> ## Documentation Index > Fetch the complete documentation index at: https://docs.incident.io/llms.txt > Use this file to discover all available pages before exploring further. # List > List all incident updates for an organisation, or for a specific incident. ## OpenAPI ````yaml /openapi/tags/incident-updates-v2.json get /v2/incident_updates openapi: 3.0.3 info: description: "This is the API reference for incident.io.\n\nIt documents available API endpoints, provides examples of how to use it, and\ninstructions around things like authentication and error handling.\n\nThe API is hosted at:\n\n- https://api.incident.io/\n\nAnd you will need to create an API key via your [incident.io\ndashboard](https://app.incident.io/settings/api-keys) to make requests.\n\n# Making requests\n\nHere are the key concepts required to make requests to the incident.io API.\n\n## Authentication\n\nFor all requests made to the incident.io API, you'll need an API key.\n\nTo create an API key, head to the incident dashboard and visit [API\nkeys](https://app.incident.io/settings/api-keys). When you create the key, you'll be able to choose what actions it\ncan take for your account: choose carefully, as those roles can only be set\nwhen you first create the key. We'll only show you the token once, so make sure\nyou store it somewhere safe.\n\nAPI keys are global to your incident.io account, and can be managed by anyone\nwho has the right permissions. We display the user that created the API key,\nand the API key will remain valid if that user becomes deactivated.\n\nOnce you have the key, you should make requests to the API that set the\n`Authorization` request header using a \"Bearer\" authentication scheme:\n\n```\nAuthorization: Bearer \n```\n\n## Rate Limits\n\nThe incident.io API enforces rate limits to ensure consistent performance for all users.\n\nThe default rate limit is 1200 requests/minute per API key. This limit applies to most endpoints across the API.\n\nSome endpoints have lower rate limits, particularly those that interact with external third-party systems that impose\ntheir own limitations. These specific limits vary by endpoint, and we recommend relying on the rate-limit error\nresponses to understand usage patterns and implement appropriate retry strategies.\n\nWhen you exceed a rate limit, the API will respond with a `429 Too Many Requests` status code, along with a JSON\nresponse that includes information about the limit and when you can retry:\n\n```json\n{\n \"type\": \"too_many_requests\",\n \"status\": 429,\n \"request_id\": \"b839a403-7704-41c1-bf6a-39a2d68caefa\",\n \"rate_limit\": {\n \"name\": \"api_key_name\",\n \"limit\": 1200,\n \"remaining\": 0,\n \"retry_after\": \"Thu, 17 Apr 2025 11:17:18 UTC\"\n },\n \"errors\": [\n {\n \"code\": \"too_many_requests\",\n \"message\": \"Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.\"\n }\n ]\n}\n```\n\nThe response includes:\n* The name of the API key (`name`)\n* The bucket limit (`limit`)\n* The number of requests remaining (`remaining`)\n* When you can retry requests (`retry_after`)\n\n## Errors\n\nWe use standard HTTP response codes to indicate the status or failure of API\nrequests.\n\nThe API response body will be JSON, and contain more detailed information on the\nnature of the error.\n\nAn example error when a request is made without an API key:\n\n```json\n{\n \"type\": \"authentication_error\",\n \"status\": 401,\n \"request_id\": \"8e3cc412-b49d-4957-9073-2c19d2c61804\",\n \"errors\": [\n {\n \"code\": \"missing_authorization_material\",\n \"message\": \"No authorization material provided in request\"\n }\n ]\n}\n```\n\nNote that the error:\n\n- Contains the HTTP status (`401`)\n- References the type of error (`authentication_error`)\n- Includes a `request_id` that can be provided to incident.io support to help\n\tdebug questions with your API request\n- Provides a list of individual errors, which go into detail about why the error\n\toccurred\n\nThe most common error will be a 422 Validation Error, which is returned when the\nrequest was rejected due to failing validations.\n\nThese errors look like this:\n\n```json\n{\n \"type\": \"validation_error\",\n \"status\": 422,\n \"request_id\": \"631766c4-4afd-4803-997c-cd700928fa4b\",\n \"errors\": [\n {\n \"code\": \"is_required\",\n \"message\": \"A severity is required to open an incident\",\n \"source\": {\n \"field\": \"severity_id\"\n }\n }\n ]\n}\n```\n\nThis error is caused by not providing a severity identifier, which should be at\nthe `severity_id` field of the request payload. Errors like these can be mapped to\nforms, should you be integrating with the API from a user-interface.\n\n## Compatibility\n\nWe won't make breaking changes to existing API services or endpoints, but will\nexpect integrators to upgrade themselves to the latest API endpoints within 3\nmonths of us deprecating the old service.\n\nWe will make changes that are considered backwards compatible, which include:\n\n- Adding new API endpoints and services\n- Adding new properties to responses from existing API endpoints\n- Reordering properties returned from existing API endpoints\n- Adding optional request parameters to existing API endpoints\n- Altering the format or length of IDs\n- Adding new values to enums\n\nIt is important that clients are robust to these changes, to ensure reliable\nintegrations.\n\nAs an example, if you are generating a client using an openapi-generator, ensure\nthe generated client is configured to support unknown enum values, often\nconfigured via the `enumUnknownDefaultCase` parameter.\n\nWhen breaking changes are unavoidable, we'll create a new service version on a\nseparate path, and run them in parallel.\n\nFor example:\n\n- https://api.incident.io/v1/incidents\n- https://api.incident.io/v2/incidents\n\nFor any questions, email support@incident.io.\n" title: incident.io version: 1.0.0 servers: - url: https://api.incident.io security: - BearerAuth: [] tags: - description: > List incident updates. Incident Updates allows you to see all the updates that have been shared against a particular incident. This will include any time that the Severity or Status of an incident changed, alongside any additional updates that were provided. name: Incident Updates V2 paths: /v2/incident_updates: get: tags: - Incident Updates V2 summary: List description: >- List all incident updates for an organisation, or for a specific incident. operationId: Incident Updates V2_List parameters: - allowEmptyValue: true description: Incident whose updates you want to list example: 01G0J1EXE7AXZ2C93K61WBPYEH in: query name: incident_id schema: description: Incident whose updates you want to list example: 01G0J1EXE7AXZ2C93K61WBPYEH type: string - allowEmptyValue: true description: Integer number of records to return example: 25 in: query name: page_size schema: default: 25 description: Integer number of records to return example: 25 format: int64 maximum: 250 type: integer - allowEmptyValue: true description: >- An record's ID. This endpoint will return a list of records after this ID in relation to the API response order. example: 01FDAG4SAP5TYPT98WGR2N7W91 in: query name: after schema: description: >- An record's ID. This endpoint will return a list of records after this ID in relation to the API response order. example: 01FDAG4SAP5TYPT98WGR2N7W91 type: string responses: '200': content: application/json: example: incident_updates: - created_at: '2021-08-17T13:28:57.801578Z' id: 01FCNDV6P870EA6S7TK1DSYDG0 incident_id: 01FCNDV6P870EA6S7TK1DSYDG0 merged_into_incident_id: 01FCNDV6P870EA6S7TK1DSYDG0 message: >- We're working on a fix, hoping to ship in the next 30 minutes new_incident_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow pagination_meta: after: 01FCNDV6P870EA6S7TK1DSYDG0 page_size: 25 schema: $ref: '#/components/schemas/IncidentUpdatesListResultV2' description: OK response. components: schemas: IncidentUpdatesListResultV2: example: incident_updates: - created_at: '2021-08-17T13:28:57.801578Z' id: 01FCNDV6P870EA6S7TK1DSYDG0 incident_id: 01FCNDV6P870EA6S7TK1DSYDG0 merged_into_incident_id: 01FCNDV6P870EA6S7TK1DSYDG0 message: We're working on a fix, hoping to ship in the next 30 minutes new_incident_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow pagination_meta: after: 01FCNDV6P870EA6S7TK1DSYDG0 page_size: 25 properties: incident_updates: example: - created_at: '2021-08-17T13:28:57.801578Z' id: 01FCNDV6P870EA6S7TK1DSYDG0 incident_id: 01FCNDV6P870EA6S7TK1DSYDG0 merged_into_incident_id: 01FCNDV6P870EA6S7TK1DSYDG0 message: We're working on a fix, hoping to ship in the next 30 minutes new_incident_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow items: $ref: '#/components/schemas/IncidentUpdateV2' type: array pagination_meta: $ref: '#/components/schemas/PaginationMetaResultV2' required: - incident_updates type: object IncidentUpdateV2: properties: created_at: description: When the update was created example: '2021-08-17T13:28:57.801578Z' format: date-time type: string id: description: Unique identifier for this incident update example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string incident_id: description: The incident this update relates to example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string merged_into_incident_id: description: >- The ID of the incident this incident was merged into, if the to state of this update is 'merged'. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string message: description: Message that explains the context behind the update example: We're working on a fix, hoping to ship in the next 30 minutes type: string new_incident_status: $ref: '#/components/schemas/IncidentStatusV2' new_severity: $ref: '#/components/schemas/SeverityV2' updater: $ref: '#/components/schemas/ActorV2' required: - id - incident_id - new_incident_status - updater - created_at type: object PaginationMetaResultV2: example: after: 01FCNDV6P870EA6S7TK1DSYDG0 page_size: 25 properties: after: description: If provided, pass this as the 'after' param to load the next page example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string page_size: default: 25 description: What was the maximum number of results requested example: 25 format: int64 maximum: 250 type: integer required: - page_size type: object IncidentStatusV2: example: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' properties: category: description: >- What category of status it is. All statuses apart from live (renamed in the app to Active) and learning (renamed in the app to Post-incident) are managed by incident.io and cannot be configured enum: - triage - declined - merged - canceled - live - learning - closed - paused example: triage type: string created_at: example: '2021-08-17T13:28:57.801578Z' format: date-time type: string description: description: Rich text description of the incident status example: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. type: string id: description: Unique ID of this incident status example: 01FCNDV6P870EA6S7TK1DSYD5H type: string name: description: Unique name of this status example: Closed type: string rank: description: Order of this incident status example: 4 format: int64 type: integer updated_at: example: '2021-08-17T13:28:57.801578Z' format: date-time type: string required: - id - name - description - rank - category - created_at - updated_at type: object SeverityV2: example: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' properties: created_at: description: When the action was created example: '2021-08-17T13:28:57.801578Z' format: date-time type: string description: description: Description of the severity example: Issues with **low impact**. type: string id: description: Unique identifier of the severity example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Human readable name of the severity example: Minor maxLength: 50 type: string rank: description: Rank to help sort severities (lower numbers are less severe) example: 1 format: int64 type: integer updated_at: description: When the action was last updated example: '2021-08-17T13:28:57.801578Z' format: date-time type: string required: - id - name - description - rank - created_at - updated_at type: object ActorV2: example: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: alert: $ref: '#/components/schemas/AlertActorV2' api_key: $ref: '#/components/schemas/APIKeyActorV2' user: $ref: '#/components/schemas/UserV2' workflow: $ref: '#/components/schemas/WorkflowActorV2' type: object AlertActorV2: example: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' properties: id: description: The ID of this alert example: 01GW2G3V0S59R238FAHPDS1R66 type: string title: description: >- The title of the alert, parsed from the alert payload according to the alert source configuration example: '*errors.withMessage: PG::Error failed to connect' type: string required: - id - title type: object APIKeyActorV2: example: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key properties: id: description: Unique identifier for this API key example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: The name of the API key, for the user's reference example: My test API key type: string required: - id - name type: object UserV2: example: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM properties: email: description: Email address of the user. example: lisa@incident.io type: string id: description: Unique identifier of the user example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Name of the user example: Lisa Karlin Curtis type: string role: description: >- DEPRECATED: Role of the user as of March 9th 2023, this value is no longer updated. enum: - viewer - responder - administrator - owner - unset example: owner type: string slack_user_id: description: Slack ID of the user example: U02AYNF2XJM type: string required: - role - id - name type: object WorkflowActorV2: example: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: id: description: Unique identifier for the workflow example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Name provided by the user when creating the workflow example: My little workflow type: string required: - id - name type: object securitySchemes: BearerAuth: type: http scheme: bearer description: API key from your incident.io dashboard (Settings → API keys) ````