> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Attributes and Priorities

## Attributes

Alert attributes are how you extract a consistent format of data from your different alert sources, to use in your alert routes.

For example, your Grafana alerts might have a `team` label, while BugSnag alerts have `service` and `customer` tags. Attributes allow you to convert these into a consistent format, so your alert routes don't have to think about where an alert has come from.

Attributes also help responders understand alerts more quickly: rather than having to read through the whole payload, they'll see the extracted attributes first, so they can quickly understand what's going wrong and who's affected.

<img src="https://mintcdn.com/incidentio-18bb4170/aih-bzVNJc6xN5Zn/images/help-centre/attributes-and-priorities/screenshot-1.png?fit=max&auto=format&n=aih-bzVNJc6xN5Zn&q=85&s=8c707d0c9b3fc16ec658a5bafc880036" alt="image.png" width="1280" height="672" data-path="images/help-centre/attributes-and-priorities/screenshot-1.png" />

We have a more detailed end-to-end guide on getting started with **Alerts** [here](/incidents/auto-create).

## Required attributes

If you have attributes that you rely on to handle your alerts correctly, you should make them required. A common use case for this is when setting a **Team** - if an alert is missing this value, then it may not be escalated and nobody will get paged.

<img src="https://mintcdn.com/incidentio-18bb4170/aih-bzVNJc6xN5Zn/images/help-centre/attributes-and-priorities/screenshot-2.png?fit=max&auto=format&n=aih-bzVNJc6xN5Zn&q=85&s=464da3897a3ceba8a5f8b45386fd4281" alt="image.png" width="1522" height="588" data-path="images/help-centre/attributes-and-priorities/screenshot-2.png" />

<Warning>
  Marking alert attributes as required is global configuration, so you should only do this for attributes which you expect to be set on every alert.
</Warning>

We'll then be able to warn you if your alert sources don't have this attribute configured correctly. We can also notify you if we detect alerts that are missing a value for this attribute.

You can enable required attributes and opt in to missing attribute notifications in the [Alert Attribute settings](https://app.incident.io/~/alerts/configuration/attributes).

## Priorities

To use priorities in the escalation path branches, you can create them in [Alert](https://app.incident.io/~/alerts/configuration/priorities) [Attribute settings](https://app.incident.io/~/alerts/attributes).

<img src="https://mintcdn.com/incidentio-18bb4170/aih-bzVNJc6xN5Zn/images/help-centre/attributes-and-priorities/screenshot-3.png?fit=max&auto=format&n=aih-bzVNJc6xN5Zn&q=85&s=af75345494fa77dbc76f51960642dabf" alt="image.png" width="1282" height="1216" data-path="images/help-centre/attributes-and-priorities/screenshot-3.png" />

More details on setting up priorities in this [article](/on-call/escalation-paths).
