> ## Documentation Index > Fetch the complete documentation index at: https://docs.incident.io/llms.txt > Use this file to discover all available pages before exploring further. # List > List the activity log entries for an incident, oldest first. If the incident has streams, this returns their entries too, and incident_id on each entry tells you which stream it came from. Platform noise is left out: channel joins and leaves, chat messages and call transcript fragments are recorded internally but never returned here. ## OpenAPI ````yaml /openapi/tags/incident-activity-log-entries-v2.json get /v2/incident_activity_log_entries openapi: 3.0.3 info: description: "This is the API reference for incident.io.\n\nIt documents available API endpoints, provides examples of how to use it, and\ninstructions around things like authentication and error handling.\n\nThe API is hosted at:\n\n- https://api.incident.io/\n\nAnd you will need to create an API key via your [incident.io\ndashboard](https://app.incident.io/settings/api-keys) to make requests.\n\n# Making requests\n\nHere are the key concepts required to make requests to the incident.io API.\n\n## Authentication\n\nFor all requests made to the incident.io API, you'll need an API key.\n\nTo create an API key, head to the incident dashboard and visit [API\nkeys](https://app.incident.io/settings/api-keys). When you create the key, you'll be able to choose what actions it\ncan take for your account: choose carefully, as those roles can only be set\nwhen you first create the key. We'll only show you the token once, so make sure\nyou store it somewhere safe.\n\nAPI keys are global to your incident.io account, and can be managed by anyone\nwho has the right permissions. We display the user that created the API key,\nand the API key will remain valid if that user becomes deactivated.\n\nOnce you have the key, you should make requests to the API that set the\n`Authorization` request header using a \"Bearer\" authentication scheme:\n\n```\nAuthorization: Bearer \n```\n\n## Rate Limits\n\nThe incident.io API enforces rate limits to ensure consistent performance for all users.\n\nThe default rate limit is 1200 requests/minute per API key. This limit applies to most endpoints across the API.\n\nLimits are token buckets that refill continuously rather than resetting on a fixed window boundary. The default\nbucket holds 1200 requests and refills at 20 per second, so you can burst up to the full bucket and then sustain\n20 requests/second indefinitely. There is no boundary at which your quota resets to full in one step.\n\nSome endpoints have lower rate limits, particularly those that interact with external third-party systems that impose\ntheir own limitations. These specific limits vary by endpoint.\n\n### Rate limit headers\n\nResponses to requests authenticated with an API key carry your current allowance, so you can pace yourself rather\nthan waiting to be throttled:\n\n```\nX-RateLimit-Limit: 60, 1200;window=60, 60;window=60\nX-RateLimit-Remaining: 59\nX-RateLimit-Used: 1\nX-RateLimit-Reset: 1785173199\n```\n\n| Header | Meaning |\n| --- | --- |\n| `X-RateLimit-Limit` | The quota that binds this request, followed by every limit that applied and the window it applies over |\n| `X-RateLimit-Remaining` | Requests you can make right now against the binding limit |\n| `X-RateLimit-Used` | Requests you have spent against it |\n| `X-RateLimit-Reset` | Unix timestamp (seconds) at which that limit will be back to full |\n\nMore than one limit can apply to a request: your API key's overall limit, and for some endpoints a lower limit of\ntheir own. `X-RateLimit-Limit` lists all of them, each with its window, so `1200;window=60` means 1200 requests per\nminute. Because our limits refill continuously rather than resetting on a boundary, that window is what tells you\nthe rate you can sustain: 1200 per 60 seconds is 20 requests/second indefinitely.\n\n`Remaining`, `Used` and `Reset` describe whichever limit has the least allowance left, since that is the one you\nwill hit first.\n\n`X-RateLimit-Remaining` may lag by a small number of requests under high concurrency, and can move by more than the\nrequests you made, because limits scoped to your whole organisation are shared with your other API keys.\n\nHeaders are omitted rather than guessed if we cannot determine your allowance for a request.\n\n### Exceeding a rate limit\n\nWhen you exceed a rate limit the API responds with `429 Too Many Requests` and a `Retry-After` header giving the\nnumber of seconds to wait:\n\n```\nX-RateLimit-Limit: 1200, 1200;window=60\nX-RateLimit-Remaining: 0\nX-RateLimit-Used: 1200\nX-RateLimit-Reset: 1785173199\nRetry-After: 1\n```\n\nPrefer `Retry-After` over `X-RateLimit-Reset` when deciding how long to back off. `Retry-After` is when a single\nrequest will succeed; `X-RateLimit-Reset` is the later point at which your whole allowance has returned. It is a\nduration rather than a timestamp, so it does not depend on your clock agreeing with ours.\n\nThe 429 also carries a JSON body with the same information:\n\n```json\n{\n \"type\": \"too_many_requests\",\n \"status\": 429,\n \"request_id\": \"b839a403-7704-41c1-bf6a-39a2d68caefa\",\n \"rate_limit\": {\n \"name\": \"api_key_name\",\n \"limit\": 1200,\n \"remaining\": 0,\n \"retry_after\": \"2025-04-17T11:17:18Z\"\n },\n \"errors\": [\n {\n \"code\": \"too_many_requests\",\n \"message\": \"Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.\"\n }\n ]\n}\n```\n\nThe response includes:\n* The name of the API key (`name`)\n* The bucket limit (`limit`)\n* The number of requests remaining (`remaining`)\n* When you can retry requests (`retry_after`), as an RFC3339 timestamp\n\n## Errors\n\nWe use standard HTTP response codes to indicate the status or failure of API\nrequests.\n\nThe API response body will be JSON, and contain more detailed information on the\nnature of the error.\n\nAn example error when a request is made without an API key:\n\n```json\n{\n \"type\": \"authentication_error\",\n \"status\": 401,\n \"request_id\": \"8e3cc412-b49d-4957-9073-2c19d2c61804\",\n \"errors\": [\n {\n \"code\": \"missing_authorization_material\",\n \"message\": \"No authorization material provided in request\"\n }\n ]\n}\n```\n\nNote that the error:\n\n- Contains the HTTP status (`401`)\n- References the type of error (`authentication_error`)\n- Includes a `request_id` that can be provided to incident.io support to help\n\tdebug questions with your API request\n- Provides a list of individual errors, which go into detail about why the error\n\toccurred\n\nThe most common error will be a 422 Validation Error, which is returned when the\nrequest was rejected due to failing validations.\n\nThese errors look like this:\n\n```json\n{\n \"type\": \"validation_error\",\n \"status\": 422,\n \"request_id\": \"631766c4-4afd-4803-997c-cd700928fa4b\",\n \"errors\": [\n {\n \"code\": \"is_required\",\n \"message\": \"A severity is required to open an incident\",\n \"source\": {\n \"field\": \"severity_id\"\n }\n }\n ]\n}\n```\n\nThis error is caused by not providing a severity identifier, which should be at\nthe `severity_id` field of the request payload. Errors like these can be mapped to\nforms, should you be integrating with the API from a user-interface.\n\n## Compatibility\n\nWe won't make breaking changes to existing API services or endpoints, but will\nexpect integrators to upgrade themselves to the latest API endpoints within 3\nmonths of us deprecating the old service.\n\nWe will make changes that are considered backwards compatible, which include:\n\n- Adding new API endpoints and services\n- Adding new properties to responses from existing API endpoints\n- Reordering properties returned from existing API endpoints\n- Adding optional request parameters to existing API endpoints\n- Altering the format or length of IDs\n- Adding new values to enums\n\nIt is important that clients are robust to these changes, to ensure reliable\nintegrations.\n\nAs an example, if you are generating a client using an openapi-generator, ensure\nthe generated client is configured to support unknown enum values, often\nconfigured via the `enumUnknownDefaultCase` parameter.\n\nWhen breaking changes are unavoidable, we'll create a new service version on a\nseparate path, and run them in parallel.\n\nFor example:\n\n- https://api.incident.io/v1/incidents\n- https://api.incident.io/v2/incidents\n\nFor any questions, email support@incident.io.\n" title: incident.io version: 1.0.0 servers: - url: https://api.incident.io security: - BearerAuth: [] tags: - description: > Read everything that happened on an incident. The activity log is the full record: every status change, role handover, escalation, field edit and update, in the order they happened. Some of it gets promoted onto the incident's timeline, which also carries items written by hand that never appear here. Use this to pull an incident's history into your own systems - a retrospective, a report, an audit of how a response ran. name: Incident Activity Log Entries V2 paths: /v2/incident_activity_log_entries: get: tags: - Incident Activity Log Entries V2 summary: List description: > List the activity log entries for an incident, oldest first. If the incident has streams, this returns their entries too, and incident_id on each entry tells you which stream it came from. Platform noise is left out: channel joins and leaves, chat messages and call transcript fragments are recorded internally but never returned here. operationId: Incident Activity Log Entries V2_List parameters: - allowEmptyValue: true description: Incident whose activity you want to list example: 01G0J1EXE7AXZ2C93K61WBPYEH in: query name: incident_id required: true schema: example: 01FCNDV6P870EA6S7TK1DSYD5H type: string - allowEmptyValue: true description: Return only the entries with these IDs example: - 01FCNDV6P870EA6S7TK1DSYDG0 - 01FCNDV6P870EA6S7TK1DSYDG1 in: query name: id schema: description: Return only the entries with these IDs example: - 01FCNDV6P870EA6S7TK1DSYDG0 - 01FCNDV6P870EA6S7TK1DSYDG1 items: example: abc123 type: string maxItems: 100 type: array - allowEmptyValue: true description: Integer number of records to return example: 25 in: query name: page_size schema: default: 25 description: Integer number of records to return example: 25 format: int64 maximum: 250 minimum: 1 type: integer - allowEmptyValue: true description: An entry's ID. This endpoint returns the entries that follow it. examples: default: summary: default value: 01FCNDV6P870EA6S7TK1DSYDG0 in: query name: after schema: description: An entry's ID. This endpoint returns the entries that follow it. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string responses: '200': content: application/json: example: incident_activity_log_entries: - content: action_created: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow action_updated: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_attached_to_incident: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_id: 01FCNDV6P870EA6S7TK1DSYDG0 custom_field_value_update: custom_field: description: Which team is impacted by this issue field_type: single_select id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Affected Team options: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product new_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it new_values_count: 4 previous_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it previous_values_count: 3 updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalation_acknowledged: acknowledger: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_created: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalated_to_users: - email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_path_id: 01FCNDV6P870EA6S7TK1DSYDG1 follow_up_created: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 follow_up_updated: follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed new_title: Add a payments-api rollback runbook previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding previous_title: Add a runbook updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_merged: incident_update_id: 01FCNDV6P870EA6S7TK1DSYDG0 merger: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow source_incident: external_id: 123 id: 01FDAG4SAP5TYPT98WGR2N7W91 name: Our database is sad reference: INC-123 status_category: triage summary: >- Our database is really really sad, and we don't know why yet. visibility: public incident_rename: new_name: EU checkout failing after 14:02 deploy previous_name: Checkout errors updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_timestamp_set: incident_timestamp: id: 01FCNDV6P870EA6S7TK1DSYD5H name: Impact started rank: 1 new_value: '2026-09-01T13:42:00Z' previous_value: '2026-09-01T14:00:00Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_type_changed: new_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' previous_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_update: id: 01FCNDV6P870EA6S7TK1DSYDG0 message: >- Rolled back **payments-api** to v411, error rate recovering. new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' next_update_in_minutes: 30 previous_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_visibility_changed: new_visibility: private previous_visibility: public updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow role_update: new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM role: created_at: '2021-08-17T13:28:57.801578Z' description: The person currently coordinating the incident id: 01FCNDV6P870EA6S7TK1DSYDG0 instructions: >- Take point on the incident; Make sure people are clear on responsibilities name: Incident Lead role_type: lead shortform: lead updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow status_change: new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow summary_update: new_summary: >- Checkout is failing for all EU customers since the 14:02 deploy. previous_summary: Checkout is failing for some customers. updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow workflow_ran: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow event_description: Stopped the synthetic load test in staging. event_title: Load test halted created_at: '2026-09-01T15:30:01Z' id: 01FCNDV6P870EA6S7TK1DSYDG0 incident_id: 01G0J1EXE7AXZ2C93K61WBPYEH occurred_at: '2026-09-01T15:30:00Z' title: Status changed from Investigating to Monitoring type: incident_update pagination_meta: after: 01FCNDV6P870EA6S7TK1DSYDG0 page_size: 25 schema: $ref: '#/components/schemas/IncidentActivityLogEntriesListResultV2' description: OK response. '400': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- invalid_request_error: There was a problem with the request, like a missing header or querying a resource that doesn't exist. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: 'authentication_error: Authentication failed.' '403': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- resource_forbidden: Access to this resource is forbidden for the authenticated user. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: 'not_found: The referenced resource could not be found.' '405': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- method_not_allowed: The endpoint does not support this operation for the specified resource. '406': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- not_acceptable: Requested a media type this endpoint does not support. '408': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: |- request_timeout: The request took too long to process. client_timeout: The request was cancelled by the client. '409': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- conflict: Request conflicted with current state of the resource, likely a concurrent update. '412': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: 'precondition_failed: A required condition hasn''t been met.' '413': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: 'payload_too_large: The request payload is too large.' '422': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- validation_error: A required field was not provided, or the provided data was invalid. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- too_many_requests: Too many requests hit the API too quickly. We recommend an exponential backoff of your requests. rate_limit_reached: The rate limit associated with this resource or API key has been exceeded. Try again later. '500': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: 'api_error: Something went wrong and has been reported internally.' components: schemas: IncidentActivityLogEntriesListResultV2: example: incident_activity_log_entries: - content: action_created: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow action_updated: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_attached_to_incident: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_id: 01FCNDV6P870EA6S7TK1DSYDG0 custom_field_value_update: custom_field: description: Which team is impacted by this issue field_type: single_select id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Affected Team options: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product new_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it new_values_count: 4 previous_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it previous_values_count: 3 updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalation_acknowledged: acknowledger: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_created: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalated_to_users: - email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_path_id: 01FCNDV6P870EA6S7TK1DSYDG1 follow_up_created: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 follow_up_updated: follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed new_title: Add a payments-api rollback runbook previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding previous_title: Add a runbook updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_merged: incident_update_id: 01FCNDV6P870EA6S7TK1DSYDG0 merger: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow source_incident: external_id: 123 id: 01FDAG4SAP5TYPT98WGR2N7W91 name: Our database is sad reference: INC-123 status_category: triage summary: >- Our database is really really sad, and we don't know why yet. visibility: public incident_rename: new_name: EU checkout failing after 14:02 deploy previous_name: Checkout errors updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_timestamp_set: incident_timestamp: id: 01FCNDV6P870EA6S7TK1DSYD5H name: Impact started rank: 1 new_value: '2026-09-01T13:42:00Z' previous_value: '2026-09-01T14:00:00Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_type_changed: new_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' previous_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_update: id: 01FCNDV6P870EA6S7TK1DSYDG0 message: Rolled back **payments-api** to v411, error rate recovering. new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' next_update_in_minutes: 30 previous_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_visibility_changed: new_visibility: private previous_visibility: public updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow role_update: new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM role: created_at: '2021-08-17T13:28:57.801578Z' description: The person currently coordinating the incident id: 01FCNDV6P870EA6S7TK1DSYDG0 instructions: >- Take point on the incident; Make sure people are clear on responsibilities name: Incident Lead role_type: lead shortform: lead updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow status_change: new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow summary_update: new_summary: >- Checkout is failing for all EU customers since the 14:02 deploy. previous_summary: Checkout is failing for some customers. updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow workflow_ran: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow event_description: Stopped the synthetic load test in staging. event_title: Load test halted created_at: '2026-09-01T15:30:01Z' id: 01FCNDV6P870EA6S7TK1DSYDG0 incident_id: 01G0J1EXE7AXZ2C93K61WBPYEH occurred_at: '2026-09-01T15:30:00Z' title: Status changed from Investigating to Monitoring type: incident_update pagination_meta: after: 01FCNDV6P870EA6S7TK1DSYDG0 page_size: 25 properties: incident_activity_log_entries: example: - content: action_created: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow action_updated: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_attached_to_incident: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_id: 01FCNDV6P870EA6S7TK1DSYDG0 custom_field_value_update: custom_field: description: Which team is impacted by this issue field_type: single_select id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Affected Team options: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product new_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it new_values_count: 4 previous_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it previous_values_count: 3 updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalation_acknowledged: acknowledger: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_created: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalated_to_users: - email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_path_id: 01FCNDV6P870EA6S7TK1DSYDG1 follow_up_created: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 follow_up_updated: follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed new_title: Add a payments-api rollback runbook previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding previous_title: Add a runbook updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_merged: incident_update_id: 01FCNDV6P870EA6S7TK1DSYDG0 merger: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow source_incident: external_id: 123 id: 01FDAG4SAP5TYPT98WGR2N7W91 name: Our database is sad reference: INC-123 status_category: triage summary: >- Our database is really really sad, and we don't know why yet. visibility: public incident_rename: new_name: EU checkout failing after 14:02 deploy previous_name: Checkout errors updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_timestamp_set: incident_timestamp: id: 01FCNDV6P870EA6S7TK1DSYD5H name: Impact started rank: 1 new_value: '2026-09-01T13:42:00Z' previous_value: '2026-09-01T14:00:00Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_type_changed: new_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' previous_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_update: id: 01FCNDV6P870EA6S7TK1DSYDG0 message: Rolled back **payments-api** to v411, error rate recovering. new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' next_update_in_minutes: 30 previous_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_visibility_changed: new_visibility: private previous_visibility: public updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow role_update: new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM role: created_at: '2021-08-17T13:28:57.801578Z' description: The person currently coordinating the incident id: 01FCNDV6P870EA6S7TK1DSYDG0 instructions: >- Take point on the incident; Make sure people are clear on responsibilities name: Incident Lead role_type: lead shortform: lead updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow status_change: new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow summary_update: new_summary: >- Checkout is failing for all EU customers since the 14:02 deploy. previous_summary: Checkout is failing for some customers. updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow workflow_ran: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow event_description: Stopped the synthetic load test in staging. event_title: Load test halted created_at: '2026-09-01T15:30:01Z' id: 01FCNDV6P870EA6S7TK1DSYDG0 incident_id: 01G0J1EXE7AXZ2C93K61WBPYEH occurred_at: '2026-09-01T15:30:00Z' title: Status changed from Investigating to Monitoring type: incident_update items: $ref: '#/components/schemas/IncidentActivityLogEntryV2' type: array pagination_meta: $ref: '#/components/schemas/PaginationMetaResultV2' required: - incident_activity_log_entries type: object ErrorResponse: example: debug: message: 'Something broke: and something else: and something else' stacktrace: - thing.go:123 errors: - code: trial_expired message: Default incident call link must be a valid URL metadata: abc123: abc123 source: field: default_call_url pointer: /settings/default_call_url rate_limit: limit: 100 name: client_ip remaining: 98 retry_after: '2020-01-01T00:00:00Z' request_id: 2T1p0e3j status: 408 type: invalid_request_error properties: debug: $ref: '#/components/schemas/ErrorDebug' errors: description: List of errors that caused this request to fail example: - code: trial_expired message: Default incident call link must be a valid URL metadata: abc123: abc123 source: field: default_call_url pointer: /settings/default_call_url items: $ref: '#/components/schemas/ErrorSingle' type: array rate_limit: $ref: '#/components/schemas/ErrorRateLimit' request_id: description: Unique identifier of the request example: 2T1p0e3j type: string status: description: HTTP status of the response example: 408 format: int64 type: integer type: description: Machine-readable identifier for the general category of error enum: - invalid_request_error - authentication_error - resource_forbidden - not_found - not_acceptable - method_not_allowed - request_timeout - conflict - precondition_failed - payload_too_large - validation_error - too_many_requests - api_error - rate_limit_reached - client_timeout example: invalid_request_error type: string required: - type - status - request_id - errors type: object IncidentActivityLogEntryV2: description: >- One thing that happened on an incident. The activity log records everything. The timeline is the narrative, made of the entries someone promoted onto it and the items they wrote by hand. properties: content: $ref: '#/components/schemas/IncidentActivityLogContentV2' created_at: description: When we recorded the activity example: '2026-09-01T15:30:01Z' format: date-time type: string id: description: Unique identifier of the activity log entry example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string incident_id: description: >- ID of the incident this happened on. When the incident has streams, listing the parent also returns entries from its streams, and this is the stream's ID for those. example: 01G0J1EXE7AXZ2C93K61WBPYEH type: string occurred_at: description: When the activity happened. This is what the log is ordered by. example: '2026-09-01T15:30:00Z' format: date-time type: string title: description: Human-readable summary of what happened example: Status changed from Investigating to Monitoring type: string type: description: >- What kind of activity this is. Switch on this rather than title, which is display copy we reword. enum: - slack_pin - microsoft_teams_pinned_channel_message - summary_update - role_update - handover - slack_infer_sentry - slack_image - microsoft_teams_image - slack_message - incident_channel_join - incident_channel_leave - incident_escalate - action_created - action_updated - follow_up_created - follow_up_updated - actions_shared_in_channel - follow_ups_shared_in_channel - status_change - atlassian_statuspage_update - incident_update - custom_field_value_update - incident_membership_revoked - incident_visibility_changed - incident_rename - incident_attachment_added - incident_attachment_removed - alert_attached_to_incident - alert_group_attached_to_incident - alert_group_detached_from_incident - pagerduty_incident_triggered - pagerduty_incident_acknowledged - pagerduty_incident_resolved - incident_timestamp_set - incident_timestamp_occurred - incident_merged - incident_type_changed - status_page_incident_linked - status_page_incident_updated - user_intent_declared - call_url_changed - postmortem_changed - postmortem_document_v2_changed - incident_channel_created - scrub - escalation_created - escalation_acknowledged - incident_call_created - incident_call_started - incident_call_ended - incident_call_participants_updated - microsoft_teams_message - microsoft_teams_announcement_reply - incident_call_transcript_message - incident_call_transcript_summary_generated - incident_call_transcript_key_moment_generated - incident_call_transcript_current_topic_generated - incident_call_recall_bot_status_changed - scribe_added - scribe_removed - external_issue_comment_synced - investigation_hypothesis_update - workflow_ran example: incident_update type: string required: - id - incident_id - type - title - occurred_at - created_at type: object PaginationMetaResultV2: example: after: 01FCNDV6P870EA6S7TK1DSYDG0 page_size: 25 properties: after: description: If provided, pass this as the 'after' param to load the next page example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string page_size: default: 25 description: What was the maximum number of results requested example: 25 format: int64 maximum: 250 type: integer required: - page_size type: object ErrorDebug: example: message: 'Something broke: and something else: and something else' stacktrace: - thing.go:123 properties: message: description: Original internal error message example: 'Something broke: and something else: and something else' type: string stacktrace: description: Stacktrace of the error, if applicable example: - thing.go:123 items: example: thing.go:123 type: string type: array required: - message - stacktrace type: object ErrorSingle: example: code: trial_expired message: Default incident call link must be a valid URL metadata: abc123: abc123 source: field: default_call_url pointer: /settings/default_call_url properties: code: description: Machine-readable identifier for this specific error example: trial_expired type: string message: description: Human readable description of the error example: Default incident call link must be a valid URL type: string metadata: additionalProperties: example: abc123 type: string description: Additional metadata about the error, keyed by a string identifier example: abc123: abc123 type: object source: $ref: '#/components/schemas/ErrorSource' required: - code - message type: object ErrorRateLimit: example: limit: 100 name: client_ip remaining: 98 retry_after: '2020-01-01T00:00:00Z' properties: limit: description: >- The maximum number of requests that the consumer is permitted to make per minute example: 100 format: int64 type: integer name: description: Which rate limit was exceeded example: client_ip type: string remaining: description: The number of requests remaining in the current rate limit window example: 98 format: int64 type: integer retry_after: description: >- When the client can retry, as an RFC3339 timestamp in UTC. Prefer the Retry-After response header, which carries the same instant as a number of seconds example: '2020-01-01T00:00:00Z' type: string required: - name - limit - remaining - retry_after type: object IncidentActivityLogContentV2: description: >- Details of an activity log entry. At most one key is set, and it matches the entry's type. Types not listed here carry no content: the entry's type and title are all there is. example: action_created: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow action_updated: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_attached_to_incident: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_id: 01FCNDV6P870EA6S7TK1DSYDG0 custom_field_value_update: custom_field: description: Which team is impacted by this issue field_type: single_select id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Affected Team options: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product new_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it new_values_count: 4 previous_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it previous_values_count: 3 updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalation_acknowledged: acknowledger: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_created: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalated_to_users: - email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_path_id: 01FCNDV6P870EA6S7TK1DSYDG1 follow_up_created: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 follow_up_updated: follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed new_title: Add a payments-api rollback runbook previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding previous_title: Add a runbook updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_merged: incident_update_id: 01FCNDV6P870EA6S7TK1DSYDG0 merger: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow source_incident: external_id: 123 id: 01FDAG4SAP5TYPT98WGR2N7W91 name: Our database is sad reference: INC-123 status_category: triage summary: Our database is really really sad, and we don't know why yet. visibility: public incident_rename: new_name: EU checkout failing after 14:02 deploy previous_name: Checkout errors updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_timestamp_set: incident_timestamp: id: 01FCNDV6P870EA6S7TK1DSYD5H name: Impact started rank: 1 new_value: '2026-09-01T13:42:00Z' previous_value: '2026-09-01T14:00:00Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_type_changed: new_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' previous_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_update: id: 01FCNDV6P870EA6S7TK1DSYDG0 message: Rolled back **payments-api** to v411, error rate recovering. new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' next_update_in_minutes: 30 previous_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow incident_visibility_changed: new_visibility: private previous_visibility: public updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow role_update: new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM role: created_at: '2021-08-17T13:28:57.801578Z' description: The person currently coordinating the incident id: 01FCNDV6P870EA6S7TK1DSYDG0 instructions: >- Take point on the incident; Make sure people are clear on responsibilities name: Incident Lead role_type: lead shortform: lead updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow status_change: new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow summary_update: new_summary: Checkout is failing for all EU customers since the 14:02 deploy. previous_summary: Checkout is failing for some customers. updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow workflow_ran: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow event_description: Stopped the synthetic load test in staging. event_title: Load test halted properties: action_created: $ref: '#/components/schemas/ActivityActionRefV2' action_updated: $ref: '#/components/schemas/ActivityActionUpdatedV2' alert_attached_to_incident: $ref: '#/components/schemas/ActivityAlertRefV2' custom_field_value_update: $ref: '#/components/schemas/ActivityCustomFieldValueUpdateV2' escalation_acknowledged: $ref: '#/components/schemas/ActivityEscalationAcknowledgedV2' escalation_created: $ref: '#/components/schemas/ActivityEscalationCreatedV2' follow_up_created: $ref: '#/components/schemas/ActivityFollowUpRefV2' follow_up_updated: $ref: '#/components/schemas/ActivityFollowUpUpdatedV2' incident_merged: $ref: '#/components/schemas/ActivityIncidentMergedV2' incident_rename: $ref: '#/components/schemas/ActivityIncidentRenameV2' incident_timestamp_set: $ref: '#/components/schemas/ActivityIncidentTimestampSetV2' incident_type_changed: $ref: '#/components/schemas/ActivityIncidentTypeChangedV2' incident_update: $ref: '#/components/schemas/ActivityIncidentUpdateV2' incident_visibility_changed: $ref: '#/components/schemas/ActivityIncidentVisibilityChangedV2' role_update: $ref: '#/components/schemas/ActivityRoleUpdateV2' status_change: $ref: '#/components/schemas/ActivityStatusChangeV2' summary_update: $ref: '#/components/schemas/ActivitySummaryUpdateV2' workflow_ran: $ref: '#/components/schemas/ActivityWorkflowRanV2' type: object ErrorSource: example: field: default_call_url pointer: /settings/default_call_url properties: field: description: Field name that is the source of the error example: default_call_url type: string pointer: description: JSON pointer to the request field that is the source of the error example: /settings/default_call_url type: string required: - field - pointer type: object ActivityActionRefV2: example: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: action_id: description: The action. Fetch it from GET /v2/actions/{id}. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string actor: $ref: '#/components/schemas/ActorV2' required: - action_id type: object ActivityActionUpdatedV2: example: action_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: action_id: description: The action that changed. Fetch it from GET /v2/actions/{id}. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string new_assignee: $ref: '#/components/schemas/UserV2' new_status: description: Status after, when the status changed enum: - outstanding - completed - deleted - not_doing example: completed type: string previous_assignee: $ref: '#/components/schemas/UserV2' previous_status: description: Status before, when the status changed enum: - outstanding - completed - deleted - not_doing example: outstanding type: string updater: $ref: '#/components/schemas/ActorV2' required: - action_id type: object ActivityAlertRefV2: example: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow alert_id: 01FCNDV6P870EA6S7TK1DSYDG0 properties: actor: $ref: '#/components/schemas/ActorV2' alert_id: description: The alert. Fetch it from GET /v2/alerts/{id}. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string required: - alert_id type: object ActivityCustomFieldValueUpdateV2: example: custom_field: description: Which team is impacted by this issue field_type: single_select id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Affected Team options: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product new_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it new_values_count: 4 previous_values: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it previous_values_count: 3 updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: custom_field: $ref: '#/components/schemas/CustomFieldTypeInfoV2' new_values: description: Values after the change, up to 100 of them example: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it items: $ref: '#/components/schemas/CustomFieldValueV2' type: array new_values_count: description: How many values there are now, which can exceed the array above example: 4 format: int64 type: integer previous_values: description: Values before the change, up to 100 of them example: - value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it items: $ref: '#/components/schemas/CustomFieldValueV2' type: array previous_values_count: description: How many values there were before, which can exceed the array above example: 3 format: int64 type: integer updater: $ref: '#/components/schemas/ActorV2' type: object ActivityEscalationAcknowledgedV2: example: acknowledger: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 properties: acknowledger: $ref: '#/components/schemas/UserV2' escalation_id: description: The escalation that was acknowledged example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string required: - escalation_id type: object ActivityEscalationCreatedV2: example: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow escalated_to_users: - email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM escalation_id: 01FCNDV6P870EA6S7TK1DSYDG0 escalation_path_id: 01FCNDV6P870EA6S7TK1DSYDG1 properties: creator: $ref: '#/components/schemas/ActorV2' escalated_to_users: description: Users this escalation paged example: - email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM items: $ref: '#/components/schemas/UserV2' type: array escalation_id: description: The escalation. Fetch it from GET /v2/escalations/{id}. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string escalation_path_id: description: The escalation path used, when one was example: 01FCNDV6P870EA6S7TK1DSYDG1 type: string required: - escalation_id type: object ActivityFollowUpRefV2: example: actor: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 properties: actor: $ref: '#/components/schemas/ActorV2' follow_up_id: description: The follow-up. Fetch it from GET /v2/follow_ups/{id}. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string required: - follow_up_id type: object ActivityFollowUpUpdatedV2: example: follow_up_id: 01FCNDV6P870EA6S7TK1DSYDG0 new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM new_status: completed new_title: Add a payments-api rollback runbook previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_status: outstanding previous_title: Add a runbook updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: follow_up_id: description: The follow-up that changed. Fetch it from GET /v2/follow_ups/{id}. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string new_assignee: $ref: '#/components/schemas/UserV2' new_status: description: Status after, when the status changed enum: - outstanding - completed - deleted - not_doing example: completed type: string new_title: description: Title after, when the title changed example: Add a payments-api rollback runbook type: string previous_assignee: $ref: '#/components/schemas/UserV2' previous_status: description: Status before, when the status changed enum: - outstanding - completed - deleted - not_doing example: outstanding type: string previous_title: description: Title before, when the title changed example: Add a runbook type: string updater: $ref: '#/components/schemas/ActorV2' required: - follow_up_id type: object ActivityIncidentMergedV2: example: incident_update_id: 01FCNDV6P870EA6S7TK1DSYDG0 merger: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow source_incident: external_id: 123 id: 01FDAG4SAP5TYPT98WGR2N7W91 name: Our database is sad reference: INC-123 status_category: triage summary: Our database is really really sad, and we don't know why yet. visibility: public properties: incident_update_id: description: >- The incident update that carried the merge. Absent on merges recorded before December 2025. example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string merger: $ref: '#/components/schemas/ActorV2' source_incident: $ref: '#/components/schemas/IncidentSlimV2' type: object ActivityIncidentRenameV2: example: new_name: EU checkout failing after 14:02 deploy previous_name: Checkout errors updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: new_name: description: The incident's name after the rename example: EU checkout failing after 14:02 deploy type: string previous_name: description: The incident's name before the rename example: Checkout errors type: string updater: $ref: '#/components/schemas/ActorV2' required: - previous_name - new_name type: object ActivityIncidentTimestampSetV2: example: incident_timestamp: id: 01FCNDV6P870EA6S7TK1DSYD5H name: Impact started rank: 1 new_value: '2026-09-01T13:42:00Z' previous_value: '2026-09-01T14:00:00Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: incident_timestamp: $ref: '#/components/schemas/IncidentTimestampV2' new_value: description: What it was set to example: '2026-09-01T13:42:00Z' format: date-time type: string previous_value: description: What it was before. Absent when it was previously unset. example: '2026-09-01T14:00:00Z' format: date-time type: string updater: $ref: '#/components/schemas/ActorV2' required: - incident_timestamp - new_value type: object ActivityIncidentTypeChangedV2: example: new_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' previous_incident_type: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: new_incident_type: $ref: '#/components/schemas/IncidentTypeV2' previous_incident_type: $ref: '#/components/schemas/IncidentTypeV2' updater: $ref: '#/components/schemas/ActorV2' type: object ActivityIncidentUpdateV2: example: id: 01FCNDV6P870EA6S7TK1DSYDG0 message: Rolled back **payments-api** to v411, error rate recovering. new_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' next_update_in_minutes: 30 previous_severity: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: id: description: ID of the incident update example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string message: description: The update the responder wrote, in markdown example: Rolled back **payments-api** to v411, error rate recovering. type: string new_severity: $ref: '#/components/schemas/SeverityV2' new_status: $ref: '#/components/schemas/IncidentStatusV2' next_update_in_minutes: description: When the responder said the next update would come example: 30 format: int64 type: integer previous_severity: $ref: '#/components/schemas/SeverityV2' previous_status: $ref: '#/components/schemas/IncidentStatusV2' updater: $ref: '#/components/schemas/ActorV2' required: - id type: object ActivityIncidentVisibilityChangedV2: example: new_visibility: private previous_visibility: public updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: new_visibility: description: Visibility after the change enum: - public - private example: private type: string previous_visibility: description: Visibility before the change enum: - public - private example: public type: string updater: $ref: '#/components/schemas/ActorV2' required: - previous_visibility - new_visibility type: object ActivityRoleUpdateV2: example: new_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM previous_assignee: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM role: created_at: '2021-08-17T13:28:57.801578Z' description: The person currently coordinating the incident id: 01FCNDV6P870EA6S7TK1DSYDG0 instructions: >- Take point on the incident; Make sure people are clear on responsibilities name: Incident Lead role_type: lead shortform: lead updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: new_assignee: $ref: '#/components/schemas/UserV2' previous_assignee: $ref: '#/components/schemas/UserV2' role: $ref: '#/components/schemas/IncidentRoleV2' updater: $ref: '#/components/schemas/ActorV2' type: object ActivityStatusChangeV2: example: new_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' previous_status: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: new_status: $ref: '#/components/schemas/IncidentStatusV2' previous_status: $ref: '#/components/schemas/IncidentStatusV2' updater: $ref: '#/components/schemas/ActorV2' type: object ActivitySummaryUpdateV2: example: new_summary: Checkout is failing for all EU customers since the 14:02 deploy. previous_summary: Checkout is failing for some customers. updater: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: new_summary: description: The summary after this change, in markdown example: Checkout is failing for all EU customers since the 14:02 deploy. type: string previous_summary: description: The summary before this change, in markdown example: Checkout is failing for some customers. type: string updater: $ref: '#/components/schemas/ActorV2' type: object ActivityWorkflowRanV2: example: creator: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow event_description: Stopped the synthetic load test in staging. event_title: Load test halted properties: creator: $ref: '#/components/schemas/ActorV2' event_description: description: Description of the event the workflow added, in markdown example: Stopped the synthetic load test in staging. type: string event_title: description: Title of the event the workflow added example: Load test halted type: string required: - event_title type: object ActorV2: example: alert: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' api_key: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key user: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM workflow: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: alert: $ref: '#/components/schemas/AlertActorV2' api_key: $ref: '#/components/schemas/APIKeyActorV2' user: $ref: '#/components/schemas/UserV2' workflow: $ref: '#/components/schemas/WorkflowActorV2' type: object UserV2: example: email: lisa@incident.io id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Lisa Karlin Curtis role: owner slack_user_id: U02AYNF2XJM properties: email: description: Email address of the user. example: lisa@incident.io type: string id: description: Unique identifier of the user example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Name of the user example: Lisa Karlin Curtis type: string role: description: >- DEPRECATED: Role of the user as of March 9th 2023, this value is no longer updated. enum: - viewer - responder - administrator - owner - unset example: owner type: string slack_user_id: description: Slack ID of the user example: U02AYNF2XJM type: string required: - role - id - name type: object CustomFieldTypeInfoV2: example: description: Which team is impacted by this issue field_type: single_select id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Affected Team options: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product properties: description: description: Description of the custom field example: Which team is impacted by this issue type: string field_type: description: Type of custom field enum: - single_select - multi_select - text - link - numeric example: single_select type: string id: description: Unique identifier for the custom field example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Human readable name for the custom field example: Affected Team maxLength: 50 type: string options: description: >- What options are available for this custom field, if this field has options example: - custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product items: $ref: '#/components/schemas/CustomFieldOptionV2' type: array required: - id - name - description - field_type - options type: object CustomFieldValueV2: example: value_catalog_entry: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call value_link: https://google.com/ value_numeric: '123.456' value_option: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product value_text: This is my text field, I hope you like it properties: value_catalog_entry: $ref: '#/components/schemas/EmbeddedCatalogEntryV2' value_link: description: >- If the custom field type is 'link', this will contain the value assigned. example: https://google.com/ type: string value_numeric: description: >- If the custom field type is 'numeric', this will contain the value assigned. example: '123.456' type: string value_option: $ref: '#/components/schemas/CustomFieldOptionV2' value_text: description: >- If the custom field type is 'text', this will contain the value assigned. example: This is my text field, I hope you like it type: string type: object IncidentSlimV2: description: >- Incident slim is a subset of the full incident object, listing key fields. example: external_id: 123 id: 01FDAG4SAP5TYPT98WGR2N7W91 name: Our database is sad reference: INC-123 status_category: triage summary: Our database is really really sad, and we don't know why yet. visibility: public properties: external_id: description: >- External identifier for the incident - often displayed with an INC- prefix example: 123 format: int64 type: integer id: description: Unique identifier for the incident example: 01FDAG4SAP5TYPT98WGR2N7W91 type: string name: description: Explanation of the incident example: Our database is sad type: string reference: description: Reference to this incident, as displayed across the product example: INC-123 type: string status_category: description: The category of the incidents status enum: - triage - declined - merged - canceled - active - post-incident - closed - paused example: triage type: string summary: description: Detailed description of the incident example: Our database is really really sad, and we don't know why yet. type: string visibility: description: >- Whether the incident should be open to anyone in your Slack workspace (public), or invite-only (private). For more information on Private Incidents see our [docs](https://docs.incident.io/incidents/sensitive-incidents). enum: - public - private example: public type: string required: - id - external_id - name - reference - visibility - status_category type: object IncidentTimestampV2: properties: id: description: Unique ID of this incident timestamp example: 01FCNDV6P870EA6S7TK1DSYD5H type: string name: description: Unique name of this timestamp example: Impact started type: string rank: description: Order in which this timestamp should be shown example: 1 format: int64 type: integer required: - id - name - rank type: object IncidentTypeV2: example: create_in_triage: always created_at: '2021-08-17T13:28:57.801578Z' description: Customer facing production outages id: 01FCNDV6P870EA6S7TK1DSYDG0 is_default: false name: Production Outage private_incidents_only: false updated_at: '2021-08-17T13:28:57.801578Z' properties: create_in_triage: description: >- Whether incidents of this must always, or can optionally, be created in triage enum: - always - optional example: always type: string created_at: description: When this resource was created example: '2021-08-17T13:28:57.801578Z' format: date-time type: string description: description: What is this incident type for? example: Customer facing production outages type: string id: description: Unique identifier for this Incident Type example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string is_default: description: >- The default Incident Type is used when no other type is explicitly specified example: false type: boolean name: description: The name of this Incident Type example: Production Outage type: string private_incidents_only: description: Should all incidents created with this Incident Type be private? example: false type: boolean updated_at: description: When this resource was last updated example: '2021-08-17T13:28:57.801578Z' format: date-time type: string required: - id - name - is_default - description - private_incidents_only - created_at - updated_at - create_in_triage type: object SeverityV2: example: created_at: '2021-08-17T13:28:57.801578Z' description: Issues with **low impact**. id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Minor rank: 1 updated_at: '2021-08-17T13:28:57.801578Z' properties: created_at: description: When the action was created example: '2021-08-17T13:28:57.801578Z' format: date-time type: string description: description: Description of the severity example: Issues with **low impact**. type: string id: description: Unique identifier of the severity example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Human readable name of the severity example: Minor maxLength: 50 type: string rank: description: Rank to help sort severities (lower numbers are less severe) example: 1 format: int64 type: integer updated_at: description: When the action was last updated example: '2021-08-17T13:28:57.801578Z' format: date-time type: string required: - id - name - description - rank - created_at - updated_at type: object IncidentStatusV2: example: category: triage created_at: '2021-08-17T13:28:57.801578Z' description: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. id: 01FCNDV6P870EA6S7TK1DSYD5H name: Closed rank: 4 updated_at: '2021-08-17T13:28:57.801578Z' properties: category: description: >- What category of status it is. All statuses apart from live (renamed in the app to Active) and learning (renamed in the app to Post-incident) are managed by incident.io and cannot be configured enum: - triage - declined - merged - canceled - live - learning - closed - paused example: triage type: string created_at: example: '2021-08-17T13:28:57.801578Z' format: date-time type: string description: description: Rich text description of the incident status example: >- Impact has been **fully mitigated**, and we're ready to learn from this incident. type: string id: description: Unique ID of this incident status example: 01FCNDV6P870EA6S7TK1DSYD5H type: string name: description: Unique name of this status example: Closed type: string rank: description: Order of this incident status example: 4 format: int64 type: integer updated_at: example: '2021-08-17T13:28:57.801578Z' format: date-time type: string required: - id - name - description - rank - category - created_at - updated_at type: object IncidentRoleV2: properties: created_at: description: When the role was created example: '2021-08-17T13:28:57.801578Z' format: date-time type: string description: description: Describes the purpose of the role example: The person currently coordinating the incident minLength: 1 type: string id: description: Unique identifier for the role example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string instructions: description: >- Provided to whoever is nominated for the role. Note that this will be empty for the 'reporter' role. example: >- Take point on the incident; Make sure people are clear on responsibilities type: string name: description: Human readable name of the incident role example: Incident Lead minLength: 1 type: string role_type: description: Type of incident role enum: - lead - reporter - custom example: lead type: string shortform: description: >- Short human readable name for Slack. Note that this will be empty for the 'reporter' role. example: lead type: string updated_at: description: When the role was last updated example: '2021-08-17T13:28:57.801578Z' format: date-time type: string required: - name - shortform - description - instructions - id - role_type - created_at - updated_at type: object AlertActorV2: example: id: 01GW2G3V0S59R238FAHPDS1R66 title: '*errors.withMessage: PG::Error failed to connect' properties: id: description: The ID of this alert example: 01GW2G3V0S59R238FAHPDS1R66 type: string title: description: >- The title of the alert, parsed from the alert payload according to the alert source configuration example: '*errors.withMessage: PG::Error failed to connect' type: string required: - id - title type: object APIKeyActorV2: example: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My test API key properties: id: description: Unique identifier for this API key example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: The name of the API key, for the user's reference example: My test API key type: string required: - id - name type: object WorkflowActorV2: example: id: 01FCNDV6P870EA6S7TK1DSYDG0 name: My little workflow properties: id: description: Unique identifier for the workflow example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Name provided by the user when creating the workflow example: My little workflow type: string required: - id - name type: object CustomFieldOptionV2: example: custom_field_id: 01FCNDV6P870EA6S7TK1DSYDG0 id: 01FCNDV6P870EA6S7TK1DSYDG0 sort_key: 10 value: Product properties: custom_field_id: description: ID of the custom field this option belongs to example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string id: description: Unique identifier for the custom field option example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string sort_key: default: 1000 description: Sort key used to order the custom field options correctly example: 10 format: int64 type: integer value: description: >- Human readable name for the custom field option. Values must not start or end with whitespace, or contain tabs or newlines. example: Product type: string required: - id - custom_field_id - value - sort_key type: object EmbeddedCatalogEntryV2: example: aliases: - lawrence@incident.io - lawrence external_id: 761722cd-d1d7-477b-ac7e-90f9e079dc33 id: 01FCNDV6P870EA6S7TK1DSYDG0 name: Primary On-call properties: aliases: description: Optional aliases that can be used to reference this entry example: - lawrence@incident.io - lawrence items: example: abc123 type: string type: array external_id: description: >- An optional alternative ID for this entry, which is ensured to be unique for the type example: 761722cd-d1d7-477b-ac7e-90f9e079dc33 type: string id: description: ID of this catalog entry example: 01FCNDV6P870EA6S7TK1DSYDG0 type: string name: description: Name is the human readable name of this entry example: Primary On-call type: string required: - id - name type: object securitySchemes: BearerAuth: type: http scheme: bearer description: API key from your incident.io dashboard (Settings → API keys) ````