> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# AI feature: Assistant

> AI-powered historical incident analysis for exploring patterns and anomalies

Assistant is an AI feature aimed at simplifying historical incident analysis, by exploring patterns, spotting anomalies, and building insightful charts.

## Demo

<iframe src="https://www.loom.com/embed/9281e28ad63f46198f2502fac9ef0f79" width="100%" height="400" allowfullscreen />

## Configuration

Assistant is available to Team, Pro and Enterprise customers. It is "on" by default. To check if it's enabled, head to Settings > AI.

<img src="https://mintcdn.com/incidentio-18bb4170/-p0k-NlQGgmni0z8/images/help-centre/direct/ai-feature-assistant/screenshot-1.png?fit=max&auto=format&n=-p0k-NlQGgmni0z8&q=85&s=fafe24dfa2913ecef4d09168b0d40ad9" alt="" width="1809" height="1482" data-path="images/help-centre/direct/ai-feature-assistant/screenshot-1.png" />

## FAQs

<AccordionGroup>
  <Accordion title="What questions can Assistant answer?">
    Assistant's knowledge of your incident history is powered by a single table, aggregated by incident. This table is equipped with:

    * Incident IDs
    * Type, Severity, Status & Mode
    * Summary
    * Names of the incident reporter, lead and active participants
    * Timestamps for your incident lifecycle
    * Custom fields
    * Workload
    * The number of Follow-ups & Actions completed/outstanding

    This enables Assistant to answer questions like:

    * What is causing incident workload in my team?
    * How is median time to mitigate changing over time?
    * Which teams have the most outstanding follow-ups? Does that increase mean time to resolution?

    Since the data is aggregated by incident, Assistant can't answer questions on an individual basis on Workload, Post-Incident Tasks or Follow-ups.
  </Accordion>

  <Accordion title="How do you use AI?">
    Please find more details in [this article](/admin/ai-usage).
  </Accordion>

  <Accordion title="How do you handle private incidents?">
    No data from private incidents is accessible via Assistant.
  </Accordion>
</AccordionGroup>