> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Attributes and Priorities

## Attributes

Alert attributes are how you extract a consistent format of data from your different alert sources, to use in your alert routes.

For example, your Grafana alerts might have a `team` label, while BugSnag alerts have `service` and `customer` tags. Attributes allow you to convert these into a consistent format, so your alert routes don't have to think about where an alert has come from.

Attributes also help responders understand alerts more quickly: rather than having to read through the whole payload, they'll see the extracted attributes first, so they can quickly understand what's going wrong and who's affected.

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We have a more detailed end-to-end guide on getting started with **Alerts** [here](/incidents/auto-create).

## Required attributes

If you have attributes that you rely on to handle your alerts correctly, you should make them required. A common use case for this is when setting a **Team** - if an alert is missing this value, then it may not be escalated and nobody will get paged.

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  <img src="https://mintcdn.com/incidentio-18bb4170/gaKEmJM6qovKhS17/images/help-centre/attributes-and-priorities/screenshot-2.png?fit=max&auto=format&n=gaKEmJM6qovKhS17&q=85&s=f2d827e4a5a484dbc488596e17ca8a81" alt="" width="2000" height="269" data-path="images/help-centre/attributes-and-priorities/screenshot-2.png" />
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<Warning>
  Marking alert attributes as required is global configuration, so you should only do this for attributes which you expect to be set on every alert.
</Warning>

We'll then be able to warn you if your alert sources don't have this attribute configured correctly. We can also notify you if we detect alerts that are missing a value for this attribute.

You can enable required attributes and opt in to missing attribute notifications in the [Alert Attribute settings](https://app.incident.io/~/alerts/configuration/attributes).

## Priorities

To use priorities in the escalation path branches, you can create them in [Alert](https://app.incident.io/~/alerts/configuration/priorities) [Attribute settings](https://app.incident.io/~/alerts/attributes).

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  <img src="https://mintcdn.com/incidentio-18bb4170/gaKEmJM6qovKhS17/images/help-centre/attributes-and-priorities/screenshot-3.png?fit=max&auto=format&n=gaKEmJM6qovKhS17&q=85&s=3a4e0461336bf5cf00e7111010b8491d" alt="" width="934" height="934" data-path="images/help-centre/attributes-and-priorities/screenshot-3.png" />
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More details on setting up priorities in this [article](/on-call/escalation-paths).
