> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Show

> Get a single schedule override.

Overrides that have been deleted are not returned.

An override's ID is not stable across edits: updating an override that overlaps its
neighbours replaces them with new overrides, so an ID you are holding can stop
resolving. List the schedule's overrides again to pick up the replacements.

🔑 Requires the `schedules.view` scope.


## OpenAPI

````yaml /openapi/tags/schedule-overrides-v2.json get /v2/schedule_overrides/{id}
openapi: 3.0.3
info:
  description: "This is the API reference for incident.io.\n\nIt documents available API endpoints, provides examples of how to use it, and\ninstructions around things like authentication and error handling.\n\nThe API is hosted at:\n\n- https://api.incident.io/\n\nAnd you will need to create an API key via your [incident.io\ndashboard](https://app.incident.io/settings/api-keys) to make requests.\n\n# Making requests\n\nHere are the key concepts required to make requests to the incident.io API.\n\n## Authentication\n\nFor all requests made to the incident.io API, you'll need an API key.\n\nTo create an API key, head to the incident dashboard and visit [API\nkeys](https://app.incident.io/settings/api-keys). When you create the key, you'll be able to choose what actions it\ncan take for your account: choose carefully, as those roles can only be set\nwhen you first create the key. We'll only show you the token once, so make sure\nyou store it somewhere safe.\n\nAPI keys are global to your incident.io account, and can be managed by anyone\nwho has the right permissions. We display the user that created the API key,\nand the API key will remain valid if that user becomes deactivated.\n\nOnce you have the key, you should make requests to the API that set the\n`Authorization` request header using a \"Bearer\" authentication scheme:\n\n```\nAuthorization: Bearer <YOUR_API_KEY>\n```\n\n## Rate Limits\n\nThe incident.io API enforces rate limits to ensure consistent performance for all users.\n\nThe default rate limit is 1200 requests/minute per API key. This limit applies to most endpoints across the API.\n\nLimits are token buckets that refill continuously rather than resetting on a fixed window boundary. The default\nbucket holds 1200 requests and refills at 20 per second, so you can burst up to the full bucket and then sustain\n20 requests/second indefinitely. There is no boundary at which your quota resets to full in one step.\n\nSome endpoints have lower rate limits, particularly those that interact with external third-party systems that impose\ntheir own limitations. These specific limits vary by endpoint.\n\n### Rate limit headers\n\nResponses to requests authenticated with an API key carry your current allowance, so you can pace yourself rather\nthan waiting to be throttled:\n\n```\nX-RateLimit-Limit: 60, 1200;window=60, 60;window=60\nX-RateLimit-Remaining: 59\nX-RateLimit-Used: 1\nX-RateLimit-Reset: 1785173199\n```\n\n| Header | Meaning |\n| --- | --- |\n| `X-RateLimit-Limit` | The quota that binds this request, followed by every limit that applied and the window it applies over |\n| `X-RateLimit-Remaining` | Requests you can make right now against the binding limit |\n| `X-RateLimit-Used` | Requests you have spent against it |\n| `X-RateLimit-Reset` | Unix timestamp (seconds) at which that limit will be back to full |\n\nMore than one limit can apply to a request: your API key's overall limit, and for some endpoints a lower limit of\ntheir own. `X-RateLimit-Limit` lists all of them, each with its window, so `1200;window=60` means 1200 requests per\nminute. Because our limits refill continuously rather than resetting on a boundary, that window is what tells you\nthe rate you can sustain: 1200 per 60 seconds is 20 requests/second indefinitely.\n\n`Remaining`, `Used` and `Reset` describe whichever limit has the least allowance left, since that is the one you\nwill hit first.\n\n`X-RateLimit-Remaining` may lag by a small number of requests under high concurrency, and can move by more than the\nrequests you made, because limits scoped to your whole organisation are shared with your other API keys.\n\nHeaders are omitted rather than guessed if we cannot determine your allowance for a request.\n\n### Exceeding a rate limit\n\nWhen you exceed a rate limit the API responds with `429 Too Many Requests` and a `Retry-After` header giving the\nnumber of seconds to wait:\n\n```\nX-RateLimit-Limit: 1200, 1200;window=60\nX-RateLimit-Remaining: 0\nX-RateLimit-Used: 1200\nX-RateLimit-Reset: 1785173199\nRetry-After: 1\n```\n\nPrefer `Retry-After` over `X-RateLimit-Reset` when deciding how long to back off. `Retry-After` is when a single\nrequest will succeed; `X-RateLimit-Reset` is the later point at which your whole allowance has returned. It is a\nduration rather than a timestamp, so it does not depend on your clock agreeing with ours.\n\nThe 429 also carries a JSON body with the same information:\n\n```json\n{\n    \"type\": \"too_many_requests\",\n    \"status\": 429,\n    \"request_id\": \"b839a403-7704-41c1-bf6a-39a2d68caefa\",\n    \"rate_limit\": {\n        \"name\": \"api_key_name\",\n        \"limit\": 1200,\n        \"remaining\": 0,\n        \"retry_after\": \"2025-04-17T11:17:18Z\"\n    },\n    \"errors\": [\n        {\n            \"code\": \"too_many_requests\",\n            \"message\": \"Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.\"\n        }\n    ]\n}\n```\n\nThe response includes:\n* The name of the API key (`name`)\n* The bucket limit (`limit`)\n* The number of requests remaining (`remaining`)\n* When you can retry requests (`retry_after`), as an RFC3339 timestamp\n\n## Errors\n\nWe use standard HTTP response codes to indicate the status or failure of API\nrequests.\n\nThe API response body will be JSON, and contain more detailed information on the\nnature of the error.\n\nAn example error when a request is made without an API key:\n\n```json\n{\n  \"type\": \"authentication_error\",\n  \"status\": 401,\n  \"request_id\": \"8e3cc412-b49d-4957-9073-2c19d2c61804\",\n  \"errors\": [\n    {\n      \"code\": \"missing_authorization_material\",\n      \"message\": \"No authorization material provided in request\"\n    }\n  ]\n}\n```\n\nNote that the error:\n\n- Contains the HTTP status (`401`)\n- References the type of error (`authentication_error`)\n- Includes a `request_id` that can be provided to incident.io support to help\n\tdebug questions with your API request\n- Provides a list of individual errors, which go into detail about why the error\n\toccurred\n\nThe most common error will be a 422 Validation Error, which is returned when the\nrequest was rejected due to failing validations.\n\nThese errors look like this:\n\n```json\n{\n  \"type\": \"validation_error\",\n  \"status\": 422,\n  \"request_id\": \"631766c4-4afd-4803-997c-cd700928fa4b\",\n  \"errors\": [\n    {\n      \"code\": \"is_required\",\n      \"message\": \"A severity is required to open an incident\",\n      \"source\": {\n        \"field\": \"severity_id\"\n      }\n    }\n  ]\n}\n```\n\nThis error is caused by not providing a severity identifier, which should be at\nthe `severity_id` field of the request payload. Errors like these can be mapped to\nforms, should you be integrating with the API from a user-interface.\n\n## Compatibility\n\nWe won't make breaking changes to existing API services or endpoints, but will\nexpect integrators to upgrade themselves to the latest API endpoints within 3\nmonths of us deprecating the old service.\n\nWe will make changes that are considered backwards compatible, which include:\n\n- Adding new API endpoints and services\n- Adding new properties to responses from existing API endpoints\n- Reordering properties returned from existing API endpoints\n- Adding optional request parameters to existing API endpoints\n- Altering the format or length of IDs\n- Adding new values to enums\n\nIt is important that clients are robust to these changes, to ensure reliable\nintegrations.\n\nAs an example, if you are generating a client using an openapi-generator, ensure\nthe generated client is configured to support unknown enum values, often\nconfigured via the `enumUnknownDefaultCase` parameter.\n\nWhen breaking changes are unavoidable, we'll create a new service version on a\nseparate path, and run them in parallel.\n\nFor example:\n\n- https://api.incident.io/v1/incidents\n- https://api.incident.io/v2/incidents\n\nFor any questions, email support@incident.io.\n"
  title: incident.io
  version: 1.0.0
servers:
  - url: https://api.incident.io
security:
  - BearerAuth: []
tags:
  - description: >
      View and manage schedules.

      Manage your full schedule of on-call rotations, including the users and
      rotation configuration.
    name: Schedule Overrides V2
paths:
  /v2/schedule_overrides/{id}:
    get:
      tags:
        - Schedule Overrides V2
      summary: Show
      description: >-
        Get a single schedule override.


        Overrides that have been deleted are not returned.


        An override's ID is not stable across edits: updating an override that
        overlaps its

        neighbours replaces them with new overrides, so an ID you are holding
        can stop

        resolving. List the schedule's overrides again to pick up the
        replacements.
      operationId: Schedules V2_ShowOverride
      parameters:
        - description: The override ID to get
          example: 01FDAG4SAP5TYPT98WGR2N7W91
          in: path
          name: id
          required: true
          schema:
            description: The override ID to get
            example: 01FDAG4SAP5TYPT98WGR2N7W91
            type: string
      responses:
        '200':
          content:
            application/json:
              example:
                override:
                  created_at: '2021-08-17T13:28:57.801578Z'
                  end_at: '2021-08-17T13:28:57.801578Z'
                  id: 01G0J1EXE7AXZ2C93K61WBPYEH
                  layer_id: 01G0J1EXE7AXZ2C93K61WBPYEH
                  rotation_id: 01G0J1EXE7AXZ2C93K61WBPYEH
                  schedule_id: 01G0J1EXE7AXZ2C93K61WBPYEH
                  start_at: '2021-08-17T13:28:57.801578Z'
                  updated_at: '2021-08-17T13:28:57.801578Z'
                  user:
                    email: lisa@incident.io
                    id: 01FCNDV6P870EA6S7TK1DSYDG0
                    name: Lisa Karlin Curtis
                    role: owner
                    slack_user_id: U02AYNF2XJM
              schema:
                $ref: '#/components/schemas/SchedulesShowOverrideResultV2'
          description: OK response.
        '400':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            invalid_request_error: There was a problem with the request, like a
            missing header or querying a resource that doesn't exist.
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: 'authentication_error: Authentication failed.'
        '403':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            resource_forbidden: Access to this resource is forbidden for the
            authenticated user.
        '404':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: 'not_found: The referenced resource could not be found.'
        '405':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            method_not_allowed: The endpoint does not support this operation for
            the specified resource.
        '406':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            not_acceptable: Requested a media type this endpoint does not
            support.
        '408':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: |-
            request_timeout: The request took too long to process.

            client_timeout: The request was cancelled by the client.
        '409':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            conflict: Request conflicted with current state of the resource,
            likely a concurrent update.
        '412':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: 'precondition_failed: A required condition hasn''t been met.'
        '413':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: 'payload_too_large: The request payload is too large.'
        '422':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            validation_error: A required field was not provided, or the provided
            data was invalid.
        '429':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: >-
            too_many_requests: Too many requests hit the API too quickly. We
            recommend an exponential backoff of your requests.


            rate_limit_reached: The rate limit associated with this resource or
            API key has been exceeded. Try again later.
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
          description: 'api_error: Something went wrong and has been reported internally.'
components:
  schemas:
    SchedulesShowOverrideResultV2:
      example:
        override:
          created_at: '2021-08-17T13:28:57.801578Z'
          end_at: '2021-08-17T13:28:57.801578Z'
          id: 01G0J1EXE7AXZ2C93K61WBPYEH
          layer_id: 01G0J1EXE7AXZ2C93K61WBPYEH
          rotation_id: 01G0J1EXE7AXZ2C93K61WBPYEH
          schedule_id: 01G0J1EXE7AXZ2C93K61WBPYEH
          start_at: '2021-08-17T13:28:57.801578Z'
          updated_at: '2021-08-17T13:28:57.801578Z'
          user:
            email: lisa@incident.io
            id: 01FCNDV6P870EA6S7TK1DSYDG0
            name: Lisa Karlin Curtis
            role: owner
            slack_user_id: U02AYNF2XJM
      properties:
        override:
          $ref: '#/components/schemas/ScheduleOverrideV2'
      required:
        - override
      type: object
    ErrorResponse:
      example:
        debug:
          message: 'Something broke: and something else: and something else'
          stacktrace:
            - thing.go:123
        errors:
          - code: trial_expired
            message: Default incident call link must be a valid URL
            metadata:
              abc123: abc123
            source:
              field: default_call_url
              pointer: /settings/default_call_url
        rate_limit:
          limit: 100
          name: client_ip
          remaining: 98
          retry_after: '2020-01-01T00:00:00Z'
        request_id: 2T1p0e3j
        status: 408
        type: invalid_request_error
      properties:
        debug:
          $ref: '#/components/schemas/ErrorDebug'
        errors:
          description: List of errors that caused this request to fail
          example:
            - code: trial_expired
              message: Default incident call link must be a valid URL
              metadata:
                abc123: abc123
              source:
                field: default_call_url
                pointer: /settings/default_call_url
          items:
            $ref: '#/components/schemas/ErrorSingle'
          type: array
        rate_limit:
          $ref: '#/components/schemas/ErrorRateLimit'
        request_id:
          description: Unique identifier of the request
          example: 2T1p0e3j
          type: string
        status:
          description: HTTP status of the response
          example: 408
          format: int64
          type: integer
        type:
          description: Machine-readable identifier for the general category of error
          enum:
            - invalid_request_error
            - authentication_error
            - resource_forbidden
            - not_found
            - not_acceptable
            - method_not_allowed
            - request_timeout
            - conflict
            - precondition_failed
            - payload_too_large
            - validation_error
            - too_many_requests
            - api_error
            - rate_limit_reached
            - client_timeout
          example: invalid_request_error
          type: string
      required:
        - type
        - status
        - request_id
        - errors
      type: object
    ScheduleOverrideV2:
      properties:
        created_at:
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        end_at:
          description: End of the override
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        id:
          description: Unique internal ID of the schedule override
          example: 01G0J1EXE7AXZ2C93K61WBPYEH
          type: string
        layer_id:
          description: >-
            The layer on the rotation on the schedule that this override applies
            to
          example: 01G0J1EXE7AXZ2C93K61WBPYEH
          type: string
        rotation_id:
          description: The rotation on the schedule that this override applies to
          example: 01G0J1EXE7AXZ2C93K61WBPYEH
          type: string
        schedule_id:
          description: The schedule that this override applies to
          example: 01G0J1EXE7AXZ2C93K61WBPYEH
          type: string
        start_at:
          description: Start of the override
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        updated_at:
          example: '2021-08-17T13:28:57.801578Z'
          format: date-time
          type: string
        user:
          $ref: '#/components/schemas/UserV2'
      required:
        - id
        - schedule_id
        - rotation_id
        - layer_id
        - start_at
        - end_at
        - created_at
        - updated_at
      type: object
    ErrorDebug:
      example:
        message: 'Something broke: and something else: and something else'
        stacktrace:
          - thing.go:123
      properties:
        message:
          description: Original internal error message
          example: 'Something broke: and something else: and something else'
          type: string
        stacktrace:
          description: Stacktrace of the error, if applicable
          example:
            - thing.go:123
          items:
            example: thing.go:123
            type: string
          type: array
      required:
        - message
        - stacktrace
      type: object
    ErrorSingle:
      example:
        code: trial_expired
        message: Default incident call link must be a valid URL
        metadata:
          abc123: abc123
        source:
          field: default_call_url
          pointer: /settings/default_call_url
      properties:
        code:
          description: Machine-readable identifier for this specific error
          example: trial_expired
          type: string
        message:
          description: Human readable description of the error
          example: Default incident call link must be a valid URL
          type: string
        metadata:
          additionalProperties:
            example: abc123
            type: string
          description: Additional metadata about the error, keyed by a string identifier
          example:
            abc123: abc123
          type: object
        source:
          $ref: '#/components/schemas/ErrorSource'
      required:
        - code
        - message
      type: object
    ErrorRateLimit:
      example:
        limit: 100
        name: client_ip
        remaining: 98
        retry_after: '2020-01-01T00:00:00Z'
      properties:
        limit:
          description: >-
            The maximum number of requests that the consumer is permitted to
            make per minute
          example: 100
          format: int64
          type: integer
        name:
          description: Which rate limit was exceeded
          example: client_ip
          type: string
        remaining:
          description: The number of requests remaining in the current rate limit window
          example: 98
          format: int64
          type: integer
        retry_after:
          description: >-
            When the client can retry, as an RFC3339 timestamp in UTC. Prefer
            the Retry-After response header, which carries the same instant as a
            number of seconds
          example: '2020-01-01T00:00:00Z'
          type: string
      required:
        - name
        - limit
        - remaining
        - retry_after
      type: object
    UserV2:
      example:
        email: lisa@incident.io
        id: 01FCNDV6P870EA6S7TK1DSYDG0
        name: Lisa Karlin Curtis
        role: owner
        slack_user_id: U02AYNF2XJM
      properties:
        email:
          description: Email address of the user.
          example: lisa@incident.io
          type: string
        id:
          description: Unique identifier of the user
          example: 01FCNDV6P870EA6S7TK1DSYDG0
          type: string
        name:
          description: Name of the user
          example: Lisa Karlin Curtis
          type: string
        role:
          description: >-
            DEPRECATED: Role of the user as of March 9th 2023, this value is no
            longer updated.
          enum:
            - viewer
            - responder
            - administrator
            - owner
            - unset
          example: owner
          type: string
        slack_user_id:
          description: Slack ID of the user
          example: U02AYNF2XJM
          type: string
      required:
        - role
        - id
        - name
      type: object
    ErrorSource:
      example:
        field: default_call_url
        pointer: /settings/default_call_url
      properties:
        field:
          description: Field name that is the source of the error
          example: default_call_url
          type: string
        pointer:
          description: JSON pointer to the request field that is the source of the error
          example: /settings/default_call_url
          type: string
      required:
        - field
        - pointer
      type: object
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: API key from your incident.io dashboard (Settings → API keys)

````