> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incident.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Announcement posts

> Customize the fields, actions, and emojis in your incident announcement posts

Announcement posts let you control what information is shared when an incident is announced — including the fields, actions, and emojis that appear in the post.

To customize announcements, go to [Settings → Announcements](https://app.incident.io/~/settings/announcements).

<img src="https://mintcdn.com/incidentio-18bb4170/e2x1yCidKCk3BCKz/images/help-centre/customizable-announcements/screenshot-1.png?fit=max&auto=format&n=e2x1yCidKCk3BCKz&q=85&s=fe7c06977b7e8f4d956d81b57273ee92" alt="The announcements settings page" width="2490" height="1564" data-path="images/help-centre/customizable-announcements/screenshot-1.png" />

Click **Edit Announcement post** to further customize the post.

<img src="https://mintcdn.com/incidentio-18bb4170/e2x1yCidKCk3BCKz/images/help-centre/customizable-announcements/screenshot-2.png?fit=max&auto=format&n=e2x1yCidKCk3BCKz&q=85&s=3c6f7a2ed72d9f1e9fcaf35d0a6e822f" alt="The Edit Announcement post view" width="2484" height="1556" data-path="images/help-centre/customizable-announcements/screenshot-2.png" />

You can add more fields or actions, and see a preview of the announcement post as you configure it.

<img src="https://mintcdn.com/incidentio-18bb4170/e2x1yCidKCk3BCKz/images/help-centre/customizable-announcements/screenshot-3.png?s=132c3ca0e02bbc67ecb55ae3b5a87489" alt="Adding fields and actions with a live preview of the announcement post" width="2952" height="2432" data-path="images/help-centre/customizable-announcements/screenshot-3.png" />

You can reorder fields, delete or add them, and configure which emojis appear next to them.

<img src="https://mintcdn.com/incidentio-18bb4170/e2x1yCidKCk3BCKz/images/help-centre/customizable-announcements/screenshot-4.png?fit=max&auto=format&n=e2x1yCidKCk3BCKz&q=85&s=441bb0ba2b8d97e2e7f04872af2fa4e8" alt="Reordering fields and configuring emojis on an announcement post" width="2492" height="1564" data-path="images/help-centre/customizable-announcements/screenshot-4.png" />

Learn more about [announcement rules](/incidents/change-announcements).

## FAQs

<AccordionGroup>
  <Accordion title="Can I @mention a Slack user group in an announcement post?">
    The announcement builder does not currently support free-form text or @mentioning Slack user groups directly in the announcement post.

    If you need to notify a specific team when an incident is announced, consider these alternatives:

    * **Announce to the team's Slack channel**: Use [announcement rules](/incidents/change-announcements) to post directly to the relevant team's channel.
    * **Invite the user group via a workflow**: Set up a [workflow](/workflows) to automatically invite the Slack user group to the incident channel.
    * **Auto-subscribe to certain incidents**: Encourage folks to [auto-subscribe](/incidents/subscribing) to incidents belonging to their team.
  </Accordion>
</AccordionGroup>
