        - description: Unique identifier for the workflow run
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          in: path
          name: id
          required: true
          schema:
            description: Unique identifier for the workflow run
            example: 01FCNDV6P870EA6S7TK1DSYDG0
            type: string
      responses:
        '200':
          content:
            application/json:
              example:
                workflow_run:
                  cancelled_at: '2021-08-17T13:28:57.801578Z'
                  created_at: '2021-08-17T13:28:57.801578Z'
                  enqueued_at: '2021-08-17T13:28:57.801578Z'
                  error: Something went wrong and our engineers have been notified.
                  id: 01FCNDV6P870EA6S7TK1DSYDG0
                  incident_id: 01FCNDV6P870EA6S7TK1DSYDG0
                  incident_reference: INC-123
                  progress:
                    - completed_at: '2021-08-17T13:28:57.801578Z'
                      error: >-
                        Something went wrong and our engineers have been
                        notified.
                      incident_id: 01FCNDV6P870EA6S7TK1DSYDG0
                      incident_reference: INC-123
                      status: complete
                      step: slack.post_message
                      webhook_delivery:
                        duration_ms: 412
                        endpoint: https://example.com/hooks/incident
                        method: POST
                        outcome: non_2xx
                        request:
                          body: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
                          body_truncated: false
                          headers:
                            Content-Type: application/json
                        response:
                          body: '{"error":"unprocessable"}'
                          body_truncated: false
                          headers:
                            Content-Type: application/json
                        status_code: 500
                      webhook_delivery_state: expired
                  scheduled_at: '2021-08-17T13:28:57.801578Z'
                  updated_at: '2021-08-17T13:28:57.801578Z'
                  workflow_id: 01FCNDV6P870EA6S7TK1DSYDG0
                  workflow_name: Announce incident updates
                  workflow_version_id: 01FCNDV6P870EA6S7TK1DSYDG0
                  workflow_version_number: 3
              schema:
                $ref: '#/components/schemas/WorkflowRunsShowResultV2'
          description: OK response.
components:
  schemas:
    WorkflowRunsShowResultV2:
      example:
        workflow_run:
          cancelled_at: '2021-08-17T13:28:57.801578Z'
          created_at: '2021-08-17T13:28:57.801578Z'
          enqueued_at: '2021-08-17T13:28:57.801578Z'
          error: Something went wrong and our engineers have been notified.
          id: 01FCNDV6P870EA6S7TK1DSYDG0
          incident_id: 01FCNDV6P870EA6S7TK1DSYDG0
          incident_reference: INC-123
          progress:
            - completed_at: '2021-08-17T13:28:57.801578Z'
              error: Something went wrong and our engineers have been notified.
              incident_id: 01FCNDV6P870EA6S7TK1DSYDG0
              incident_reference: INC-123
              status: complete
              step: slack.post_message
              webhook_delivery:
                duration_ms: 412
                endpoint: https://example.com/hooks/incident
                method: POST
                outcome: non_2xx
                request:
                  body: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
                  body_truncated: false
                  headers:
                    Content-Type: application/json
                response:
                  body: '{"error":"unprocessable"}'
                  body_truncated: false
                  headers:
                    Content-Type: application/json
                status_code: 500
              webhook_delivery_state: expired
          scheduled_at: '2021-08-17T13:28:57.801578Z'
          updated_at: '2021-08-17T13:28:57.801578Z'
          workflow_id: 01FCNDV6P870EA6S7TK1DSYDG0
          workflow_name: Announce incident updates
          workflow_version_id: 01FCNDV6P870EA6S7TK1DSYDG0
          workflow_version_number: 3
      properties:
        workflow_run:
          $ref: '#/components/schemas/WorkflowRunV2'
      required:
        - workflow_run
      type: object
    WorkflowRunV2:
      properties:
        cancelled_at:
          description: If the run was cancelled, this is when
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        created_at:
          description: When the resource was created
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        enqueued_at:
          description: When the run was enqueued for execution
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        error:
          description: Error produced by the workflow, if it failed
          example: Something went wrong and our engineers have been notified.
          type: string
        id:
          description: Unique identifier for the workflow run
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          type: string
        incident_id:
          description: >-
            If this run was against a specific incident, this is the ID of that
            incident
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          type: string
        incident_reference:
          description: >-
            If this run was against a specific incident, this is the reference
            of that incident
          example: INC-123
          type: string
        progress:
          description: Status of each step as it is worked
          example:
            - completed_at: '2021-08-17T13:28:57.801578Z'
              error: Something went wrong and our engineers have been notified.
              incident_id: 01FCNDV6P870EA6S7TK1DSYDG0
              incident_reference: INC-123
              status: complete
              step: slack.post_message
              webhook_delivery:
                duration_ms: 412
                endpoint: https://example.com/hooks/incident
                method: POST
                outcome: non_2xx
                request:
                  body: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
                  body_truncated: false
                  headers:
                    Content-Type: application/json
                response:
                  body: '{"error":"unprocessable"}'
                  body_truncated: false
                  headers:
                    Content-Type: application/json
                status_code: 500
              webhook_delivery_state: expired
          items:
            $ref: '#/components/schemas/StepProgressV2'
          type: array
        scheduled_at:
          description: When the run was scheduled for
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        updated_at:
          description: When the resource was last updated
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        workflow_id:
          description: Unique identifier for the underlying workflow
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          type: string
        workflow_name:
          description: Name of the underlying workflow
          example: Announce incident updates
          type: string
        workflow_version_id:
          description: Unique identifier of the workflow version
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          type: string
        workflow_version_number:
          description: Monotonically incrementing version number for the version that ran
          example: 3
          format: int64
          type: integer
      required:
        - id
        - workflow_id
        - workflow_version_id
        - workflow_version_number
        - progress
        - scheduled_at
        - created_at
        - updated_at
      type: object
    StepProgressV2:
      example:
        completed_at: '2021-08-17T13:28:57.801578Z'
        error: Something went wrong and our engineers have been notified.
        incident_id: 01FCNDV6P870EA6S7TK1DSYDG0
        incident_reference: INC-123
        status: complete
        step: slack.post_message
        webhook_delivery:
          duration_ms: 412
          endpoint: https://example.com/hooks/incident
          method: POST
          outcome: non_2xx
          request:
            body: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
            body_truncated: false
            headers:
              Content-Type: application/json
          response:
            body: '{"error":"unprocessable"}'
            body_truncated: false
            headers:
              Content-Type: application/json
          status_code: 500
        webhook_delivery_state: expired
      properties:
        completed_at:
          description: Status of the step
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        error:
          description: The cause of an errored step
          example: Something went wrong and our engineers have been notified.
          type: string
        incident_id:
          description: >-
            If this step ran for a specific incident (e.g. in a loop), the
            incident ID
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          type: string
        incident_reference:
          description: >-
            If this step ran for a specific incident (e.g. in a loop), the
            incident reference
          example: INC-123
          type: string
        status:
          description: Status of the step
          enum:
            - complete
            - pending
            - error
          example: complete
          type: string
        step:
          description: Name of the step
          example: slack.post_message
          type: string
        webhook_delivery:
          $ref: '#/components/schemas/WebhookDeliveryV2'
        webhook_delivery_state:
          description: >-
            Whether this step's delivery can be shown, for a webhook.send step.
            Absent for all other step types
          enum:
            - available
            - expired
            - unavailable
          example: expired
          type: string
      required:
        - step
        - status
      type: object
    WebhookDeliveryV2:
      example:
        duration_ms: 412
        endpoint: https://example.com/hooks/incident
        method: POST
        outcome: non_2xx
        request:
          body: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
          body_truncated: false
          headers:
            Content-Type: application/json
        response:
          body: '{"error":"unprocessable"}'
          body_truncated: false
          headers:
            Content-Type: application/json
        status_code: 500
      properties:
        duration_ms:
          description: Time taken by the request, in milliseconds
          example: 412
          format: int64
          type: integer
        endpoint:
          description: >-
            The interpolated URL the request was sent to. Redirects are
            followed, so this is the URL requested rather than the URL that
            ultimately served it
          example: https://example.com/hooks/incident
          type: string
        method:
          description: HTTP method used for the request
          example: POST
          type: string
        outcome:
          description: >-
            The result of the delivery attempt. Only success and non_2xx have a
            response
          enum:
            - success
            - non_2xx
            - timeout
            - unreachable
            - network_error
            - tls_error
          example: non_2xx
          type: string
        request:
          $ref: '#/components/schemas/WebhookDeliveryRequestV2'
        response:
          $ref: '#/components/schemas/WebhookDeliveryResponseV2'
        status_code:
          description: >-
            HTTP status code returned by the endpoint. Absent when no response
            was received
          example: 500
          format: int64
          type: integer
      required:
        - outcome
        - method
        - endpoint
        - request
      type: object
    WebhookDeliveryRequestV2:
      example:
        body: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
        body_truncated: false
        headers:
          Content-Type: application/json
      properties:
        body:
          description: The interpolated request body
          example: '{"incident_id":"01FCNDV6P870EA6S7TK1DSYDG0"}'
          type: string
        body_truncated:
          description: >-
            Whether the body was truncated, in which case it may not be valid
            JSON
          example: false
          type: boolean
        headers:
          additionalProperties:
            example: abc123
            type: string
          description: >-
            Headers sent with the request, including those added automatically.
            Values interpolated from a secret are replaced with [secret], and
            the signature header is always redacted
          example:
            Content-Type: application/json
          type: object
      required:
        - headers
        - body_truncated
      type: object
    WebhookDeliveryResponseV2:
      example:
        body: '{"error":"unprocessable"}'
        body_truncated: false
        headers:
          Content-Type: application/json
      properties:
        body:
          description: The response body returned by the endpoint
          example: '{"error":"unprocessable"}'
          type: string
        body_truncated:
          description: >-
            Whether the body was truncated, in which case it may not be valid
            JSON
          example: false
          type: boolean
        headers:
          additionalProperties:
            example: abc123
            type: string
          description: >-
            Headers returned by the endpoint, excluding any whose name resembles
            a credential
          example:
            Content-Type: application/json
          type: object
      required:
        - headers
        - body_truncated
      type: object
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: API key from your incident.io dashboard (Settings → API keys)

````